alaska airlines interview questions for flight attendants

Similar to an interview at Alaska Airlines, the interviewer asks some standard questions for every job.

Here, we’ve included a few inquiries and responses that many interviewers are looking for.

Similar questions are asked during the interview with Alaska Airlines. If someone wants to work for the company, they must first pass the Alaska Airlines interview.

Alaska Airlines Flight Attendant Interview Tips

Interviews for Top Jobs at Alaska Airlines

Flight Attendant Interview


I interviewed at Alaska Airlines


We were invited in person to go through a massive round table interview. It was an easy and pretty typical interview process, but it took awhile to get a response due to the massive background checks done. I was offered the job, but if you wanted to be hired you had to attend specific date for training and I couldn’t take off work from my current position so I passed on it.

Interview Questions

  • Do you have travel experience? If so, why do you prefer Alaska Airlines to other airlines?

Flight Attendant Interview


I interviewed at Alaska Airlines


For the VI, the first question they ask is “Why do you want to join our team?” and you only have 3 tries. And for the rest of the interview, I was asked 5 questions all with unlimited retakes.

Interview Questions

  • 1. Describe a time when you had to be very organized and attentive while working in a fast-paced environment. What was the situation and what was the outcome? 2. Each of us has duties at work that can be exhausting. Describe a time that you were overwhelmed. What was the situation? 3. Describe a situation in which you had to deal with a difficult client. What was the situation and outcome? 4. What were the strictest regulations you had to adhere to at work? How did you ensure you followed all the rules? 5. Describe a time when you had to modify your manner, strategy, or viewpoint in order to satisfy others. What was the situation? What was the outcome?.

What candidates say about the interview process at Alaska Airlines

  • You must have worked consistently in customer loyalty for at least a year and airline experience to qualify for this virtual position. shared on January 17, 2021 – Remote – Multiple Phone Lines
  • Hiring event started at 7:30. There are a few presentations with Q&A up front, followed by a group exercise, before they ask you to wait until your interview time. I waited for two hours, but it took forever. Shared on September 27, 2019
  • A phone interview is followed by an in-person or a webcam interview. It’s a very lengthy process. Shared on August 27, 2018.

How candidates received their first interview at Alaska Airlines

  • I applied, and on June 20, 2020, I received an email inviting me to a video interview for the position of reservation agent/customer service in Anchorage, Alaska.

What advice do candidates give for interviewing at Alaska Airlines

  • Learn about the company’s history and make sure your guiding principles are in line with its core values. Make sure you are prepared to commute from your home to any of the 6 bases served. Shared on August 20, 2022 – Flight Attendant – Seattle, WA
  • When setting or requesting a specific salary, research the pay of their competitors and use that information as leverage. Shared on August 10, 2022 – Station Manager.
  • Safety is number one. Be sure to explain to them why you want to collaborate with them. shared on July 12th, 2022 by an Anchorage, Alaska, ramp service agent

You’ve found the right place if you’re looking for Alaska Airlines interview questions.

Alaska Airlines Interview Questions and Answers

  • Keep in mind your introduction should be short and include only important and most related things to the jobs.
  • Mention your current experience level and briefly discuss Your Education in Airlines.
  • If you previously worked in any airline tell the interviewer about your Top achievements.
  • you can talk about your hobbies in your introduction and you can explain the way you like to work.
  • When responding to this question, your true interests should come through. You should also discuss any potential motivators that led you to choose Alaska Airlines as your employer.

  • Alaska Airlines is a company I would be proud to work for. The Company partnering with the military in order to help those serving our country through the program Hero Miles.
  • Alaska Airlines has Been Ranked the highest in customer satisfaction by JD Power for 11 years straight.
  • or mention your educational history and the skills you have that are perfectly qualified for this role.
  • You will have the best chance of persuading the interviewer if you provide as many specifics about Alaska Airlines as possible. below is some general information about Alaska Airlines are listed.

  • McGee Airways was the old name of Alaska Airlines and the company was founded in 1932.
  • Alaska Airlines and Horizon Airlines are Co Companies that work together.
  • The Airline is the 5th biggest airline in the United States.
  • Their Frequent Flyer Program is called as Milage Plan.
  • Alaska Airlines has its head office in Washington, SeaTac.
  • They had Multiple Cargo Hubs in different cities of the United States including, Los Angeles, San Francisco, Portland, and Seattle Tacoma.
  • Creating an Airline that people love, is Alaska Airlines Slogan.
  • Discuss any weakness that is not essential for this job
  • Explain how you do manage this Weakness during Work.
  • Assure the Interviewer you have Planned to overcome this weakness
  • Don’t say you don’t have any weaknesses.
  • You have not noticed any Weakness in yourself.
  • Don’t say anything that is not related to this job.
  • Don’t discuss any core required skills as your weakness.
  • Generally speaking, one of the following traits, such as diligence, perseverance, patience, empathy, excellent communication skills, or anything directly related to Alaska Airlines’ or the position for which you have applied, could be your strength.

