Having access to essential utilities like electricity, water, sewer, and trash is vital for households and businesses But enjoying these services requires paying your utility bill to the City of Torrance on time each month.
The good news is Torrance offers easy and convenient ways to pay your utility bill online, by phone, or at an authorized payment location.
In this comprehensive guide, we’ll walk through the steps to pay your Torrance utility bill online through the customer portal. You’ll also learn how to set up automatic payments, check your balance, view payment history, and more.
Overview of Torrance Utility Bill Payment Options
The City of Torrance provides customers with several ways to pay utility bills, including
- Online via the Torrance customer portal
- By phone using the automated system
- At in-person payment locations like City Hall
- By mail with a check or money order
- Sign up for auto-pay or e-bills
The online portal and mobile app offer the fastest and most convenient ways to pay from anywhere. You can also access billing history, make service requests, view usage data, and more.
Steps to Pay Your Torrance Utility Bill Online
Paying your Torrance utility bill through the online customer portal is straightforward and fast. Just follow these simple steps:
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Go to torrancecamyutilitydirectcom and click “Pay Bill”
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Enter your account number and 4-digit PIN code
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Select your payment amount and due date
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Choose your payment method and enter details
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Review your info and click “Continue”
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Get your payment confirmation number
Your payment will immediately reflect in your utility account balance.
Pay by Phone Through the Automated System
In addition to the website, you can pay your Torrance utility bill using the automated phone payment system.
To pay by phone:
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Call (310) 618-6992
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Follow prompts to enter your account number and PIN
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Select your payment amount and due date
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Provide payment info and follow remaining prompts
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Write down the confirmation number at the end
The automated phone system is available 24/7 for payments anytime.
Enroll in Convenient Auto-Pay
An easy option is to set up recurring autopay so your Torrance utility bill gets paid automatically each month. This ensures you never miss a payment to avoid late fees.
To sign up for autopay:
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Log into your utility account
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Go to My Profile and click “AutoPay Program”
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Choose your preferred account and payment method
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Review and agree to the terms
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Submit your autopay enrollment
Now you can relax knowing your utility bill will deduct automatically going forward.
Check Your Torrance Utility Account Balance
You can quickly check how much is owed on your Torrance utility account by logging into your online account portal.
To check your balance:
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Go to the overview page
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Locate your account balance(s) shown at the top
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Switch between utility accounts as needed
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Schedule a payment if your bill is due
Monitoring your balance helps avoid surprise fees at bill due dates.
Review Payment History for Your Account
To look back at previous Torrance utility bills and payment details, simply access your payment history through your online account.
To view payment history:
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Click on “My Usage” from the main menu
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Select “Payment History”
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Choose the time period to view
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Scroll to see past bills, due dates, payments made, etc.
Quick access to your history makes account management easy.
Avoid Late Charges by Paying On Time
Important: Paying late after your Torrance utility bill due date can result in penalties like late fees, disconnection warnings, and service interruptions. Avoid these by paying on time.
Setting payment reminders and enrolling in autopay can prevent making tardy payments. Keep your utilities on by paying your bill by the due date.
Get Support for Your Torrance Utility Account
If you need help with payments, paperless billing, service requests, or any other utility account needs, Torrance’s customer support team is available:
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Email [email protected]
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Call (310) 781-6950 during business hours
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Chat live on their website
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Visit City Hall in person
The knowledgeable support staff can answer billing questions, take payments, explain charges, and more.
Paying your City of Torrance utility bill is quick and easy through the online customer portal or automated phone system. Just log in, review your balance, and submit payment by your due date. You can view billing history, set up alerts, go paperless, and enroll in autopay for maximum convenience. Keeping your Torrance utility account current ensures you maintain essential services.
City of Torrance plans to become 100 percent water independent | ABC7
FAQ
What is the phone number for Torrance utility bill?
Please call our Customer Service line at (855) 354-5623 (Monday through Friday, 7:30 am to 5:30 pm PST) or email us at TorranceCA@myUtilityDirect if you have any questions about your City of Torrance utility bill. com.
Can you drink tap water in Torrance?
The short answer is that the water supply in Torrance, CA generally meets federal and state safety standards. However, the water quality that comes out of your tap can still be affected by a number of things.
What is the county of Torrance?
Los Angeles County: The City of Torrance is in the southwest part of Los Angeles County, in an area called the South Bay.
How do I report graffiti in Torrance CA?
People who live in unincorporated areas of the county or along flood control channels can call our Graffiti Hotline at 800 675-4357 (HELP) to report graffiti. The hotline is available 24 hours a day, 7 days a week, with live operator assistance. Graffiti may also be reported online at pw. lacounty. gov/go/graffiti.
How do I pay my water bill in Torrance?
You can create a new account on the Torrance City Water Department website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account. Want to pay without an account? You can make a one-time payment without creating an account.
How do I Stop my Water service in Torrance City?
You need to stop your water service with the Torrance City Water Department when you move out of a home in Torrance City so you don’t keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days. Click here to fill out a Stop Service Form.
How do I create a Torrance City Water Department account?
If you already have an account, you just need to login to the Torrance City Water Department site. Torrance City Water Department accepts credit cards, debit, and direct deposit. Click here to login. Willing to make a new account? You can do that on the website for the Torrance City Water Department.
How does Torrance e-government work?
Our goal at the City of Torrance is to make e-government services and information useful for the community while also making interactions with us easier, faster, and more interactive. You can view information and access limited services as an anonymous user, i. e. without being logged in.
Why did Torrance City Water Department receive the best-possible grade?
You can see that the Torrance City Water Department got the best grade possible because the levels of contaminants in the water were better than the Public Health Goal and better than most of the other water providers we looked at. Have a Question, Issue or Comment?.
