To assess top talent, you need to evaluate their work experience, knowledge, and skills objectively. The best ways to do this are to send candidates a skills test and hold screening interviews with the right questions.
With assessments that feature Culture add tests, you can quickly evaluate the candidates’ work-related values and behaviors. You can then complete screening interviews to:
Before using skills tests and screening interviews, it’s essential to find the right questions. Read on for our list of 50 screening interview questions and some sample answers that you can use to judge how well your applicants answered.
Landing a job as a temperature screener is no easy feat With the rise of global pandemics, these frontline workers have become a pivotal part of maintaining public health and safety. As the first line of defense against illness, temperature screeners need to be meticulous, empathetic, and committed to protocols.
Your temperature screener interview is coming up soon, and you need to be ready for some tough questions. The people who hire you want to know that you have the skills and personality to work well under pressure. This is a list of the 30 best temperature screener interview questions that will help you get ready and impress your future boss.
Why Do You Want This Job?
This opening question aims to gauge your motivation for becoming a temperature screener. Be honest about why the role appeals to you. Discuss your desire to protect public health, your appreciation for frontline workers, or your attention to detail. Highlight the knowledge and skills you can bring to the position.
Good answer “I want to become a temperature screener to play an active role in fighting the pandemic My organizational skills, calm demeanor under pressure, and ability to follow protocols meticulously make me well-suited for this position.”
How Do You Handle Difficult People?
As a temperature screener, you’ll interact with hundreds of strangers daily. Some may be frustrated, scared, or refuse screening. This question assesses your patience and composure when faced with such personalities. Share how you’d professionally communicate protocols while maintaining empathy.
Good answer “I would remain calm and understanding I’d politely explain that the temperature check is a necessary safety measure and provide reassurance If they remain upset, I would notify my supervisor to help resolve the situation.”
What Safety Measures Would You Take During Screening?
This question evaluates your understanding of health and safety protocols. Discuss wearing PPE, maintaining distance, using touchless thermometers, and hand hygiene. Highlight your commitment to both personal and public safety.
Good answer: “I would wear a mask, sanitize between checks, and use a no-contact infrared thermometer. Maintaining at least 6 feet of distance whenever possible is also essential. Frequent handwashing and gloves round out my safety protocol.”
How Do You Stay Updated on Health Guidelines?
As protocols evolve, temperature screeners must be knowledgeable about current county, state, and CDC recommendations. Share how you stay up-to-date through government websites, newsletters, training seminars, and manager updates.
Good answer: “I regularly check my state and county health department websites. I also subscribe to CDC email updates on COVID-19 guidance. Reading medical journals and taking continuing education courses are other ways I stay current.”
What Would You Do If Someone Refuses Screening?
This question tests your professionalism and knowledge of company policy. Explain how you’d calmly communicate the importance of screening. If they keep refusing, tell them you will tell your boss to handle the situation and follow safety rules.
Good answer: “I would politely explain how the screening protects our community’s health, including their own. If they still refuse, I would call my supervisor to address the issue, while ensuring respect for the individual.”
How Do You Stay Focused During High Traffic?
Temperature screeners often work during rush hours with long queues. This questions assesses your multitasking and focus under pressure. Share how you’d stay organized, take mental breaks, and ensure accuracy despite the pace.
Good answer: “I would prioritize keeping lines moving smoothly through signage and organized queues. Between checks, deep breathing helps me reset. Having backup thermometers ensures continuity if one malfunctions, so I can remain focused.”
What Would You Do If Someone Has An Elevated Temperature?
An essential part of the temperature screener role is addressing abnormalities appropriately. Explain how you’d calmly notify the individual, isolate them from others, and follow company protocols for reporting elevated temperatures.
Good answer: “After discreetly rechecking the temperature, I would inform the individual of the reading and need for isolation per company policy. I would notify my supervisor to ensure proper handling of the situation while respecting privacy.”
How Do You Handle Confidential Information?
As a screener, you’ll be privy to sensitive health information that must remain private. Discuss the importance of only recording necessary data, keeping documents secure, and respecting medical privacy. Highlight any confidentiality training you have.
Good answer: “I understand screeners handle personal medical data that is protected by laws like HIPAA. I would only record essential information and keep all documents in a secure system. My healthcare background included extensive confidentiality training.”
What Challenges Do You Anticipate In This Role?
This question evaluates your ability to think critically about the reality of being a temperature screener. Consider challenges like staying focused during rushes, managing disputes over readings, or addressing elevated temps. Pick one or two top concerns and discuss overcoming them.
Good answer: “Keeping calm when tensions run high will be imperative. I would prepare by roleplaying difficult scenarios. Having set protocols to follow will help ensure smooth operations even during confrontations.”
Why Is Accuracy Important When Screening?
