Simplifying Your Medical Bill Payments with Reading Hospital

Paying medical bills can be confusing and stressful. With different charges from various departments and providers, multiple bills coming in at different times, and unclear insurance explanations, it’s easy to feel overwhelmed. Reading Hospital aims to simplify the billing and payment process so you can focus on your health.

Understanding Your Reading Hospital Bill

When you receive care at Reading Hospital, you’ll likely get separate bills from different departments involved in your care. This includes:

• Hospital facility fees – Covers costs for room stays, medical supplies, nursing care, etc.

• Physician fees – For doctors who provided treatment. This is separate from facility fees.

• Lab and testing fees – For processed lab work and diagnostic tests.

• Pharmacy fees – If you received prescription medications.

• Rehab fees – For services like physical or occupational therapy

Each bill contains date(s) of service, specific charges, and amount owed based on your insurance coverage. It can be tricky figuring out what each charge is for. Don’t hesitate to call Reading Hospital’s billing department with any questions.

Payment Options with Reading Hospital

Reading Hospital offers several convenient payment options:

• Online bill pay – View and pay bills through the MyTowerHealth patient portal You can also update demographic and insurance information

• Pay by phone – Call the billing department at 484-628-5683 or toll-free at 866-333-5820. Have your account number ready.

• Pay by mail – Mail checks or money orders to PO Box 825602, Philadelphia, PA 19182-5602. Include your account number on the check.

• In-person – Pay with cash, check, or credit card at registration before appointments. You can also arrange partial payments or payment plans.

• Payment plans – Having trouble covering large bills? Request an interest-free monthly payment plan.

Financial Assistance with Reading Hospital

If medical bills are causing financial hardship, Reading Hospital has resources to help, including:

• Financial assistance – Uninsured or underinsured patients may qualify for reduced or waived bills based on income and assets.

• Charity care – Full charity care available based on financial need. Covers 100% of eligible medical costs.

• Payment plans – Manage costs through smaller monthly payments over 6-12 months.

• Self-pay discounts – Uninsured patients may receive up to 45% discount when paying promptly.

Don’t avoid necessary care due to lack of insurance or high deductibles. Reading Hospital aims to provide treatment regardless of your ability to pay.

Billing Questions Answered

We know medical bills raise lots of questions. Here are some common ones:

What if I’m billed for more than my usual copay?

• Your copay only covers a portion of the costs. You may owe additional amounts for deductibles or non-covered services.

Why am I still getting bills after paying my deductible?

• Some plans have separate deductibles for different services. You may owe multiple deductibles.

What if I already paid this bill?

• Contact the billing department immediately. Provide documentation of prior payment and the department will investigate.

Why does my bill keep changing?

• Bills can change after insurance processes claims. Notify the billing team of any discrepancies.

When do bills need to be paid?

• Payment is due upon receipt of the initial bill. Accounts become delinquent after 30 days without payment.

Managing Medical Costs at Reading Hospital

Reading Hospital aims to provide excellent care while keeping costs manageable. Here are some tips:

• Understand your health insurance coverage and costs before receiving care. This helps avoid surprises.

• Ask about cheaper alternatives for tests and medications when possible. Generic drugs usually cost less.

• Request an itemized bill and clarify any vague charges. Errors can occur when billing.

• Set up payment plans to divide costs into smaller monthly payments interest-free.

• Apply for financial assistance if eligible. Charity care and discounts provide vital help.

• Meet with a financial counselor for guidance on managing expenses.

With the right billing knowledge and payment options, you can receive the vital care you need without undue financial stress. Reading Hospital’s compassionate billing team is here to simplify the process and answer all your medical billing questions.