Paying your monthly electric, water, and sewer bills to the City of Salem on time is important to avoid late fees and potential service interruptions The City offers several ways to pay your utility bill, including online, by phone, mail or in person In this comprehensive guide, we’ll explain the quickest and easiest way to pay your Salem utility bill online.
Overview of Salem, VA Utility Billing
The City of Salem provides electricity, water, and sewer services to residents and businesses located within the Salem city limits. Customers receive a monthly utility bill that includes charges for any or all of these services based on usage. Bills are mailed out around the 10th of each month and due by the 1st of the following month.
The City offers several payment options
- Online through the payment portal
- By phone
- By mail
- In person at City Hall
Paying online is the most convenient way to ensure on-time payment before the due date
Step 1: Set Up an Online Account
To pay your Salem utility bill online, you’ll first need to set up an online account through the billing portal. Here’s how:
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Go to www.salemva.gov and select “Online Access” under Utility Billing.
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Choose “New users click here” to set up your account.
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Enter your 10-digit account number, email address, and create a password.
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Check your email for a verification link to complete setup.
Once your account is created, you can log in anytime to view and pay your bill.
Step 2: Log In and Navigate to Payment Screen
To pay your bill through the online portal:
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Go to www.salemva.gov and select “Online Access”.
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Enter your email and password to log in.
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From the menu, choose “Payments” then select “Make Payment”.
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Choose the account you want to pay if you have multiple accounts.
Step 3: Enter Payment Info and Submit
On the payment screen:
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Enter the payment amount (your current balance or another amount).
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Select a payment method – credit/debit card or e-check.
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Enter your payment details and submit.
The payment will process instantly. You’ll receive a confirmation email with the transaction details. Payments before the due date avoid late penalties.
And that’s it! Paying online is secure, fast, and helps avoid those late fees.
Other Ways to Pay Your Salem Utility Bill
If you prefer not to pay online, the City offers other payment methods:
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By phone: Call 540-375-3026 to pay via credit/debit card
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By mail: Send check or money order to PO Box 869, Salem, VA 24153
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In person: Visit the utility billing office at City Hall with payment
Paying through the online portal is typically the most convenient option to ensure on-time payments.
Avoid Late Fees with Prompt Payment
The City of Salem charges late fees on overdue utility accounts. To avoid a 10% penalty, bills must be paid by the due date on the 1st of each month.
Setting payment reminders and paying online helps prevent late payments. If you do happen to pay late, contact the utility billing office right away to request a one-time waiver of the late fee, especially if it’s your first offense. Keeping your account current is important.
Enroll in AutoPay for Easier Payment
For even more convenience, Salem utility customers can enroll in auto-pay through the online portal. This automatically pays your utility bill from your chosen payment method each month on the due date.
With auto-pay, you never have to worry about missing a payment or incurring late fees again. You can modify or cancel auto-pay at any time through your online account.
Monitor Energy and Water Usage
Through the online portal, customers can view consumption history and compare usage month-to-month. This allows you to monitor your electric, water, and sewer usage and make changes to reduce it if needed.
Being aware of your usage patterns helps avoid unexpectedly high bills in any given month. You have access to all this information with your online account.
Summary
Paying your Salem utility bill online is the quickest, easiest way to ensure on-time payment each month. Sign up for an online account to view your bill, monitor usage, make one-time payments or set up auto-pay. Paying by the due date helps avoid late penalties so you can maximize savings on your Salem electric, water, and sewer services.
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FAQ
What is the phone number for Salem utilities?
If you are unable to access your account, call 375-9700 or email utilitybilling@salemva. gov for assistance. Supported browsers: Google Chrome, Firefox, Edge and Safari.
What is the average electric bill in Salem VA?
The average residential electric bill in Salem city, VA is $123. 62 per month. Salem city, VA is the 2nd most expensive county in Virginia for electricity. To save on your monthly electricity bill consider switching electricity providers.
How do I pay my utility bill in Salem?
Utility Bills Visit the payment portal to view bills, consumption information, account history, or to make a payment. Retiree Health Insurance To enroll in electronic billing, view account information, or make a payment. Miscellaneous Billing by the City of Salem To sign up for electronic billing, see your account information, or pay your bill, click here.
How do I pay my utility bill?
How can I pay my utility bill? You can pay it online, by mail, in person at City Hall with Utility Collections, or in our overnight drop box on College Alley behind City Hall. 1.
How do I pay a Salem Circuit Court fine online?
Through the Virginia Judiciary Online Payment System, people in Salem can pay their fines, fees, restitution, and court costs online. Business Tax Payment Online payments Business Tax with the Commissioner of the Revenue. Traffic Tickets.
How do I pay for a permit in Salem?
Miscellaneous Billing by the City of Salem To sign up for electronic billing, see your account information, or pay your bill, click here. Permits Visit the Online Permitting Services portal to pay for permits and schedule inspections.
Does Salem have electricity?
The City of Salem owns and operates its own electricity distribution system. The Electric Department was established in 1892. It purchases energy wholesale from American Electric Power (AEP).
How do I pay child support in Salem Virginia?
Visit the Virginia Department of Social Services website for details on child support payments. Real estate and personal property bills: The City of Salem Treasurer’s Office offers a service that lets people pay their real estate and personal property bills online. Salem Circuit Court.
