How to Pay Your Inova Medical Bill Online

Handling medical bills can be confusing and stressful. As one of the largest health systems in the Washington, D.C. metro area, Inova serves over 2 million patients annually across its five hospitals and many outpatient care centers. If you or a loved one has received care from Inova, you likely have a medical bill to pay. Thankfully, Inova offers an easy online bill pay system through its MyChart patient portal. Read on to learn how to pay your Inova medical bill completely online.

Overview of Paying Inova Bills Through MyChart

Inova has transitioned to paperless billing for all hospital and medical services This means you will not receive printed bills in the mail Instead, Inova provides online billing statements through its MyChart patient portal.

With MyChart you can view your outstanding account balance current billing statements, and payment history all in one convenient place. MyChart also allows you to pay your Inova bills entirely online through the portal using a credit card, bank account, or Health Savings Account (HSA) card.

Below is an overview of how to pay your Inova bill through the MyChart online bill pay system:

• Sign Up for a MyChart Account: You need a MyChart account to access billing statements and pay online. If you already have a MyChart login, you can skip this step.

• Review Billing Statements: Log in to MyChart to view your account balance details and download PDFs of current and past billing statements.

• Pay Your Bill: Choose your preferred payment method and follow the steps to pay part or all of your outstanding balance.

• Set Up Payment Plans: MyChart also allows you to enroll in interest-free payment plans, manage existing plans, and update payment details.

• Get Bill Pay Help: Contact Inova’s customer service team for any questions on billing statements or using MyChart for bill pay.

Now let’s explore these steps for paying your Inova medical bills online in more detail.

Step 1: Sign Up for a MyChart Account

To get started with online bill pay, you first need to have an Inova MyChart account. MyChart is Inova’s free patient portal that gives you 24/7 access to your medical records, appointment details, and billing statements.

If you already have MyChart login credentials, you can skip ahead to viewing and paying your bills. If not, signing up is quick and easy:

• Go to Inova’s MyChart website and click on “Sign Up Now.”

• Provide your personal details like name, date of birth, email address, and mobile number.

• Create a username and password for your account.

• Enter the activation code Inova provided, likely at discharge or your last appointment. If you don’t have a code, you can request one from Inova’s MyChart support team.

Once your account is activated, you will have full access to the MyChart portal, including the ability to pay bills online.

Step 2: Review Billing Statements in MyChart

With your MyChart account set up, you can now view and manage billing statements for all Inova services. Take the following steps to access your bills:

• Log in to your MyChart account at mychart.inova.org.

• From the homepage, select “Billing” from the menu bar.

• On the Billing page, select “View Balance Details” to see your account summary.

• Here you can view total balance, claims details, and payment history.

• To see individual billing statements, click on the “Communications” tab and select a statement to download the PDF.

Review your current balance and recent statements carefully. Make note of which hospital or provider the charges are from, the services rendered, your insurance details, and the amount you owe. Contact Inova billing support if you have any questions.

Step 3: Pay Your Inova Bill Through MyChart

Once you have reviewed your billing details in MyChart, you are ready to make a payment. MyChart offers a quick and easy online payment process. Follow these instructions:

• From the Billing page, click “Pay Now” to start the payment process.

• Select your payment amount – you can pay the full balance, minimum amount due, or a custom partial payment.

• Choose your payment method:

  • Credit or debit card
  • Bank account (checking or savings)
  • HSA/FSA account
  • If you have an existing payment plan, it will automatically charge the linked payment method.

• Enter your payment details and submit.

• You will receive an on-screen payment confirmation and an email receipt after paying.

Payments made before 5 PM EST on business days will typically post to your Inova account the next business day. MyChart also saves your payment methods for convenient future use.

Step 4: Set Up or Manage Payment Plans

If you are unable to pay your full Inova balance at once, you may qualify for an interest-free payment plan. MyChart allows you to easily enroll in extended payment plans or manage existing plans.

To set up a new payment plan:

• From the Billing page, select “Set Up Payment Plan.”

• Choose your preferred payment frequency and terms.

• Provide bank account or card details to automatically charge each scheduled payment.

To manage an existing payment plan:

• From the Billing page, choose “Manage Payment Plan.”

• Review scheduled payment dates and change payment details if needed.

• Make any one-time additional payments toward your balance.

Inova offers payment assistance and options for financial hardship. Contact their billing team if you need help managing large medical bills.

Get Support for MyChart Bill Pay

Don’t hesitate to reach out to Inova’s customer support if you need assistance with any part of the MyChart billing and payment process:

• For general billing questions, call 571-472-5750.

• For payment plan help, call 571-472-5802.

• To request paper bills or opt-out of paperless billing, speak to a representative or update preferences in MyChart settings.

• Visit Inova’s Pay Your Bill page for bill pay FAQs.

• Stop by an Inova hospital registration desk for in-person MyChart support.

Managing medical bills can be overwhelming. But Inova’s online bill pay through MyChart makes it fast and hassle-free. Now you can check balances, make secure payments, set up payment plans, and get billing help all on your own time.