    Dealing with difficult customers is one of the most crucial aspects of providing excellent customer service, so you should be prepared for this question before going to an Alaska Airlines interview. The following advice will help you handle even the most difficult of clients more effectively.

  • Listen to the customer carefully, and let him vent.
  • Be Polite and empathetic during handling upset customers.
  • Don’t take any comments personally.
  • Escalate to the manager, if you are unable to handle the customer.
  • I want to be a flight attendant because I like the idea of traveling and meeting people.
  • state you like service and you look forward to getting the chance to work with Alaska Airlines.
  • I have All the Essential skills to be a flight attendant.
  • I have good communication skills and I am very determined to do my best.
  • I work well under pressure and I am very responsible.
  • I have a high level of energy and I am very flexible.
  • I love to serve and I believe I have what it takes to be a good flight attendant.
  • Going above and beyond what is expected to assist the customer is what is meant by excellent customer service. This might entail giving them your full attention, assisting them in resolving their issue, or even just being cordial and courteous.

  • It’s important to always be professional and courteous, even when the customer is being difficult or unreasonable.
  • Excellent customer service also includes following up with customers after they’ve been helped, to make sure they’re satisfied with the experience.
  • It’s important to be patient and resourceful and to never give up on a customer until they’re happy.
  • Finally, always stay calm under pressure and remember that the customer is always right!
  • I prefer a quiet, clean, and well-lit work environment.
  • I do not enjoy working in a busy or noisy environment.
  • I prefer to have adequate space to work in and be able to keep my work area clean and organized.
  • I am very particular about the quality of lighting in my work area – it needs to be bright and glare-free.
  • I find it difficult to concentrate when there is a lot of activity or noise around me, so a calm and peaceful work environment is ideal for me.
  • Alaska Airlines wants to know that you have experience handling client complaints and collaborating with other staff members to find solutions. Use your response to demonstrate to the interviewer how you would use your interpersonal, analytical, and teamwork skills to improve the customer experience and gain their support as soon as possible.

    You have the chance to demonstrate your capacity for teamwork and leadership in response to this question. It can be helpful to explain how you would handle the circumstance in a way that would help your colleague perform better while upholding your friendship with them when responding to this question.

    One of the most well-known airlines in the US is Alaska Airlines. Inquiries about your background and credentials will likely be asked during an interview if you’re applying for a position with Alaska Airlines.

    A company that values its employees and their contributions to the business is Alaska Airlines. If you have done your research on the company culture, the interviewer may ask you this question to see if you will fit in more quickly if hired. Try to highlight some of Alaska Airlines’ cultural elements in your response that you find most appealing.

    “When I first began flying for Alaska Airlines, I observed that some pilots would take longer breaks than others. This meant that in order to get all flights out on time, we had to work around their break times. I made the decision to ask my fellow pilots about this problem to see if they were aware of the cause. We learned that one of the pilots’ children was ill and wished to return home early to be with his family. We devised a plan after speaking with him that would allow him to depart earlier in the day while still completing his scheduled flights. ”.


    How do I prepare for an Alaska Airlines interview?

    Be ready The topics of conversation during Alaska Airlines interviews typically relate to the duties of the position. Before meeting with personnel, be sure to familiarize yourself with the position’s specifics. Visit the airline’s website to learn more about its past and core principles.

    What questions do they ask at a flight attendant interview?

    Flight Attendant Interview Questions
    • What procedure would you use if a passenger disobeyed a flight attendant’s instructions during takeoff or landing?
    • What would you do if a person who dreads flying suddenly became terrified?
    • What actions would you take right away if there was an air emergency?

    Why do I want to be a flight attendant at Alaska Airlines?

    Fast-paced, demanding, and a lot of fun, working as a flight attendant for Alaska Airlines or Horizon Air is a great career choice. The life of a flight attendant is constantly exciting and rewarding due to constant travel, a flexible schedule, meeting new people, and providing guests with safe, comfortable, and memorable journeys.

    How do I prepare for a flight attendant interview?

    Here are 11 tips to help you have a successful flight attendant interview:
    1. Keep your resume updated. …
    2. Find a clean, quiet room for video interviews. …
    3. Dress appropriately. …
    4. Check your social media. …
    5. Practice interviewing. …
    6. Arrive early. …
    7. Stay organized. …
    8. Be friendly.

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