The Top 20 Unitrust Financial Group Interview Questions To Prepare For

Landing a job at Unitrust Financial Group can be highly competitive. As a leading financial services company known for its client-focused approach, Unitrust aims to hire only the best candidates who demonstrate strategic thinking,professionalism, and exceptional relationship building skills.

If you have an interview scheduled with Unitrust Financial Group proper preparation will be key. While the hiring process tends to be efficient and conducted via phone interview initially, applicants still need to showcase their qualifications and fit for the role and company culture.

In this comprehensive guide we will explore the top 20 most common Unitrust Financial Group interview questions providing tips and sample responses to help you put your best foot forward. With the right preparation, you can ace the Unitrust interview process!

Overview of Unitrust Financial Group’s Hiring Process

Unitrust Financial Group’s hiring process is straightforward, beginning with a screening call where basic qualifications are assessed Candidates are often asked to watch a company video before the main interview.

The interview itself tends to be brief, around 30 minutes, and focused on evaluating the applicant’s experience, skills, motivation and personality fit. Some roles may involve a second or third round interview. Candidates report quick turnaround times, with some even receiving job offers on the spot after initial interviews.

While the process is meant to be efficient, it’s important to note some key considerations:

• Job description vs. actual role – Some reviews indicate discrepancies between the initial job description and actual day-to-day responsibilities. Roles may involve more sales and commission-focused work than originally stated.

• Interview cancellations – Candidates have reported instances of last minute interview cancellations or interviewers not calling at scheduled times. Remain adaptable to changes.

• Personality fit – There is a strong emphasis on assessing personality, motivation and communication skills. Come prepared to showcase these qualities.

With the right mindset and interview preparation, candidates can successfully navigate Unitrust’s hiring process. Now let’s examine the types of questions likely to be asked.

1. How would you generate new business opportunities in the insurance sector?

Unitrust seeks candidates who can spot market gaps and creatively devise strategies to drive new business. Your response should demonstrate:

• Strategic thinking and market analysis skills to identify untapped customer segments
• Ability to design tailored products/services that fill unmet needs
• Digital marketing and stakeholder engagement know-how to reach potential clients
• Focus on long-term client relationships and sustainable growth

Sample Response:

To generate new business opportunities in insurance, I would start by thoroughly analyzing demographics, trends and underserved markets. For example, freelancers needing tailored policies. I would work with product teams to design customized coverage options for these customers. To reach them, I would employ targeted digital marketing campaigns on platforms freelancers use. I would also build relationships with gig economy associations to create referral partnerships. My goal would be converting leads into satisfied clients that see us as a long-term partner that evolves with their needs. This sustainable approach results in lasting growth and market share.

2. How did you handle a difficult client situation?

This question tests your ability to resolve conflicts and maintain positive client relationships. Your response should highlight:

• Listening skills and empathy when handling client concerns
• Methodical problem-solving approach
• Clear communication and education when explaining solutions
• Composure under pressure and adherence to policies
• Positive outcomes that strengthened client trust

Sample Response:

In one instance, a client was upset about unexpected losses in their stock portfolio due to market volatility. I listened closely to understand their perspective. I then calmly explained how broader economic factors were impacting returns across the market. By being transparent about the situation rather than defensive, I built trust. Together we re-evaluated their risk tolerance and reallocated assets to better align with their goals. The client appreciated this consultative approach and in the end felt reassured working with us despite short-term losses, which strengthened our relationship.

3. Share an example of meeting sales goals during challenging conditions.

This question tests your ability to adapt when facing low-growth periods. Illustrate key abilities like:

• Analyzing impact of market challenges on sales
• Adjusting strategies and targeting profitable segments
• Motivating teams through uncertainty
• Leveraging data and technology to support decisions
• Achieving positive results by innovating approaches

Sample Response:

When growth stalled due to rising inflation and interest rates, I re-examined our ideal customer profile and value propositions. I identified where we had the most traction – startups needing policies fast. I focused our outreach on this segment by mining our CRM for targeted lists. I coached our team on marketing our accelerated underwriting and claims processing times to attract these customers. This shift resulted in 30% increase in policies sold to startups, despite wider industry challenges. We leveraged technology to adapt quickly.

