Paying your utility bill to the City of Wenatchee online is a convenient option for residents. The city offers several methods for customers to pay their electric, water, sewer, garbage, and stormwater bills digitally. In this guide, we’ll outline the step-by-step process to pay City of Wenatchee utility bills through the online customer portal.
Overview of Wenatchee’s Utility Billing Services
The City of Wenatchee provides essential utility services to residents and businesses within city limits. This includes:
- Electricity
- Drinking water
- Wastewater (sewer)
- Garbage collection
- Stormwater management
Utility billing cycles run monthly, with meters read around the 20th of each month. Bills are then mailed out and payment is due by the 10th of the following month.
The city offers various payment options including online, by phone, mail-in check, auto pay bank drafts, and in-person. Paying online provides the most convenience and flexibility for customers.
Benefits of Paying Your Bill Online
Here are some of the main advantages to paying your Wenatchee utility bill online:
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Convenience – Pay anytime, anywhere with an internet connection Avoid mailing checks or visiting in person
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Payment History – Your online account stores past bills and payment details all in one place.
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Paperless Billing – Go green by opting out of mailed paper bills.
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Auto Pay – Set up recurring payments from bank account or credit card.
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Reward Points – Earn rewards to redeem for bill credits by paying online and on time.
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Late Notices – Get email alerts about approaching due dates to avoid late fees.
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Security – Online payments are secure, avoiding risks of lost checks or cash.
How to Pay Your Bill Through the Online Portal
Follow these simple steps to pay your Wenatchee utility bill online:
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Visit the Payment Portal
- Go to wenatcheewa.gov/pay or click “Pay Bill” on the utility billing page.
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Register for an Online Account
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As a first time user, click “Register” to create your online profile.
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Enter your Wenatchee utility account number, email address, and create a password.
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Log Into Your Account
- For returning users, enter your email and password to log in.
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Select Payment Amount
- Choose whether to pay the “Amount Due” from your latest bill or specify your own amount.
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Enter Billing Details
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Verify your account information like service address.
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Enter payment info such as credit/debit card or bank account.
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Submit Payment
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Carefully review all details before submitting payment.
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Accept the terms and conditions and complete the captcha.
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Receive email confirmation once transaction is processed.
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You’re done! The online process makes it easy to pay in just a few quick clicks.
Tips for Managing Your Utility Account
Follow these tips and best practices when managing your City of Wenatchee utility account online:
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Update your contact information if you move residences within the city.
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Sign up to receive monthly bills electronically rather than by mail.
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Enroll in auto-pay to have payments withdrawn automatically each billing cycle.
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Log in regularly to monitor usage and charges on your account.
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Take advantage of paperless notices about payment confirmations, outages, conservation tips and more.
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Contact the utility billing department at 509-888-6204 if you need help with your account.
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Bookmark the payment portal URL for quick access each month.
Paying online is the most convenient option for City of Wenatchee utility customers. Sign up for an account today and enroll in auto-pay to simplify bill management. Efficient utility operations provide essential services that make Wenatchee a livable community.
Information about Online Bill Pay for City Utilities
How do I contact Wenatchee utility billing?
The City of Wenatchee Utility Customer Service Department bills water, sewer and storm drain services. Office hours are 8:00am-5:00pm Monday through Friday, except holidays. Utility Billing Customer Service can be reached at City Hall, 301 Yakima Street, Wenatchee, WA 98801, or by calling (509) 888-3600.
How do I get water service in Wenatchee?
Utility Customer Service at (509) 888-3600 and select option 1. The City of Wenatchee provides water services to people inside and outside the city limits. Customers can call Utility Customer Service to verify if water utility service is provided by the City.
How do I contact East Wenatchee City Hall?
Pay for Paperwork Online
How do I get a water credit in Wenatchee?
If that’s the case, you can set up utility service by calling the City or the Chelan County Public Utility District at (509) 663-8121. People who get their water from the City of Wenatchee and fix a leak in their line may be able to get a water credit.
How do I report a problem in East Wenatchee WA?
Contact Us Report a Problem East Wenatchee City Hall is located at 271 9th Street NE, East Wenatchee, WA 98802 and can be reached at 509-884-9515. City Hall is open Monday through Friday from 8 a.m. to 5 p.m. Municipal Court is open Monday through Friday from 8 a.m. to 4:30 p.m.
What are the hours of operation in East Wenatchee WA?
East Wenatchee City Hall is located at 271 9th Street NE, East Wenatchee, WA 98802, and can be reached at 509-884-9515. City Hall is open Monday through Friday from 8 a.m. to 5 p.m. Municipal Court is open Monday through Friday from 8 a.m. to 4:30 p.m.
