Are you pursuing a career in healthcare with Trusted Health? If you have an interview coming up, this comprehensive guide will walk you through what to expect from the interview formats to the most common questions asked. Read on for insider tips to help you prepare and ace your Trusted Health interview!
Overview of Trusted Health
Founded in 2014, Trusted Health is a travel nursing agency based in San Francisco, CA. They partner with healthcare facilities across the U.S. to staff travel nurses, allied health professionals, and advanced practitioners. With their personalized approach, innovative app, and exceptional 24/7 support, Trusted has become one of the fastest growing companies in the healthcare staffing space.
But to continue scaling, Trusted needs to hire the best talent That’s why their selective interview process aims to thoroughly assess candidates to ensure they have the skills, experience, and cultural fit to drive the company forward.
Trusted Health Interview Formats
Trusted Health interviews typically follow two main formats:
Initial Phone Screen
For the first round, expect a 30 minute introductory phone call with a recruiter or hiring manager. They’ll review your resume and ask questions about your background and experience to determine basic qualifications and fit.
In-Person Interview
If you pass the phone screen, the next step is an in-person interview at Trusted’s San Francisco headquarters. This will be a full day of 4-6 back-to-back interviews, each focused on assessing different competencies for the role. In-person interviews are demanding, so come prepared!
The entire process usually lasts 2-3 weeks from initial phone screen to offer. Now let’s look at the types of questions asked at each stage.
Common Trusted Health Interview Questions
Trusted Health interviews blend traditional, behavioral, situational, and technical questions to gain a holistic view of candidates. Here’s what to expect:
Initial Phone Screen Questions
The introductory phone call will focus mainly on high-level background questions:
- Walk me through your resume and relevant experience.
- Why are you interested in this role and Trusted Health?
- What are you looking for in your next career opportunity?
- What are your salary expectations?
- What questions do you have about the role or company?
Be ready to concisely summarize your background, share your motivations for pursuing this opportunity, and demonstrate your interest in Trusted Health.
In-Person Interview Questions
In-person interviews will get more in-depth with a combination of technical, behavioral, situational, and cultural fit questions.
Technical Questions
-
Nursing candidates: expect clinical questions testing your knowledge and critical thinking skills. Brush up on pathophysiology, pharmacology, assessment, interventions, etc.
-
Tech candidates: review data structures, algorithms, programming languages, frameworks, and architecture patterns. Know your CS fundamentals.
-
Be ready to talk through projects on your resume and solve role-relevant problems.
Behavioral Questions
-
Tell me about a time you went above and beyond for a patient. What was the outcome?
-
Describe a challenging situation you faced and how you handled it.
-
When have you adapted your communication style for different audiences?
-
Share an example of how you collaborated successfully on a team project.
Use the STAR method (Situation, Task, Action, Result) to craft compelling stories highlighting your top skills.
Situational Questions
-
Your patient’s condition is deteriorating rapidly. What do you do?
-
You disagree with your manager’s decision. How do you approach this?
-
You’re overwhelmed with multiple urgent requests. How do you prioritize?
Don’t just say what you would do – walk through your thought process and rationale.
Culture Fit Questions
-
Why do you want to work at Trusted Health?
-
How would you describe your work style?
-
What motivates you?
-
How do you handle ambiguity?
-
What are you passionate about outside of work?
Align your values and personality with Trusted’s innovative, patient-focused, collaborative culture.
Questions to Ask Your Interviewer
The interview goes both ways! Prepare thoughtful questions that show your engagement:
-
How would you describe Trusted’s culture?
-
What traits do the most successful employees at Trusted share?
-
What are the biggest challenges facing the company right now?
-
How is performance evaluated and feedback given?
-
What opportunities are there for professional development and growth?
How to Prepare for Trusted Health Interviews
To maximize your chances of landing the job, keep these preparation tips in mind:
-
Practice out loud – It’s not enough to think through answers silently – you need to practice responding verbally.
-
Review your resume – Be ready to elaborate on every experience, project, and achievement. Know your background cold.
-
Conduct research – Go beyond the careers page to really understand Trusted’s mission, values, culture, and competitive landscape.
-
Prepare questions – Draft a list of thoughtful, engaging questions that show your interest in the company and role.
-
Sharpen your storytelling skills – Craft compelling STAR stories using vivid details and examples. Quantify your results when possible.
-
Brush up on technical skills – Refresh yourself on the key technical knowledge required for the role through review, mock interviews, and practice problems.
-
Get a good night’s rest – In-person interview loops are long days, so be sure to arrive well-rested and focused.
Insights from Glassdoor on the Trusted Health Interview Experience
To complement the inside tips above, we looked at Glassdoor reviews from current and former Trusted Health employees describing their interview experiences:
-
The process is well-organized and moves quickly – candidates appreciate the streamlined experience.
-
Interviewers aim to get a 360 degree sense of candidates’ technical abilities, work style, problem-solving skills, and culture fit.
-
The range of interviewers and variety of questions asked allow candidates to showcase different strengths.
-
Expect a balance of traditional, behavioral, and situational questions testing both hard and soft skills.
-
The interviews are described as challenging but fair with every candidate getting an equal shot to make their case.
-
Interviewers are intelligent and engaged. The conversations feel more like discussions than interrogations.
-
Candidates walk away feeling like they get a genuine window into Trusted’s mission-driven, team-oriented culture.
We hope these insider tips help you identify the types of Trusted Health interview questions to expect, hone your responses, and show up ready to shine. Best of luck with your upcoming interviews – you’ve got this!
