12 Leasing Agent Tips (With Examples)

12 helpful leasing agent tips

Stay organized. Staying organized is important for leasing agents because it can help them meet residential demands and assist potential clients in questions or concerns about their living area. …
Continue to network. …
Learn to solve problems. …
Follow up. …
Make time for phone calls and emails.

7 Leasing Agent Secrets (The Pros Don’t Want YOU to Know)

Why are tips and tricks for leasing agents important?

For leasing agents, practical advice and tricks are crucial because they can make their work easier while enhancing their time-management, selling, and communication skills. Using various leasing agent techniques can help you close on leasing agreements and advance in your career, whether it’s by listening to constructive criticism or continuing to build a network of professional contacts.

12 helpful leasing agent tips

Here are 12 pointers to help you become a better leasing agent:

Stay organized

The ability to meet residential demands and assist potential clients with questions or concerns about their living space depends on leasing agents maintaining their organization. Keeping a contact list of potential clients and various nearby businesses in your industry is a great way to stay organized. It can be helpful to note particular identifying information or house characteristics when keeping a list of prospective residents. This may give you motivation to get in touch with them again in the future.

For instance, if you know a client was looking for a place to rent or buy that permitted dogs, be sure to mention any pet-friendly properties you came across when you contact them. When assisting clients, keeping a list of nearby companies can be useful because you can give them information about locations and contact details for services they might need. For instance, you could give a prospective resident a list of useful choices if they asked for recommendations for good restaurants in your neighborhood.

Be honest

Being truthful with clients can help them perceive you as reliable and accommodating to their inquiries and needs. There may be times when prospective tenants ask you difficult questions as a leasing agent. If this happens, it’s crucial to respond honestly and provide your clients with a tip or a solution.

For instance, if a client inquires about the level of crime in your neighborhood, a truthful and helpful response might be, “There aren’t many crimes reported here, but it can never hurt to buy an extra lock for the door, or if you’d like, we can look at other apartment units on the second and third levels. “.

Continue to network

You can find new clients and career-enhancing information by networking with prospective residents and other leasing agents. Listed below are a few strategies to expand your professional network of contacts:

Consider joining your local apartment association if you’re looking for additional ways to network and continue honing your leasing skills. This can help you network with other developers, builders, and property managers, as well as teach you invaluable skills for your career.

Dress for success

A self-imposed dress code can make you more appealing to particular clients and residents while working as a leasing agent and can also make you feel more prepared for the workday. Dressing professionally can show professionalism when selling to older generations. Consider dressing more casually if you’re selling to younger generations to help you project a more carefree attitude. You can feel confident and successful in your leasing endeavors by dressing to the needs of your clientele.

Learn to solve problems

Learning problem-solving techniques can help you succeed in your leasing agent career, whether you’re working for a leasing company or helping clients. If you ever need to rent out a difficult property to residents, think about coming up with different selling techniques. For instance, look for residents or people looking to live together if people aren’t interested in a large, expensive apartment. Shared housing could result in lower individual rent and increased interest in the property.

If you’re having trouble locating a home or apartment that meets certain client requirements, think about speaking with coworkers or other locals in your industry. They may be able to recommend places to look, or it may be that some current residents are moving and their apartment will provide the ideal solution.

Follow up

Prospective residents should be followed up with because it can demonstrate your commitment to your field and rekindle their interest in a particular apartment or property. Consider calling or emailing a client the following day to check on their reaction to the property after giving them some time to consider it after showing them a potential living space. It can be helpful to follow up with, “I might have some other apartments that could meet your criteria,” if they say they’re no longer interested. What did you not like about the last apartment?”.

If a client informs you that they’ve chosen a different apartment or property, think about saving the client’s preferences and getting in touch with them again in 12 months. When you get in touch with them again, be sure to find out how they’re enjoying their new home and send any links or images of other properties that fit their requirements from your previous meeting. If they don’t like where they are currently living, they might be more likely to respond and possibly check out your recommendations.

Make time for phone calls and emails

As a leasing agent, it is crucial for you to return calls and emails as they may serve as the main means of communication with prospective customers. To manage your time effectively and uphold a good reputation with your residents, set aside an hour or two each day to answer calls and emails. Scheduling property visits, client meetings, and phone calls can help you organize the rest of your day if you decide to read your emails in the morning.

Make a checklist

It’s crucial to maintain a checklist or to-do list because it can keep you organized and assist you in carrying out your daily and weekly work obligations. It can be useful to list your deadlines, meetings, and property showings at the beginning of each week and arrange them into a checklist. Using the checklist can help you make sure you aren’t forgetting any tasks and can free up time for other career-enhancing activities like networking and client outreach.

Keep developing and training

It’s crucial to keep learning and advancing your abilities as a leasing agent because it can help you enhance your understanding of leasing and your selling strategies. In order to advance as a leasing agent and set yourself up for success, you should consider pursuing additional job education. You can do this by taking online courses, reading books, or finding other training through an apartment association.

Writing a training manual for your particular leasing discipline is another excellent way to put your skills to the test. It can assist you in writing down the abilities you’ve learned to help retain the information and put it to practice in your daily responsibilities in addition to helping you keep track of important local information, such as nearby businesses and accommodations.

Learn closing techniques

Closing techniques are suggestions you can use to complete rental agreements and attract new tenants. A few of these techniques include:

Many repetitive messages are occasionally sent to potential customers and residents while working as a leasing agent. Making these messages more individually tailored to each recipient can help increase the email’s appeal and receptiveness, potentially increasing your chance of getting a response. Consider including at least one personal detail about the recipient when writing emails or notifications.

Different clients may ask very similar queries when attempting to rent an apartment or piece of property. If this happens, it may be beneficial to compile all of these questions into one document and provide proactive answers. Clients and residents will then have all the information they require when emails or letters are sent about potential properties. By doing so, you and the resident can save time and, ideally, arrive at a decision about the property sooner.

It can be beneficial to emphasize how the apartment or property solves the client’s specific problem when presenting apartments or properties to potential tenants. For instance, emphasizing the quiet area of the property you’re showing someone can help them feel heard and understood and also help them find exactly what they’re looking for if they’re looking for a new place to live because their current neighborhood is too noisy.

Ask for feedback

When preparing apartment presentations or viewings, think about having a colleague listen to the pitch first before asking them for their opinion. Feedback can be very beneficial for learning how to enhance your selling and communication abilities as well as for refining your sales pitch to make it more targeted and client-centered. For instance, if you present your pitch to a more experienced leasing agent, they might advise you that a better strategy when speaking with residents is to give them less information and ask them more questions about their impressions of the space.

FAQ

What makes a good leasing agent?

Leasing agents need to be warm, welcoming, approachable, and at ease conversing with people. They must also have excellent communication skills to convey complex information in an understandable way, as speaking on the phone or in person and responding to inquiries constitute a large portion of their job.

How do I become an amazing leasing agent?

Control your own Income. One of the best aspects of being a leasing consultant is that your income will depend on how much effort you put in. The majority of apartment leasing consultants also receive sales commissions on top of a competitive hourly wage. It’s a means of controlling your own financial situation.

Is being a leasing agent worth it?

How to Ace an Interview for a Career in Apartment Leasing

Show your Interest in Apartment Leasing Jobs. …
Show How Your Previous Experience Makes You a Good Fit.
Understand Your Soft Skills. …
Understand Your Areas for Improvement. …
Demonstrate Your Ability to Work with People. …
Apartment Leasing Jobs in California.

How do I ace a leasing agent interview?