Living in Richmond County North Carolina? Paying your water bill to the county has never been simpler thanks to convenient online payment options. Read on to learn the easy process for viewing your Richmond County water bill and making payments digitally.
Online Account Registration
To get started with Richmond County’s online bill pay system
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Go to the county’s website at richmondnc.com
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Click on “Online Payments” under the Services menu
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Select the link for paying your Water bill
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Choose “New Users Register Here”
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Enter your account number, email, phone number and create a password
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Agree to the terms and submit the form
After registering, you can immediately log into your online account to view and pay water bills.
Accessing Your Online Account
To log in and manage your Richmond County water account online:
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Visit richmondnc.com and click “Online Payments”
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Select the Water bill pay link again
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Enter your email and password and click “Login”
Your account dashboard will display with your current water usage and billing details, payment history, profile settings and more.
Viewing Your Water Bill
To see your latest Richmond County water bill:
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Login to your online account
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Locate the “My Usage” section
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Select the account you want to examine
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Click “View Bill” for the detailed statement
Review the full breakdown of water usage, meter readings, tiered rates, fees and total balance due. Understanding this info helps monitor consumption.
Making a One-Time Payment
Richmond County offers a few ways to pay your water bill online:
One-Time Payment
For a single bill payment:
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Under “My Billing”, click “Make Payment”
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Enter the payment amount for your water account
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Select payment method – credit/debit card or e-check
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Enter your payment details and submit
You’ll receive a confirmation email after the payment processes successfully.
Recurring Payments
To set up automatic payments:
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Choose “Recurring Payments” from the menu
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Select your start date, frequency and payment amount
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Enter your payment method details
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Click “Submit” to activate recurring payments
Your bill will now be paid automatically each billing cycle.
Payment Methods Accepted
Options for paying your Richmond County water bill online include:
- Credit/Debit Card – Visa, Mastercard, Discover
- E-Check – Use your checking account and routing number
Card payments incur a small convenience fee. E-check payments avoid extra fees.
Benefits of Paying Online
Paying your Richmond County water bill through the online portal provides these advantages:
- Convenience – Pay anytime, 24/7 access
- Efficiency – Fast payments that process instantly
- Control – Set up recurring automatic payments
- Security – Data is encrypted to protect privacy
- Accessibility – Manage account on any device
- Savings – Avoid late fees by paying on time
- Paperless – Reduce waste and clutter
- Notifications – Email reminders sent before due date
Online bill pay makes managing your Richmond County water account quick, easy and secure.
Paying on Mobile Devices
Today’s world is all about convenience and mobility. Paying bills on your smartphone saves time and gives you flexibility.
Richmond County’s online payment system is mobile-optimized with simplified menus and large buttons ideal for small screens. Customers can easily:
- Check account balance
- View current and past bills
- Make one-time payments
- Set up recurring payments
- Update payment methods
- Receive bill reminders
With mobile access, you can even pay your water bill in line at the store or during your morning bus commute. Mobile bill pay fits into your busy on-the-go lifestyle.
Account Alerts and Notifications
Richmond County allows you to opt into email or text notifications so you never miss updates on your water account:
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Click your profile picture and choose “Notifications”
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Select your preferred contact method
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Set notification frequency and types
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Save your settings
Handy alerts include:
- Bill ready notification
- Payment received confirmation
- Due date reminders
- Past due notices
- Water outage updates
Stay on top of your water usage, billing cycles and due dates with automated notifications right on your smartphone or inbox.
Going Paperless
Save trees and clutter by enrolling in paperless billing:
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Login to your Richmond County online account
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Under your profile, select “Bill Delivery”
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Choose “Paperless billing”
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Click “Confirm” to switch to e-bills
View and pay bills digitally rather than receiving mailed paper statements. Paperless billing decreases waste and ensures on-time delivery of your bill each month.
Getting Account Assistance
If any questions come up about your Richmond County water account, customers have a few options for help:
- Phone – Call 910-997-8200 Monday through Friday 8am to 5pm
- Email – Email [email protected] for support
- Chat – Talk to an agent through the online chat box
- FAQs – View billing and payment explanations
The county’s water department staff can assist with bill clarification, tak payment, start/stop service, discuss rates, resolve issues and more. Reach out with any account needs.
Avoid Late Fees
With Richmond County, water bills are due each month on the 10th. Payments received after the due date incur a late penalty. Avoid fees and account disruptions by paying on time.
Online bill pay provides the most reliable method to never miss a due date. Setup text/email reminders as well for extra assurance. Keeping your account current also helps quality for payment plan options if financial troubles arise.
Paying your Richmond County water bill is now seamless with electronic account tools providing convenience, control and efficiency. Manage your county water account from anywhere through online or mobile access.
Frequently Asked Questions
What is the monthly due date for Richmond County water bills?
Bills are due on the 10th of each month. Pay by the 10th to avoid late fees.
What are my water bill payment options?
You can pay online, by phone, by mail or in person. Online and phone pay avoid in-person waits.
Is there a service fee for paying by debit/credit card?
Yes, a small convenience fee applies to card payments to cover processing costs.
How long does an online payment take to process?
Online payments typically process instantly allowing you to avoid late fees.
Can I receive a paperless e-bill instead?
Yes! Go paperless by switching your account to email bill delivery to save paper.
What if I’m moving – can I stop/start service online?
Yes, you can complete quick start and stop service requests through your online account portal.
Paying your water bill in Richmond County is easy and stress-free with the online tools providing instant payments, reminders, account access and more!