During Your Nursing Interview
Make eye contact with each interviewer and firmly shake their hand. This will show that you are confident as a professional who is about to give a great interview, which I know you will! If given the opportunity, share your enthusiasm to be there and your appreciation of each interviewerâs time.
Take a deep breath. It may sound crazy, but if you’re like me, your hands and mouth will be dry, even if you felt good about going in. It’s okay! They expect it, and they know you’re human (because someone who isn’t nervous doesn’t have feelings, right?) Demonstrate how you can overcome those nerves for success. Breathe, sip water, listen carefully to each question, and take any time you need to consider your answer.
Try to listen to the question without pondering your answer at the same time. Hear what is being said, repeat the question(s) out loud to make sure you understand, and then take a moment to think.
You might know what to say right away because you’ve practiced, but a question could catch you off guard. It’s not weird to say, “That’s a good question. Let me think about it for a moment,” and then wait 10 seconds to come up with an answer. In fact, itâs far better than fumbling through a mediocre or directionless answer to a question.
As you leave, give each interviewee a handshake and ask for a business card if you don’t already have their email address. This is important when you write your thank-you notes! If you forget, don’t worry—just email the hospital contact person and ask for the emails. It will be important to remember names, so you might want to write them down as soon as you leave the interview site. â.
Before Your Nursing Interview
Make sure you have your interview attire picked out. A lot of sources in the nursing field say that both men and women should wear a suit with a jacket and close-toed dress shoes. Flats are better than heels for comfort, stability, and practicality, but low heels are also great. Different people may have different ideas about what is appropriate, so necklines (or the number of buttons left open) and skirt lengths should be kept simple.
It’s appropriate and classy to think about wearing a tie and/or little jewelry (especially not on your face), covering up tattoos, putting on little to no makeup, and cleaning your nails and nail beds. These elements are not make-or-break but may serve as distractors from your words and expressions. Wear your hair in a way that doesn’t make you want to fidget and doesn’t get in the way by falling into your face.
Begin preparing in advance. If you can, start getting ready for the interview at least one to two weeks before it happens. This will give you time to practice and get used to different types of questions and possible answers. In order for your answers to not sound canned, it will be helpful to prepare more loosely. Know generally what you would like to say (and what you donât want to let slip).
It can help to practice a script, but if you try to remember every sentence, you might forget what you were going to say when the nerves set in, and we all know they do. Also, don’t forget to clean up your resume before you apply and go to your first interview!
Research the institution and unit as you prepare for your interview. Know specifics about why you want to work there and what you will contribute as an employee there. You should show that you are interested and knowledgeable in the job during the interview, not just applying for any job with anyone who will interview you. When you do your research ahead of time, it shows that you have given this some thought and have taken the time to talk to the right people (or Google the right resources) to find answers.
My plan was to get in touch with and talk to former students from my university about their hospitals and units. I would then ask for the contact information of managers or other staff members who could answer my questions and give me a more complete picture. Â.
Think about five qualities you want to show about yourself as an employee and as a person. Then, spend some time thinking about how you can show these qualities through your words and body language. What makes you proud to be yourself? These are the traits you want the interviewer to remember about you after you leave. â.
Consider approximately 10 examples or situations in which you demonstrated:
- Collaborative practice
- Critical thinking
- Teachability and adaptability (especially if you made a mistake and learned from it or had a big learning curve)
- Family centered care or patient advocacy
- Put a patient’s religious or cultural beliefs ahead of provider advice or practice that is based on evidence
- Dealing with varying personalities
- Conflict resolution (with patients/clients and coworkers)
- Setting priorities for tasks (especially when you were busy or under a lot of stress)
- Research involvement or data analysis â
Think about how you would discuss (in 3-5 sentences) your:
- Strengths (with examples of how you demonstrate these)
- Weaknesses (indicate how you are getting better in these areas)
- Professional goals
- Dream Job
- Desire to work at the particular hospital
- Interest in the particular unit
- Experience with a particular patient population
- Stress management (with an example of how you practice this)
- Hobbies (aka, who are you beyond your career in nursing?)
- Five-year plan â
ASOAR stands for “Situation, Obstacles, Actions, Results.” STAR stands for “Situation, Task, Action, Result.” Use these acronyms to organize your answers, and try to keep them to two to four minutes each. Additionally, think of how to frame your answers in the most positive light possible. If you messed up, didn’t agree with someone, or had a bad experience, don’t go into too much detail about the bad. Instead, set the scene quickly to get to the lesson you learned and how the experience made you stronger in a good way.
Practice delivering your answers and modifying them to respond to a variety of questions. â
Stage mock interviews with friends, friends of friends, or family. Mock interviews with strangers can be helpful sometimes. You can do these at your college’s career center or with a friend’s help.
Before the interview, think of a few questions you would like to ask the interviewer based on what you learned from your research and what you need to know in order to accept the job.
Set aside time on your calendar after the interview to think about what you might want to clarify or expand on in your thank-you notes. It’s helpful for me to find a cute coffee shop close to where I’m interviewing and write down notes in one. Just be sure to do this right away.
Lay out what you will wear the night before your interview and head to bed early.
Get there early! At least 20 min. ahead of time to allow for traffic and to use the bathroom/drink water/calm your nerves beforehand. You might want to drive the route the day before your big drive to get a feel for the traffic and practice the directions. I, personally, always get lost on my first time driving somewhere, so I try to get that out of the way before I get too nervous. â.
If youâre still in doubt, here are some moreinterview tips and tricks for you. â
How to Ace Your Nursing Interview
FAQ
How do I prepare for a health interview?
What questions are asked in a patient safety interview?