4. How do you stay organized when handling high volumes of tasks?

This question gauges your approach to prioritization, time management and administrative excellence. Demonstrate key skills like:

• Prioritizing and categorizing tasks efficiently
• Scheduling time to match workloads and deadlines
• Organizing records and paperwork systematically
• Utilizing tools and technology to assist with tracking
• Adhering to procedures that minimize errors

Sample Response:

I stay organized handling high workloads by rigorously categorizing tasks using the Eisenhower Matrix, labeling them as urgent/important, not urgent/important, etc. I schedule time on my calendar to match key deadlines and project stages. I utilize task management tools like Asana to track progress. Files are systematically labelled so records can be easily located. I also stick to standardized procedures for financial paperwork to prevent errors. This layered approach has increased my efficiency managing a high volume of tasks.

5. Provide an example of successfully cross-selling.

This question assesses your ability to identify client needs and offer relevant products. Highlight skills like:

• Utilizing data and conversations to understand total client needs
• Articulating benefits of additional products clearly
• Tailoring solutions to align with client risk profiles/goals
• Educating without pressuring clients
• Providing personalized guidance

Sample Response:

Recently, while reviewing a client’s policy during renewal, I noticed a gap in their coverage as they had started their own ecommerce business. I discussed with them the risks of not having commercial liability insurance. I customized options that were cost-effective and addressed their unique risks. By presenting this as a natural extension of their existing policies, I was able to demonstrate value. The client appreciated the consultative guidance and purchased the recommended commercial policy, enhancing their overall protection.

6. How do you ensure compliance when conducting sales presentations?

This question tests your knowledge of regulations and how you ensure adherence to them. Showcase:

• Expert understanding of insurance sales regulations
• Proactive methods for staying current on regulation changes
• Seeking guidance from compliance team when needed
• Willingness to adjust sales approaches to comply
• Commitment to ethics and principles

Sample Response:

To ensure compliance, I make it a priority to keep abreast of the latest industry regulations by reading newsletters from regulators and taking regular training updates. I collaborate closely with our compliance team when crafting sales materials or campaigns to ensure they review and approve our approach. If I ever have concerns about potential non-compliance, I will proactively seek guidance from compliance staff. Maintaining ethical sales practices and protecting the company’s reputation is extremely important to me. I’m happy to adapt our sales process if needed to adhere to regulation and compliance standards.

7. What techniques do you use to stay up-to-date on insurance products and policies?

This question evaluates your commitment to continuously developing your insurance acumen. Highlight:

• Reading industry publications and journals routinely
• Regularly attending conferences, seminars and trainings
• Leveraging continuing education opportunities
• Participating in professional insurance associations
• Subscribing to regulatory email updates
• Connecting with insurers and colleagues

Sample Response:

Staying current on insurance is crucial, so I make learning a priority. I read publications like Risk Management Magazine cover to cover. I attend industry events like the annual Independent Insurance Agents Conference. I pursue continuing education classes on new insurance products and trends. I also make it a point to meet quarterly with insurers to receive briefings on policy changes. Additionally, I participate in local insurance professional chapters to exchange insights with peers. This multi-prong strategy ensures I’m always adding to my insurance knowledge so I can better serve clients.

8. Share your experience using CRM platforms and their impact.

This question evaluates your ability to leverage technology to enhance customer service and sales performance. Share examples that highlight:

• Using CRM tools to streamline processes and strengthen customer service
• Segmenting data to gain customer insights and personalize outreach
• Tracking service issues and proactively resolving them
• Identifying upsell and cross-sell opportunities through holistic data
• Collaborating across departments to unify customer experiences

Sample Response:

*My experience with CRM platforms has been game-changing in providing excellent customer service. Having integrated customer data enables me to quickly understand the full history with a client when