How to Pay Your City of Hesperia Water Bill Online, by Phone, or In Person

As a resident of Hesperia, paying your monthly water/sewer bill to the City of Hesperia Utilities Department is an important responsibility. I’ve paid my Hesperia water bill for many years, so I want to provide tips on how to pay on time through the available online, phone, mail and in-person options. Read on for the full details on paying your City of Hesperia water bill.

Pay Online Through the Payment Portal

The fastest and most convenient way to pay your Hesperia water bill is through the online payment portal:

1. Go to cityofhesperia.us and click on “Make a Payment” under the “How Do I” menu.

2. On the Make a Payment page, click the “Online Payments” button.

3. This will redirect you to the payment portal. Click “Pay Water Bill” and enter your account number and last name.

4. Select whether you want to make a one-time payment or set up recurring payments. Enter your payment amount.

5. Provide your credit/debit card or checking account information and complete the payment.

6. You will receive an email confirmation with your payment details,

Paying online allows you to view previous statements, set up autopay, and receive paperless billing. It’s fast, secure, and helps avoid late fees.

Pay by Phone

To speak with a customer service representative when paying your Hesperia water bill, call 760-947-1025. Have your account number, payment amount, and credit/debit card information ready. At the end of the call, you’ll receive a confirmation number.

Pay by Mail

To pay your water bill by mail, complete the payment stub attached to your paper bill and mail it along with a check or money order in the envelope provided. Make payments out to City of Hesperia and allow 5-7 days for delivery to:

City of Hesperia
PO Box 88005
Hesperia, CA 92345

Double check account information and send mail payments well before the due date to avoid late fees.

Pay in Person

You can pay your Hesperia water bill in person at City Hall:

City of Hesperia City Hall
9700 7th Ave
Hesperia, CA 92345

City Hall is open Monday-Thursday 7:30am-5:30pm. You can pay using cash, check or credit/debit card when paying in person.

Drop Off Payment After Hours

For after hours payment drop off, a secure payment box is located to the left of the main City Hall entrance. Place your payment in the slot – do not leave cash. Payments left after hours are processed the next business day.

Enroll in Auto-Pay for Recurring Payments

For hassle-free payments, enroll in auto-pay through the online payment portal or by submitting an auto-pay authorization form to the Utilities Department. This automatically pays your water bill from a checking account or credit card each month.

Review statements monthly and keep your payment method funded to avoid issues. You can cancel or modify auto-pay at any time through the payment portal.

Consider Prepaid Billing

The City offers prepaid billing for water accounts, allowing you to pay ahead of time for estimated usage then draw from that balance as you use water. This can help limit overspending.

To start prepaid billing:

• Contact the Utilities Department to enroll
• Make an initial payment to establish an account balance
• Monitor usage and recharge your balance as needed

With prepaid billing, your water is only on when you have a positive account balance. Stay on top of payments to avoid service disruption.

Avoid Late Fees by Paying Before Due Date

The City charges a 10% late penalty on unpaid Hesperia water bills, so make sure to pay by the due date printed on your statement. Due dates are typically 20-25 days from the statement date depending on weekends and holidays.

I recommend scheduling online payments at least few days before your bill is due as a buffer. You can also enroll in paperless billing and set up account alerts through the payment portal.

Get Payment Assistance if Needed

If you are unable to pay your Hesperia water bill, contact the Utilities Department immediately to ask about payment extensions or assistance programs. Some options include:

• Payment arrangements to spread out your balance
• Applying for one-time financial aid if you meet low income requirements
• Reviewing water conservation tips to help lower your usage and bill

Don’t ignore past due notices – call right away if you need help to avoid service shutoff.

Update Contact Info for Important Notifications

To avoid missed notifications about your Hesperia water account, keep your contact information current with the Utilities Department, especially if you move. Update your mailing address, email, and phone numbers by calling customer service or through the online portal.

Providing accurate contact info ensures you receive timely notices about billing, shutoffs, water quality issues, or other important updates.

Stay Organized to Prevent Missed Payments

To avoid forgetting to pay your Hesperia water bill, I recommend:

• Enrolling in autopay or recurring payments
• Setting up account notifications through the online portal
• Tracking due dates on your calendar
• Reviewing statements closely each month
• Paying immediately or scheduling payments upon receipt

Staying organized helps avoid late fees and disruption to your water service.

Paying Water Bills Helps Maintain Reliable Service