Columbia Gas delivers natural gas service to homes and businesses across multiple states Their customer base relies on gas for heating, cooking, and more. Paying your Columbia Gas bill regularly is key to avoiding service disruptions. This guide covers the various payment options available.
Columbia Gas offers online, phone, mail, and in-person payment channels. They also partner with authorized third-party retail outlets to expand bill pay access. Read on to understand the payment methods at your disposal as a Columbia Gas customer.
Pay Instantly Online
The quickest and most convenient way to pay your Columbia Gas bill is online through their website. You can make a one-time payment on your account immediately without any fees.
To pay online, first visit www.columbiagaspa.com and click on “Pay Bill”. You can then log into your account or search for your account by phone number or account number.
Once you access your account, you can submit payment by e-check from a bank account or by debit/credit card. The payment will instantly post to your account for on-time delivery.
Use the Columbia Gas Mobile App
In addition to the website, Columbia Gas also offers a mobile app for iOS and Android. You can download the app and gain access to pay your bill remotely 24/7.
The app also allows you to view balance and payment history, manage account settings, and access customer support. Paying on-the-go with the app makes managing your gas bill highly convenient.
Pay Over the Phone
To pay your Columbia Gas bill by phone, call 1-800-537-7431 to access their automated payment system. It is available 24 hours a day, 7 days a week.
You will need to enter your 10-digit account number and zip code. The automated system can then process a payment from your debit/credit card or checking account information.
Speaking with a live agent over the phone is also an option during normal business hours if you prefer human assistance.
Mail In a Check or Money Order
Paying by mail is a traditional option still offered by Columbia Gas. Simply send your check or money order to the payment address printed on your monthly paper statement.
Be sure to include your account number on the check memo or an attached document so your mailed payment is applied correctly.
Allow 5-7 business days for your mailed payment to reach the processing facility and post to your account. Pay well before the due date to avoid late fees.
Pay In-Person at Authorized Payment Locations
For customers who prefer paying their Columbia Gas bill in-person with cash, the utility has partnered with a network of authorized bill pay agents.
These third-party retailers have agreed to accept payments on Columbia Gas’ behalf for added customer convenience. Popular payment locations include:
- Western Union
- Kroger
- Walmart
- Kmart
- Giant Eagle
- CVS
- 7-Eleven
Payment amounts under $500 cash can be made at these authorized pay agents. Visit Columbia Gas’ website and enter your zip code to find pay locations near you.
Setup Automatic Monthly Payments
Rather than manually paying each month, you can enroll in auto-pay through Columbia Gas for recurring automatic payments. This ensures your bill is paid on-time without the hassle.
To start auto-pay, login to your account online or contact customer service. You will need to provide your bank account information or credit/debit card number you want charges debited from monthly.
Your bill amount will then be automatically deducted each period. Just be sure to update your payment method if your card expires or account details change. Failing to do so can result in late fees due to declined auto-pay transactions.
Avoid Late Fees and Service Disruption
Columbia Gas has a defined shut-off policy for past due accounts. If your account carries a balance after the due date, you will be assessed a late fee.
If you do not pay the overdue amount within 10 days, Columbia Gas may proceed with shutting off your gas service. This can be extremely disruptive, so maintaining an up-to-date account is critical.
Use the variety of payment options to pay your bill on-time each month. Contact customer service immediately if you anticipate difficulty paying to discuss arrangements and assistance programs. Managing your Columbia Gas bill does not need to be a struggle with their flexible payment methods.
Columbia Gas customers could see utility bills triple in price
FAQ
Where can I pay my consumers gas bill?
You can mail or go to any Consumers Gas Company office to pay your gas bill with cash, check, or money order. You can also drop off your payment at First Bank. When you pay in person or by mail, make sure the payment section of your bill is with your check or money order, or have it with you.
How can I pay for gas without cash or card?
Did you know that you can pay for gas at ExxonTM and MobilTM stations without touching the reader? You can use the Exxon Mobil RewardsTM app or just tap your phone to pay.
Where can I pay my DTE bill with cash?
Bill Payment Kiosks from DTE Energy: You can easily pay your bill at any of the bill payment kiosks that are spread out across the service area. There are DTE Energy Bill Payment Kiosks all over the service area. These are safe places for residential customers to make payments. Pay with cash or personal check.
How do I pay my Columbia Gas Utility bill?
Pay as a Guest: Because we have many payment options, paying your utility bill is safe, easy, and quick. Instead of a monthly paper bill, you’ll get an email when your bill is ready. You can view and pay your bill on any computer or mobile device. Choose a simple and secure payment method to pay your Columbia Gas utility bill.
What happens if I pay my Columbia Gas Bill by check?
You agree that when you send a check to pay your Columbia Gas bill, we can turn it into electronic data and make a one-time electronic funds transfer from your checking account to cover the payment. Funds could be transferred as early as the day after we receive your payment.
How do I pay my utility bill online?
You can use a credit card, debit card, PayPal, Venmo, or Amazon Pay to pay online without having to sign in. Paymentus is our payment processing partner. No fees apply to residential customers. You can pay your utility bill in a safe, secure, and easy way by choosing from a number of different payment options. Facing shut off? Simple. Convenient.
