How to Pay Your Project Fi Phone Bill: A Step-by-Step Guide

Paying your monthly phone bill is an essential part of being a Project Fi customer. While Project Fi aims to provide affordable cell phone service, you still need to pay your bill on time each month to keep your account active.

In this article, I’ll walk you through everything you need to know about paying your Project Fi phone bill. We’ll cover:

• How the Project Fi billing cycle works
• When your monthly statement becomes available
• How your bill gets paid automatically
• How to pay your bill manually
• How to update your payment information
• What to do if you have an outstanding balance

Understanding Your Project Fi Billing Cycle

With Project Fi, your monthly billing cycle is determined by the day you activated your phone service. Here’s how it works:

• Your billing cycle starts on the day you activate your Project Fi service + 2 days.

• For example, if you activated on June 4th, your billing cycle would run from June 4th through July 6th

• The billing cycle resets to the 2nd of the month if your activation date was on the 28th, 29th, 30th or 31st.

• So if you activated on June 29th, your billing cycle would be June 29th through July 2nd

• You’ll receive your monthly statement via email 2 days after your billing cycle ends

• The statement is also available right away in the Project Fi app and website, marked as “Preview” until the email goes out.

Understanding your personal billing cycle dates is key to knowing when your bill will be available each month.

Automatic Payment of Your Bill

Project Fi bills are set up for automatic payment – this means you don’t have to manually pay each month. Here’s how it works:

• Your total monthly charges are automatically charged to your primary credit or debit card on file.

• The charge happens 10 days after your billing statement becomes available.

• For example, if your cycle ends on the 6th, your statement is available on the 8th and payment will process on the 18th.

Automatic payment ensures you never miss a payment and your service stays active. Just make sure your payment info is up to date.

How to Pay Your Bill Manually

While autopay is required, you can still make manual payments on your Project Fi account if needed. Here are the steps:

1. Go to payments.google.com and sign into your Google account.

2. Click on “Subscriptions & Services”.

3. Find your Project Fi line and click “Manage”.

4. Choose the option to “Pay Early”.

5. Enter the amount you want to pay and complete the transaction.

Making early payments can help if you want to prepay your phone bill or need to pay down an outstanding balance.

Updating Your Project Fi Payment Information

Since autopay is required, it’s important to keep your payment info current in your Project Fi account. Here’s how to update it:

1. Open the Project Fi app.

2. Tap on “Account”.

3. Choose “Payment”.

4. Select your current credit/debit card.

5. Tap “Replace this card” and enter your new details.

You can update your payment info at any time. Always update it before your current card expires to avoid service interruptions.

What to Do if You Have an Outstanding Balance

If you don’t pay your Project Fi bill in full by the due date, an outstanding balance will accrue on your account. Here are some tips for dealing with it:

• Review your statement details – are there charges you want to dispute? Contact Project Fi Support.

• Make a manual payment through your Project Fi account page to pay down the balance.

• Set up a payment plan – Project Fi offers flexible payment plans for large balances.

• Update your autopay method to prevent future outstanding balances.

• Consider switching to a lower cost Project Fi plan if your current plan bills are unaffordable.

Letting a balance go unpaid can lead to service interruptions, so take action quickly if you have an outstanding bill.

Key Takeaways on Paying Your Project Fi Bill

• Project Fi billing cycles reset either on your activation date + 2 days or the 2nd of the month.

• Statements are available online 2 days after your cycle ends.

• Your bill is automatically paid 10 days after the statement is issued.

• You can pay manually early through your Google Payments account.

• Keep your autopay payment info updated at all times in the Project Fi app.

• Contact Support if you accrue an outstanding balance and need help.

Paying your Project Fi wireless bill doesn’t have to be a hassle if you understand the billing and payment flow. Set payment reminders each month and check your statement for accuracy. Reach out to the Project Fi Support team if you ever have any questions or issues with your bill. They are available 24/7 to help Project Fi customers.