The City of McKinney provides water utility services to residents and businesses located within the city limits. McKinney homeowners and tenants are responsible for paying a monthly water bill for usage and services.
The city offers several ways to view and pay your McKinney water bill conveniently online. In this guide, we’ll cover
- Getting set up for online water bill access
- Payment options through the city’s website
- Setting up autopay for automatic payments
- Understanding water rates and fees
- Avoiding late fees and disconnection
- Enrolling in paperless billing
- Getting billing notifications
- Monitoring your usage
Let’s explore how McKinney, TX residents and businesses can easily manage water accounts and pay bills through the city’s online portal.
Accessing Your McKinney Water Account Online
The first step is creating an online account with the City of McKinney to view and pay your water bill electronically. Here’s how:
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Go to www.mckinneytexas.org
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Click on “Pay Water Bill”.
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Select “Access Account Online”.
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Click “Register for an Account”
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Enter your account information and create secure login credentials.
Once registered, you can log in anytime to manage your McKinney water account, analyze usage, and make online bill payments.
Paying Your Water Bill Through the City Website
The McKinney website offers fast and easy online payment options for your water bill including:
Credit/Debit Card
Visa, Mastercard, Discover, American Express
Electronic Check
Deducted directly from your checking account
To pay online, login and access your water account, select “Pay Bill”, choose a payment method and submit the transaction.
You can make one-time payments or save your details for convenient future online payments.
Setting Up Autopay for Automatic Water Bill Payment
For hassle-free water bill payment, McKinney provides an automatic payment option called eFAUTOpay.
With eFAUTOpay:
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Payments are automatically deducted from your bank account each month.
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Avoid late fees, save time, and no more manual payments.
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Choose your payment date – 1st or 15th of the month.
To enroll:
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Login to your city water account.
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Click on “eFAUTOpay”.
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Select your preferred account, date, and complete enrollment.
Your McKinney water bill will now be paid automatically each billing cycle.
Understanding McKinney Water Rates and Fees
When reviewing your monthly water bill, it helps to understand the various rates and fees that may apply:
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Water Usage Fee – Based on the total gallons used that month. Check the city website for the latest usage rates.
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Base Fee – A fixed monthly charge to maintain the water system.
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Water Tap Fee – One time fee when establishing new water service.
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Sewer Fee – Covers sewage treatment costs.
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Late Fee – Added for unpaid bills past the due date. Currently $10 or 10% of balance.
Rates vary for residential and commercial accounts. New construction and irrigation accounts also have specific fees.
Check your monthly bill details and contact the city with any rate questions.
Avoid Late Fees and Service Disconnection
To avoid late fees and potential water service disconnection, be sure to:
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Pay your water bill by the due date each month. Due dates vary.
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Enroll in autopay or schedule payments in advance.
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Update account and billing information if moving.
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Contact the city immediately with payment issues.
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Resolve leaks quickly to avoid high usage charges.
Working proactively with the City of McKinney to address any account or payment problems can help avoid penalties.
Go Paperless With Online Water Bill Statements
You can opt into paperless billing when logged into your online McKinney water account.
Benefits of paperless billing:
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Access your bill electronically 24/7.
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Receive bill notifications via email.
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Reduce waste and help the environment.
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Save money on paper bills.
To enroll, login to your water account and update your paperless settings. Get convenient digital access to your monthly bill.
Set Up Water Bill Reminders and Alerts
Through your online city water account, you can configure various billing reminders and alerts:
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Due date reminders – Get an email when your bill is due.
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Usage alerts – Get notified when usage exceeds thresholds.
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Account notifications – Important updates about your account.
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Online payment confirmations – Get receipts for payments.
Configure notifications you find most helpful for staying on top of your McKinney water account.
Monitor Your Water Usage Online
Log in to your McKinney online water account anytime to monitor your daily household water consumption.
Review usage to:
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Track changes over time.
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Identify outliers and leaks.
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Correlate usage with events.
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Compare to previous periods.
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Set goals and budgets.
Proactively monitoring your usage helps maximize conservation and savings.
Convenient Online McKinney Water Account Management
City at Work – New Water Billing System
Who pays my water bill in McKinney Texas?
You have to pay your monthly water bill to the city utilities department if you live in the beautiful city of McKinney, Texas. With around 200,000 residents, the City of McKinney provides water to thousands of homes and businesses. Paying your bill on time every month ensures uninterrupted service.
Where can I find information about water billing in McKinney TX?
Explore McKinney Search Home Your Government Departments Water Billing A A Water Billing New Trash/Recycling Contractor Information Irrigation Water Use Spreadsheet Keep Track of Your Water Usage Contact Us Water Billing Emailing Us Physical Address 210 N Tennessee St. McKinney, TX 75069 Payment Address P. O. Box 8000 McKinney, TX 75070 Self-Service.
How do I make a McKinney payment?
By mail: Send your payment coupon and check to City of McKinney, PO Box 8000, McKinney, TX 75070. Allow 5 business days for processing to avoid late fees. In-person payment ensures same day processing. It’s a good option if you need confirmation or prefer paying face-to-face.
How do I pay my taxes in McKinney?
There are a few ways to pay your McKinney city bills over the phone: Self-service: Call 972-547-7550 and use the automated phone system to pay by credit card 24 hours a day, seven days a week. Customer service: You can talk to a person Monday through Friday from 8:30 am to 4:45 pm who can take your credit card or debit card payment.
How do I report a water meter leak in McKinney?
Call 972-547-7360 to report a water meter leak, water main break, fire hydrant leak, or clogged or overflowing wastewater main to the City of McKinney. They will turn off the water in an emergency.
How do I pay my water bill electronically?
Go paperless: Opt in to receive water bills electronically via email. You’ll get reminders without the paper waste. Auto-pay: Schedule automatic monthly payments from your bank account or credit card so you never miss a payment.
