Ultimate Guide to WeWork Interview Questions in 2024

Are you preparing for an interview at WeWork, the revolutionary co-working space company? Congratulations! You’re one step closer to joining a dynamic team that’s transforming the way people work. However, to ace your WeWork interview, you need to be prepared for the unique set of questions they may ask.

In this comprehensive guide, we’ll cover the most common WeWork interview questions for 2022, along with expert tips and strategies to help you craft impressive answers. We’ll also provide insights into the company’s culture and values, so you can showcase your alignment with their mission. Let’s dive in!

Understanding WeWork’s Culture and Values

Before we delve into the specific questions, it’s essential to understand the core values that drive WeWork’s culture. WeWork is known for its commitment to creating vibrant, collaborative workspaces that foster innovation and entrepreneurship. The company values:

• Community: WeWork emphasizes building a strong sense of community among its members, fostering connections and networking opportunities.
• Collaboration: Encouraging collaboration and teamwork is at the heart of WeWork’s approach, providing shared spaces that promote idea-sharing and creativity.
• Innovation: WeWork embraces a culture of innovation, constantly seeking new ways to enhance the workspace experience and support its members’ growth.
• Sustainability: The company has a strong focus on environmental sustainability, incorporating eco-friendly practices and promoting conscious living.

Demonstrating an understanding and alignment with these values will be crucial in your WeWork interview.

Common WeWork Interview Questions and Answers

Now, let’s explore some of the most common WeWork interview questions you may encounter, along with sample answers and tips to help you craft effective responses.

1. Can you describe your experience managing a co-working space, and how you ensured member satisfaction?

This question assesses your understanding of the unique dynamics of co-working spaces and your ability to deliver an exceptional member experience. In your answer, focus on:

• Your experience in managing co-working spaces or similar collaborative environments
• Specific actions you took to enhance member satisfaction, such as addressing concerns promptly, organizing networking events, or providing personalized service
• Your commitment to fostering a sense of community and collaboration among members

Example answer: “In my previous role, I managed a co-working space that catered to a diverse group of entrepreneurs, freelancers, and small businesses. To ensure member satisfaction, I prioritized open communication and feedback. I conducted regular check-ins with members to understand their needs and address any issues promptly. Additionally, I organized networking events and workshops to build a strong sense of community within the space. By being proactive in addressing potential problems and responsive to members’ needs, I was able to maintain high levels of satisfaction among users of the co-working space.”

2. How would you handle a conflict between two members within the community?

Conflict resolution is a crucial skill in a collaborative environment like WeWork. Your answer should demonstrate your ability to mediate disagreements impartially and find solutions that satisfy all parties involved.

• Highlight your conflict resolution skills and approach to mediation
• Emphasize the importance of listening to all perspectives and maintaining confidentiality
• Discuss potential steps you would take to de-escalate the situation and foster understanding between the parties

Example answer: “In managing a conflict between two community members, the first step I would take is to ensure both parties feel heard. This involves meeting with each individual separately to understand their perspectives and concerns. It’s crucial to approach these conversations without bias or preconceived notions about who may be at fault. After gathering information, I’d facilitate a mediated discussion where each party can express their viewpoints in a controlled environment. The goal of this conversation isn’t necessarily to reach an immediate resolution, but to foster understanding and empathy between the conflicting parties. If the issue persists, I might consider involving a neutral third-party mediator or implementing specific action plans based on company policies. Throughout the process, maintaining respect for all involved and ensuring confidentiality is paramount.”

3. Share an instance where you had to course-correct during a project, and how you communicated these changes effectively to your team and stakeholders.

This question assesses your ability to adapt to changing circumstances, make informed decisions, and effectively communicate those decisions to your team and stakeholders. In your answer:

• Provide a specific example of a situation where you had to pivot or change course during a project
• Highlight your decision-making process and the factors that led to the course correction
• Explain how you communicated the changes to your team and stakeholders, emphasizing transparency and clarity

Example answer: “In one of the projects I was leading, we were developing a new software solution for our clients. Midway through the project, after conducting user testing and feedback sessions, it became clear that some features we initially thought would be beneficial were not resonating with users. This necessitated a course correction to ensure client satisfaction. I immediately convened a meeting with my team to discuss these findings and brainstorm on how best to pivot. We decided to drop certain features and enhance others based on the feedback received. To communicate this change effectively, I used visual aids to show the changes in the product roadmap and held an open Q&A session to address any concerns. For our stakeholders, I prepared a detailed report outlining why we needed to make these changes, backed up by the user testing data. I also highlighted the potential benefits of the new direction. The transparency helped maintain trust, and they appreciated being kept informed about the strategic decisions affecting the project’s outcome.”

4. Discuss your experience creating sales forecasts and managing budgets for both short-term and long-term growth.

WeWork values data-driven decision-making and strategic planning. This question aims to assess your financial acumen and ability to manage resources effectively.

