Paying your City of Longview water bill online is a convenient way to save time and avoid late fees The city offers two easy online payment options – Quick Pay Now and eCare account access Understanding how these systems work can help Longview residents pay their water bill quickly and securely.
Overview of Paying Water Bills Online in Longview
The City of Longview provides water services to residents and charges for this service through monthly or bimonthly utility bills. Bills are typically sent out at the beginning of each month and payment is due by the due date printed on the bill to avoid late fees.
There are several ways to pay a City of Longview water bill
- Online
- Quick Pay Now
- eCare account
- In person
- At City Hall
- At self-service kiosks around town
- By phone
- By mail
- Bank draft
- Authorized bill payment locations
Paying online with Quick Pay Now or through an eCare account are often the most convenient options. These online payments can be made 24/7 and avoid the need to mail in or drop off payments in person.
Benefits of Paying Your Water Bill Online
Paying your City of Longview water bill online has several advantages:
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It’s fast – Online payments can be made in just a few minutes any time of day or night. You don’t have to wait in line or worry about getting your payment in by a certain time.
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It’s convenient – You can pay from anywhere you have an internet connection, on any device. No need to make a special trip to City Hall or the mailbox.
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Payments post quickly – Online payments are validated in real time and typically post to your account within 24 hours. This helps avoid late fees.
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Peace of mind – Get payment confirmation emailed right to your inbox so you have a record of your transaction.
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No fees – The city does not charge any additional fees for online payment.
How to Pay Your Water Bill with Quick Pay Now
Quick Pay Now allows you to make one-time water bill payments without creating an account. Here’s how it works:
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Go to longviewtexas.gov/2542/Online-Payments and click on the Quick Pay button.
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Enter your 10-digit utility account number and the amount due on your latest bill.
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Enter your payment information including credit/debit card number or bank account and routing number for e-check.
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Review payment details and click “Submit Payment” to complete.
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You’ll receive an email confirmation with your payment details. The payment will typically post to your account within 24 hours.
Quick Pay Now is best for those who just need to make a one-time payment. For frequent bill pay, setting up an eCare account may be more convenient.
How to Pay Your Water Bill through eCare Account Access
The eCare online account system allows Longview residents to not only pay their water bill online, but also view payment history, check usage, set up auto-pay, and more. Follow these steps to pay by eCare:
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Go to longviewtexas.gov/2542/Online-Payments and click “eCare Login”
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If you don’t have an account, click “New User” to set one up with your name, email, account number and PIN.
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Once logged in, click “Pay Bill” and select the account you want to pay.
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Choose a payment method – credit/debit card or e-check. Enter details and review.
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Confirm payment details and click “Submit Payment” to complete.
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Your payment will process and you’ll receive a confirmation email.
The eCare system will store your payment information to make future payments even faster. You’ll also have access to other account features like usage history and paperless billing.
Tips for Paying Your Longview Water Bill Online
Keep these tips in mind to make sure your online water bill payments go smoothly:
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Have your account number handy – this 10-digit number is needed for both Quick Pay and eCare.
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Double check payment amount – make sure it matches your latest bill to avoid issues.
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Allow time for processing – online payments may take up to 48 hours to fully post to your account.
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Save payment confirmation – keep the email receipt in case you need to reference details later.
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Set up account alerts – eCare can send you email/text alerts for upcoming bills, past due notices, and more.
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Call utility billing if you need help – they can assist with account access, payment issues, etc.
Online Payment Security
The City of Longview takes precautions to keep your information secure when paying water bills online:
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They comply with Red Flag identity theft protection rules.
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Payments amounts are validated in real time before acceptance.
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Your personal and payment information is encrypted.
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Account access requires verification of identifying details.
Just take reasonable precautions on your end, like keeping account passwords private, using secure internet connections, and monitoring your payment confirmation emails.
Paying your City of Longview water bill online using Quick Pay Now or an eCare account is typically the most convenient way to pay on time while avoiding fees. The ability to pay 24/7, receive payment confirmation, and avoid mailing in or dropping off checks makes online payment hard to beat when it comes to speed and reliability. Just follow the step-by-step instructions for these systems to get set up. And be sure to contact utility billing with any questions or issues.
Longview’s proposed budget includes water bill increase, no increase in pay for public workers
How do I access my Longview water utility account?
To access your Longview water utility account, enter your account number and password. Your account number is the password for the Contact Us Water Utilities website or the City of Longview website. O. Box 1952, Longview, TX 75606 Location: 300 W. Cotton St. – City Hall.
How do I pay my Longview water bill online?
With Quick Pay Now (QPN) and e-Care account access, the City of Longview makes it easy to pay your water bill online. There is no extra charge for either of these payment methods. All payment amounts are validated as real-time and accepted according to a prescribed schedule.
Where is the Longview Water Utility located?
The City of Longview Water Utilities Location: 300 W. Cotton St. – City Hall, Longview, TX
Does Longview offer automatic utility bill payment?
The City of Longview makes it easy for its utility customers to pay their bills by offering automatic utility bill payment through Automatic Clearing House Debit (ACH). You can get an application form at Longview City Hall or by downloading the form and information about setting up automatic bill payment (PDF).
How do I send a check to Longview City Utilities?
Make checks payable to Longview City Utilities. Place payment envelope in one of the drop boxes conveniently located in front of City Hall. Please remember to include payment stub. In the grassy median on Broadway near the ballot boxes. Please remember to allow 5 business days for postal delivery.
Does the city of Longview retain credit card or checking account numbers?
The City of Longview does not retain credit card or checking account numbers for any payment made. The City of Longview is committed to providing great customer service. We’re happy to give you a number of ways to pay for and manage your water, sewer, garbage, and storm water utilities.