Hiring managers want to know you grasp the gravity of producing precise, consistent temperature readings. Discuss how proper device techniques, calibration, controlled settings, and clear communication promote accuracy. Highlight its role in identifying potential illness.
Good answer: “Inaccurate readings defeat the purpose of screening. They can lead to infected people being cleared or false alarms disrupting operations. Proper protocols produce the reliable data we need to keep people safe and maintain facilities access.”
How Do You Handle Being On Your Feet All Day?
Temperature screeners often stand for 8+ hours a day. This question gauges your physical stamina for the role. Share any experience with similar jobs that required extended standing. Focus on your commitment to ensuring safe operations, even during fatigue.
Good answer: “In retail jobs, I consistently stood for long periods and learned to manage fatigue by using anti-fatigue mats and taking micro-breaks. As a screener, I’d focus on my critical role in keeping people healthy, which motivates me through any tiredness.”
What Qualities Make A Successful Temperature Screener?
This question allows you to highlight the traits that make you the ideal candidate. Consider discussing attributes like patience, organization, empathy, communication skills, attention to detail, composure under stress, and commitment to health and safety protocols.
Good answer: “Successful temperature screeners show empathy when interacting with the public yet enforce safety guidelines firmly. They have exceptional focus to deliver accurate readings consistently, even when fatigued or rushed. Most importantly, they are dedicated to protecting public health.”
How Do You Handle Screening Friends Or Acquaintances?
To evaluate professionalism, interviewers may ask how you’d handle screening people you know. Affirm you would follow the same safety protocols with no exceptions. Explain how you’d maintain an impartial, focused mindset and not let familiarity breed leniency.
Good answer: “I understand the need to remain detached during screenings, regardless of familiarity. I would treat friends and strangers with equal respect and consistency by following all safety guidelines systematically.”
What Do You Know About COVID-19 Screening Procedures?
This question tests your understanding of current pandemic screening recommendations. Discuss checking for symptoms, temperature thresholds, isolation protocols, and syncing with local health department directives. Demonstrate your commitment to evidence-based practices.
Good answer: “I understand COVID-19 screeners look for temperatures above 100°F and symptoms like cough or difficulty breathing. Isolating individuals who fail screening is critical to reduce transmission. I am well-versed in CDC and county guidelines for handling detections.”
How Do You Keep Screening Equipment Calibrated?
Precision requires properly calibrated devices. For this question, explain your experience with equipment like infrared thermometers. Discuss following manufacturer instructions for calibration and testing tools pre-shift to confirm readings.
Good answer: “I would calibrate non-contact forehead thermometers each morning using the manufacturer’s guidelines. Comparing temperature readings against oral thermometers periodically helps ensure accurate calibration over time.”
How Do You Prioritize Speed And Accuracy During Screening?
When queues grow long, a screener must work quickly yet meticulously. Discuss strategies like having backup tools, taking mental breaks, and using efficient techniques like forehead scanning. Highlight that you ultimately prioritize accuracy over speed.
Good answer: “I balance speed and accuracy by utilizing efficient forehead thermometers and maintaining organized lines. Rushing procedures leads to errors, so I focus on performing each step methodically. A calm, collected mindset allows me to work quickly while avoiding mistakes.”
How Do You Stay Energized And Engaged In This Role?
This explores your ability to withstand the physical and mental demands of screening daily. Share tactics like having a consistent routine, taking regular breaks, eating well, and reminding yourself of the critical public health impact. Convey your motivation and commitment.
Good answer: *”I make sure to get adequate rest, stretch regularly on the job,
How do you improve your technical skills?
Candidates who seek self-improvement usually try to learn and develop new technical skills. They want to achieve personal development goals and technical abilities that enhance their productivity in the workplace.
A good candidate should be able to show how they improve their technical skills outside of work. This may show that they are more committed to moving up.
A study by McKinsey & Company found that 87% of companies believe they currently have a skills gap or will expect one in a few years. Not hiring candidates with the right technical skills may lead to workplace inefficiency.
If you want to hire people with the right technical skills, you could send them basic tests like our Google Sheets or Microsoft Excel skills tests to see how skilled they are. These tests also evaluate the ability to structure information using technical features in software programs.
Which superhero would you want to be and why?
This question may seem random, but it’s a fun topic to add to the screening interview. The candidate should take the time to think of a unique response to distinguish themselves from other applicants.
Write down the superhero’s answer, even if you don’t know who they are. Then, think about what strengths, weaknesses, and powers they list.
Another option is to use the Big 5 (OCEAN) personality test to find out about their openness, conscientiousness, extroversion, agreeableness, and emotional stability. The results of this test are ideal for creating learning and development courses during the onboarding stage.
TSA Screener Interview Questions with Answer Examples
FAQ
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