Clarksdale Public Utilities (CPU) provides electricity, water, and sewer services to the residents and businesses of Clarksdale, Mississippi. As a CPU customer, you are responsible for paying your utility bills on time each month to avoid late fees or service disruptions. CPU offers various convenient payment options including online, by phone, by mail, in person, or automatic payments.
Pay Online
The easiest way for most customers to pay their CPU bill is online through CPU’s website. To pay online:
- Go to CPU’s online payment website
- Enter your CPU account number and last name or business name
- Select whether you want to pay your electric, water/sewer, or both bills
- Choose your payment amount
- Provide debit/credit card information
- Review payment details and submit
Online payments are processed instantly. A 2.45% convenience fee is charged for credit/debit card payments.
Pay by Phone
You can also pay your Clarksdale Public Utilities bill over the phone using CPU’s automated payment system
To make a payment by phone
- Call 1-844-846-3687
- Follow the voice prompts to enter your CPU account number
- Select option to “Make a Payment”
- Choose payment amount
- Enter debit/credit card information
- Receive a confirmation number
Phone payments have a 2.45% fee and post to your account right away.
Enroll in Auto-Pay
For easy, automated payments each month, sign up for auto-pay through CPU’s online payment portal. This authorizes CPU to withdraw your balance directly from your bank account on the due date.
With auto-pay, you don’t have to remember to manually pay each bill.
Pay by Mail
To send a payment by mail, detach the payment stub from your CPU bill and enclose it with a check or money order. Make payments payable to CPU and mail to:
Clarksdale Public Utilities
PO Box 70
Clarksdale, MS 38614
Please allow 5-7 business days for mailed payments to process. Write your CPU account number on the check or money order.
Pay In Person
You can pay your utility bill in-person at the CPU office located at:
416 3rd St
Clarksdale, MS 38614
The lobby is open Monday-Friday from 8am-5pm for in-person payments by cash, check, money order, or credit/debit card. A drive-thru window and after-hours drop box are also available.
Payment Assistance Programs
CPU offers payment arrangements and assistance for customers having difficulty paying their utility bills. Qualifying low-income customers can apply for:
- Bill extensions
- Payment plans
- Balance forgiveness/credits
- Energy efficiency upgrades
Contact CPU at 662-627-8499 to discuss bill help and relief options. Don’t let an unpaid bill turn into a utility service disconnection.
Frequently Asked Questions
What are CPU’s customer service hours?
CPU representatives are available by phone or in the office Monday-Friday 8am-5pm.
When is my utility bill due?
Bills are due upon receipt. Payments after the due date are considered late.
Does CPU charge fees for online/phone payments?
Yes, a 2.45% convenience fee is charged for online and automated phone payments.
What do I do if I can’t pay my full bill?
Contact CPU as soon as possible to set up a payment plan or assistance.
How can I check if a mailed payment was received?
You can call CPU or login to your online account to confirm receipt of mailed payments.
Paying your CPU bill is quick and easy through the online portal, auto-pay, by phone, mail, or in person. Reach out to CPU if you need bill help or payment arrangements. Keep your electricity and water flowing by paying on time.