• Highlight your experience in creating sales forecasts and managing budgets
• Discuss how these experiences contributed to the short-term and long-term growth of your previous companies
• If you’re new to this, discuss relevant coursework or theoretical knowledge, and assure them of your capability to apply it practically

Example answer: “In my previous role as a Sales Manager, I was responsible for creating sales forecasts and managing budgets for our team. For short-term growth, I would analyze historical sales data, market trends, and our current pipeline to project realistic quarterly and annual sales targets. Based on these forecasts, I would allocate resources and set budgets for marketing, staffing, and operational expenses accordingly. For long-term growth, I took a more strategic approach, analyzing industry trends, competitor activities, and potential market expansions. This allowed me to create multi-year sales projections and budget accordingly for investments in new product development, market research, and talent acquisition. By consistently meeting or exceeding our sales targets and managing budgets effectively, we were able to achieve sustainable growth year over year.”

5. Can you provide an example of a successful negotiation you’ve conducted, and what techniques you utilized to reach a mutually beneficial outcome?

Negotiation skills are invaluable in a dynamic environment like WeWork, where collaboration and finding win-win solutions are essential.

• Share a specific example of a successful negotiation you’ve conducted
• Highlight the techniques you used, such as active listening, presenting data-driven arguments, or finding common ground
• Emphasize the importance of achieving a mutually beneficial outcome

Example answer: “In a previous venture, we were developing an innovative software solution for the retail industry. However, halfway through our development cycle, a major competitor launched a similar product which significantly disrupted our original plan. We had to quickly reassess our strategy and pivot from being first-to-market to differentiating ourselves on quality and customer service. I led my team in re-evaluating our value proposition and identifying key areas where we could outperform our competitor. This included enhancing certain features, investing more in user-experience design, and building robust after-sales support. To communicate this shift internally, I organized a series of town-hall meetings to explain the new market conditions, why we needed to change our approach, and how each department would be impacted. I also encouraged open dialogue to address any concerns or suggestions from the team. By ensuring everyone understood the reasons behind the pivot and their role in it, we successfully navigated this challenging period and emerged with a stronger product and team unity.”

6. How do you stay up-to-date with emerging trends and technologies relevant to your industry?

In a fast-paced, innovative environment like WeWork, staying current with industry trends and technologies is crucial. Your answer should demonstrate your proactive approach to continuous learning and professional development.

• Mention specific sources you follow, such as industry publications, blogs, podcasts, or online courses
• Highlight your participation in webinars, conferences, or workshops to enhance your knowledge
• Emphasize your eagerness to adapt and learn about new trends that could benefit WeWork and its members

Example answer: “I make it a priority to stay current with the latest trends and technologies in the co-working and real estate industry. I regularly read relevant publications, blogs, and newsletters such as TechCrunch, The Real Deal, and CoStar News. In addition, I follow thought leaders on social media platforms like LinkedIn and Twitter where they often share insights and discussions about emerging trends. Moreover, I attend webinars, online courses, and industry conferences whenever possible. These events not only provide valuable information but also offer networking opportunities that can lead to more in-depth conversations about these topics. Lastly, I believe in continuous learning and have found MOOCs (Massive Open Online Courses) particularly helpful for deep-diving into specific areas of interest. For instance, I recently completed a course on PropTech which gave me a comprehensive understanding of how technology is disrupting traditional real estate practices.”

These are just a few examples of the types of questions you may encounter during your WeWork interview. Remember, the key is to demonstrate your alignment with the company’s values, your ability to thrive in a collaborative environment, and your commitment to delivering exceptional experiences for WeWork’s members.

Additional Tips for Acing Your WeWork Interview

Aside from preparing for specific questions, here are some additional tips to help you make a lasting impression during your WeWork interview:

• Research the Company Thoroughly: Gain a deep understanding of WeWork’s history, mission, and current initiatives. This will help you provide more relevant and informed responses during the interview.
• Prepare Your Own Questions: Come prepared with insightful questions about the role, the team, and the company’s future plans. This shows your genuine interest and intellectual curiosity.
• Highlight Your Soft Skills: WeWork values collaboration, communication, and problem-solving abilities. Be ready to showcase examples that demonstrate these soft skills.
• Showcase Your Passion: WeWork is a company that values passion and enthusiasm. Express your excitement about the opportunity and your alignment with the company’s mission.
• Follow Up After the Interview: Send a thoughtful thank-you note to your interviewers, reiterating your interest in the role and highlighting any additional relevant points.

By combining thorough preparation, a deep understanding of WeWork’s culture, and a genuine passion for the company’s mission, you’ll be well on your way to acing your WeWork interview.

Good luck, and may the collaborative spirit of WeWork be with you!