Training your staff in new technologies and skill sets is a great investment. The advantages of team training, however, where you instruct a working group simultaneously, go even further for your company. Team learning is essential because, according to Peter Senge of the MIT Sloan School of Management and author of The Fifth Discipline, “teams, not individuals, are the fundamental learning unit in modern organizations,” ”.
This statement by influential systems scientist Senge emphasizes the value of team building. Team structures present particular opportunities for workers, even though any workplace education can boost motivation, enhance employee retention, let you stay up to date with technological advancements, and increase productivity and profitability. All the benefits of upskilling individual employees are provided by team training, but they are multiplied by the positive effects of team dynamics.
Upskilling your internal teams makes sense given that talent shortages make it harder to hire new employees. According to a recent McKinsey & Company survey, more than half (53%) of executives believe that developing the existing workforce’s skills is the best way to close skills gaps in their organizations.
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How to train the team
To decide how to effectively train your team, consider the following steps:
1. Use your teams input to determine training needs
Getting input from your team is a great way to decide what training initiatives to implement. They might be able to help in one or more areas where they need more experience, like learning new software programs, coming up with innovative business ideas, or interfacing with coworkers more effectively. You can include the training topics that your team members repeatedly bring up in your training exercises.
2. Establish a training schedule that aligns with department activities
Once you’ve determined your team’s training requirements, you can begin creating a training schedule to make sure they have enough time to pick up new skills. For instance, if your marketing team is busiest on Thursdays and Fridays, you might schedule training for Mondays and Tuesdays with Wednesdays serving as a break. Another option is to hold training sessions beginning at 10:30 a m. to 12 p. m. so that everyone on the team has enough time to begin the workday
3. Create lesson plans for each session
Lectures, group exercises, presentations, and other educational elements are all included in lesson plans so that team members can better their knowledge and comprehension of a particular training topic. Make lesson plans well in advance and practice presentations to ensure you get the most out of your training sessions.
4. Balance lecture-style training with team activities
By switching up the learning format during training sessions, you can keep your team interested. For instance, you could go through a PowerPoint presentation during the first 20 minutes of training that highlights current customer service strategies and how you intend to change them in the future. You could divide your team into groups after the presentation and give them fictitious customer scenarios to act out. After this activity, you can gather the group once more to go over customer scenarios in greater detail and respond to any queries.
5. Create an educational document that highlights key takeaways for each session
Write down a summary of the main talking points, questions addressed, and topics covered in training sessions to help your team remember the information you share with them. You could send training participants a copy of any PowerPoint presentations you included for them to use as a resource if necessary.
6. Send out an anonymous email survey after each session to gauge learning
Consider sending all training participants an anonymous email survey asking them about the subjects you covered after each training session. You can evaluate the success of a training session based on their scores. Additionally, you can send out a survey asking the training participants to evaluate the session and provide suggestions for how to make it better.
7. Evaluate the success of team training using training KPIs
Following training, you can gauge its effectiveness by assessing each participant’s performance levels. As an illustration, suppose you recently held four training sessions to teach staff members how to use new market research software. If you compare the marketing team’s past and present performance, you might find that training 30% reduced errors and increased productivity with the new software.
What is team training?
A type of training that departments or business teams complete jointly is called team training. The length of team training sessions can vary based on the needs for training identified by a team manager or leader. When introducing new business software, identifying cross-departmental training needs, wanting to improve customer service, or promoting technical skills for particular fields like marketing, accounting, HR, or sales, employers frequently use team training.
Types of team training
Here are some examples of the various kinds of team building exercises used by businesses:
Team-building training
Training for team-building specifically focuses on helping a group of employees become closer as a unit. It aims to foster good workplace relationships by facilitating connections between staff members outside of the workplace. Team-building activities can be held at team-building activity centers or in the office. To strengthen your team’s bond, think about participating in activities like bowling, scavenger hunts, or a ropes course.
Workplace culture team training
Employees can learn more about their employer’s core values and mission through workplace culture team training, which also teaches them how to uphold workplace culture in their regular teams.
Conflict resolution team training
Training in conflict resolution for teams assists professional teams in identifying issues and coming up with solutions as a team. Teams of employees receive workplace conflict scenarios during conflict resolution training and collaborate to find solutions.
Team process training
Conflict resolution is one topic that can be covered in team process training, but it can also cover topics like interpersonal dynamics, personality types, job roles, performance, and communication. Over time, team process training helps members modify their preferences to mesh well with others.
Technical team training
Any type of training where teams learn about abilities or technologies unique to their division is referred to as technical team training. This might entail learning how to manage projects, use computer hardware and software, and create budgets.
Soft skill team training
All training pertaining to interpersonal skills in the workplace is included in soft skill team training. This can involve time management, attention to detail, verbal or written communication, empathy, and compassion.
Tips for training a team
Review the following advice for educating your team and assisting them in succeeding:
Beneficial skills for trainers
When instructing teams of professionals, the following are some examples of useful skills for trainers to possess:
FAQ
How do you train your team?
- Use your team’s input to determine training needs. …
- Establish a training schedule that aligns with department activities. …
- Create lesson plans for each session. …
- Balance lecture-style training with team activities. …
- Make a learning resource that summarizes the main points of each session.
How do you train your team to be successful?
Teamwork is developed during training, which improves unit cohesion. Due to their shared experience, your team will grow to feel a sense of pride, camaraderie, and allegiance.
How do you train and lead a team?
- Be a Good Mentor. …
- Emphasize the Basics. …
- Provide Hands-on Training. …
- Let the Student Become the Teacher. …
- Present the Problem and Ask for Solutions. …
- Encourage, Support, and Reward Growth.
