The Corbin City Utilities Commission (CUC) provides electric, water and sewer services to the residents and businesses of Corbin, Kentucky. Customers receive a monthly utility bill that must be paid by the due date to avoid late fees or service disruption. CUC offers flexible payment options to fit your needs. You can pay your bill online, by phone, by mail or in person.
Benefits of Paying Your CUC Bill Online
Paying online at CUC’s website is the quickest and most convenient way to pay your utility bill Here are some key advantages
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It’s fast – Online payments post instantly to your account, so you don’t have to worry about late fees.
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Available 24/7 – CUC’s online payment system is accessible anytime day or night You’re not limited to office hours
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AutoPay – Set up recurring payments to have your bill paid automatically each month. One less thing to remember!
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Paperless billing – Reduce clutter and help the environment by going paperless. Access statements online.
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Payment history – View past bills and payment dates all in one place to easily track your account.
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Secure – CUC’s online system uses encryption to protect your personal information.
How to Pay Your CUC Bill Online
Follow these simple steps to pay your CUC utility bill online:
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Go to CUC’s website and click “Pay Your Bill Online” at the top of the page.
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If it’s your first time, click “Register” to create an online account. Provide your account number, email, name and address.
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Already registered? Click “Sign In” and enter your username and password.
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Select whether you want to make a one-time payment or set up recurring autopay.
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Enter the payment amount. You can pay the total balance or a partial payment.
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Enter your credit card or bank account information and click “Continue” to process.
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Review the confirmation page and you’re done! Payment is instantly applied.
Paying by Phone
To pay by phone, call CUC’s office at 606-528-4026 during business hours. You can make a payment using your credit/debit card or electronic check over the phone.
Paying by Mail
Mail your check or money order payment to:
Corbin City Utilities
PO Box 1350
Corbin, KY 40702
Be sure to include your payment stub. Allow 5-7 days for mail delivery time. Payments must be received by the due date to avoid late fees.
Paying in Person
You can pay your CUC bill in person at:
Corbin City Utilities
1515 Cumberland Falls Hwy
Corbin, KY 40701
The office is open Monday-Friday from 8am-4pm. CUC accepts cash, checks, money orders and credit/debit cards.
Understand Your Utility Bill
Before paying your CUC bill, review your monthly statement to understand the charges:
- Electric usage – Based on kilowatt hours used
- Water usage – Based on gallons used
- Sewer – Flat monthly charge
- Taxes and fees – Varies by city and county
- Past due balance – Any unpaid amount from previous months
Check for any usage spikes or errors. Contact CUC if you have bill questions.
Avoid Late Fees
Utility bills are due by the 10th of each month. A 10% penalty is added to past due accounts. Avoid late fees by paying on time. Online and phone payments process instantly, so you can pay up until midnight on the 10th even if it falls on a weekend or holiday.
Payment Assistance Programs
If you are struggling financially, CUC partners with agencies that provide utility payment assistance for qualifying low income households. Visit CUC’s website for more details on applying.
Paying your Corbin City Utilities bill is quick and easy online 24/7. Go paperless and set up autopay to simplify payment!
Information about Online Bill Pay for City Utilities
What is the city of Corbin online payment site?
Welcome to the online payment site for the City of Corbin! This is a quick and easy way to pay your bill online safely with a credit or debit card. (This service includes a service fee with your payment. ).
How do I pay my Corbin utility bill?
Do not use any other website but www. corbinutilities. com to pay your bill! You can also pay your bill in person at our office on Cumberland Falls Highway, Monday through Friday, 8 a.m. to 4 p.m. After hours, there is a night deposit box beside the drive-thru window for your convenience.
Does the City Utilities Commission of Corbin offer a boil water advisory?
The City Utilities Commission of Corbin is not associated with these offers. As a safety measure, the City Utilities Commission (CUC) must issue a Boil Water Advisory whenever there is a loss of pressure in one or more of its water mains. This is usually caused by a main line break.
How do I pay my Carson City utility bill?
Carson City is divided into three billing cycles per month. Billing cycles cannot be changed. Customers may pay either by mail or in person at the Utility Collections Division of the Treasurer’s Office. Please write your account number on your check and make it payable to Carson City Utilities. Payments are not accepted at the Public Works’ office.
Where can I pay my bill online?
Most banks offer online bill payment services through their websites. Please check with your bank for details. Those payments are mailed to our address: CITY UTILITIES COMMISSION, PO BOX 1350, CORBIN, KY 40702. Remember to include your payment stub with any in-person or mailed payments.
Is doxo endorsed by Corbin Utilities Commission?
Doxo lets you pay your bills safely, but it’s not connected to or backed by the Corbin Utilities Commission. Credit or debit cards from Visa, MasterCard, or Discover can be used to pay. You can also use Apple Pay or your bank account.