Cart Pusher Interview Questions
How to Answer Walmart Interview Questions
While Walmart brings on new associates essentially every day, that doesn’t mean the competition for the jobs isn’t fierce. As Walmart CEO Doug McMillon said, “Our people make the difference,” so it shouldn’t be a surprise that the retail giant strives to find the best candidate for every role.
What does that mean for you? To put it simply, it means you shouldn’t assume you can just walk in and snag a Walmart job. If you don’t shine when you answer Walmart interview questions, you’re going to wash out.
Now, that doesn’t mean you should panic. How can you make sure you keep your cool? With a little interview basic training, that’s how.
What’s your first step? Research. You need to gobble up information like newly-minted soldiers scarf down their favorite meals after living off chow hall food for months. Devour details from the job description and consume information from Walmart’s website and social media pages with a ravenous passion.
To put it simply, research lets you anticipate what you’ll face. Walmart interview questions vary depending on the exact job, so you need to review the job description to find out what’s important for the precise role. For example, if you keep seeing the same skills and qualities listed over and over again, you can bet that the hiring manager thinks those are important. Knowing what you bring to the table in those areas is critical because you’re going to be asked about them.
But you don’t want to stop there. Walmart’s mission and values statements, social media posts, and recent innovations all give you hints about the company’s priorities. Customer service is something Walmart prides itself on, so you need to be able to highlight your abilities to make customers happy. Being able to deal with demanding customers is also a must, so work in details that demonstrate your ability to stay calm under pressure, think critically, and maintain the utmost patience in the face of a nightmare shopper.
So, now you know how to figure out what you should talk about, and that’s a great start. But what about how to create a great answer? Don’t worry; we’ve got your back.
Traditional interview questions are fairly straightforward. For example, if you are trying to land a Walmart cashier job, there’s a good chance the hiring manager will ask if you’ve used a cash register or point-of-sale system before or to describe your cashiering and money-handling experience. All you need to do is specify the systems you’ve used and when you’ve used them. Simple, right?
Usually, interviews only get tricky when behavioral interview questions enter the mix. Here, you have to dig deeper to craft a compelling response. Typically, you want to combine the STAR method and the Tailoring Method.
The first lets you structure your response in the most engaging way possible. With the second, you focus on details that are highly relevant to Walmart and the hiring manager, allowing you to draw down on your target and nail the bullseye.
Walmart uses a slightly different interview approach when compared to other retailers. The retailer doesn’t conduct in-person interviews in most cases. Instead, it uses the virtual meet and greet.
In the most basic sense, a Walmart virtual meet and greet is a phone or video interview. You’ll connect with a hiring manager to discuss your qualifications and determine if you’re a fit for the role.
Generally speaking, preparing for a Walmart virtual meet and greet is the same as getting ready for a regular in-person meeting. You’ll practice answers to common Walmart interview questions to make sure you come across as an exceptional candidate.
However, you’ll also want to take a few extra steps to make sure your tech is ready for the meeting. Precisely what you need to do depends on whether it’s a phone call or video call. With phone calls, charging your phone, choosing a spot with a good signal, and making sure the area is quiet and distraction-free is often enough.
For video, having a reliable internet connection and a good-quality camera and microphone is essential. Similarly, checking your lighting, choosing a private location without extraneous noise, and ensuring your background isn’t distracting is a must.
Otherwise, as long as you handle that, your virtual meet and greet should go forward without a hitch. Plus, it may lead to a job offer.
Now that you understand what interview basic training involves, it’s time to dig into the specifics. By looking at example Walmart interview questions and answers, you can make sure your responses are on target.
If you are ready to put all of those tips to work, here’s a look at the top three Walmart interview questions you may face and how to tackle them.
This question is designed to get an idea of your general mindset about customer service. Technically, there isn’t a right or wrong answer. However, you’re better off if you show enthusiasm for doing what it takes to ensure customer satisfaction in your reply.
EXAMPLE ANSWER:
Cart Attendant Interview process at WalmartOverall experience
On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 7.PoorExcellent
On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 3.EasyDifficultInterview process lengthAbout a day or two44%About a week32%About two weeks16%About a month5%More than one month3%Most reported stepsOn-site interview62%Background check50%Group interview25%Phone call/screening23%Drug test19%Least reported stepsWritten test8%Take-home/sample work4%They have no interview2%
What candidates say about the interview process at Walmart
FAQ
Is it hard to be a cart pusher at Walmart?
What do you do as a cart pusher at Walmart?
What interview questions do they ask at Walmart?
- Tell me about yourself? …
- What can you tell us about Walmart? …
- Why do you want to work for Walmart? …
- What hours can you work? …
- Where do you see yourself in 5 years? …
- How would you define with excellent customer service? …
- How would you deal with an upset customer?
How do I pass a Walmart interview?
- Know the role. Understand the role you’ll be interviewing for. …
- Do your research. …
- Visit a store. …
- Understand the interview structure. …
- Prepare questions. …
- Dress for success.
