The Dedham Group is a top-tier strategy consulting firm to propel you toward unparalleled commercial success.
We are your go-to partner to change business models, reposition yourself in the market, and improve patient access to care. We have strong data, highly specialized knowledge, and a 360-degree view of the stakeholder experience.
Our expert think tank cuts through the “noise” to find useful information and cross-functional suggestions for breaking down barriers to access for payers, providers, and patients. Expert Insights.
Our teams of dedicated subject matter experts in oncology, immunology, rare diseases, and other specialty areas are in a league of their own. They have over twenty years of experience in the most difficult areas of healthcare.
We want to be your go-to partners for strategic advice across all channels of payment, distribution, and support, with a focus on access, pathways, pricing, contracting, and customer engagement.
Our relationship-driven business delivers a white-glove experience, with high-touch expert support in simplifying our complex access environment. “There’s so much noise and change that it’s hard to keep our people and resources focused. Dedham is the closest company to the customer, which gives us a huge edge every day.” ”.
Landing a role at The Dedham Group is a great opportunity to launch your insurance career As one of the top insurance agencies in Massachusetts, The Dedham Group is known for its training programs, advancement potential and strong company culture
To stand out in their selective multi-round interview process, being well-prepared with responses to commonly asked questions is key. This article provides an overview of The Dedham Group and highlights 19 frequent interview questions and tips to ace your interview.
Company Overview
Founded in 1921, The Dedham Group is a large insurance agency providing business and personal coverage across Massachusetts and Rhode Island With over 115 employees and $28 million in revenue, they are one of the fastest growing and most successful agencies in the region
Their services span auto, home, life, commercial and specialty insurance. As an independent agency, they offer customized plans from over 20 top carriers including Liberty Mutual, Travelers, Chubb and Progressive.
The company is a great place to start an insurance career thanks to its structured training programs, merit-based promotions, and family-oriented culture. Employees highlight the management’s authenticity and open communication style.
The Dedham Group’s Hiring Process
The Dedham Group’s selective hiring process typically follows these key stages:
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Initial phone/video screening – A 30 minute pre-interview screens for basic qualifications.
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In-person interview – Candidates meet with 2-3 managers on site for more in-depth behavioral and technical questions.
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Second interview – Top candidates return for a second round focusing on culture fit and presentation skills.
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Background checks – The company conducts extensive background checks as a final stage.
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Job offer – Selected candidates receive official job offers shortly after.
Preparing thoughtful responses with specific examples can help you shine throughout the multiple stages.
19 Common Dedham Group Interview Questions
Here are some of the most frequently asked questions across roles at The Dedham Group to expect and prepare for:
1. Why do you want to work in the insurance industry?
This fundamental question gauges your interest and commitment to insurance. Demonstrate this by emphasizing how you’re drawn to the mix of working with people, analytical skills and opportunity to make a difference that insurance offers. Highlight any relevant experiences and discuss what excites you about the field.
2. Why do you want to work for The Dedham Group specifically?
Show you’ve researched the company and explain why you feel it would be a great fit based on your skills, values and career goals. Highlight aspects that appeal to you like their training, culture, leadership principles and community involvement. Demonstrate sincere interest.
3. What do you know about our company?
Thoroughly research The Dedham Group before your interview, including their history, leadership team, office locations, services, awards, culture and philanthropic efforts. Pull out 3-4 key facts that impress them in your response. This shows initiative.
4. What insurance experience do you have?
Even as an entry-level candidate, draw out any experiences interacting with insurance, whether personal, professional or academic. Discuss skills gained that translate, like customer service, relationship building, data analysis or communications. Share proactive learning you’ve done.
5. How would you explain the role of insurance to someone unfamiliar with it?
Concisely explain the fundamental value insurance provides – protection and risk management for unforeseen losses. Give examples of common policies and emphasize how insurance gives people and businesses financial security and peace of mind. Stay simple and focus on the human impact.
6. How do you stay up-to-date on insurance industry trends?
Discuss reading industry publications, blogs, attending conferences, engaging in social media groups and taking relevant coursework or training. Convey your genuine interest in proactively furthering your insurance knowledge and skills.
7. Why should we hire you over other candidates?
Identify 2-3 standout qualities that make you the ideal candidate over others. Tie these directly back to the role and The Dedham Group’s values. Quantify past successes and achievements that showcase abilities to add value in the role. Exude confidence in what distinguishes you.
8. What is your greatest strength?
Share a compelling strength aligned with the insurance role, like relationship-building, communication skills, problem-solving, adaptability or attention to detail. Provide a specific example illustrating when this strength positively impacted your performance and results.
9. What is your greatest weakness?
Be honest but also strategic – choose a minor weakness not critical for the role. Highlight steps you’ve taken to improve in this area. Emphasize you’re actively working to strengthen yourself.
10. Why should we take a risk on you versus a more experienced candidate?
If you lack industry experience, pivot to your transferable skills, fresh perspective and eagerness to learn. Convey your commitment to getting up to speed quickly through hands-on experience, asking questions and leveraging available resources. Share examples of when you rapidly came up to speed in a new role or situation.
11. Tell me about a time you made an insurance-related recommendation to a friend or family member. What factors did you consider?
Share a specific example focused on how you analyzed their situation and translated that to the right insurance solutions for their needs and budget. Highlight any research or resources you consulted. Demonstrate your analytical process and commitment to finding the optimal insurance products.
12. How would you handle an angry customer?
Highlight empathy, active listening, identifying underlying issues, an
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