A Guide to Paying Your Arvada Water Bill Quickly and Easily

Having access to clean, reliable drinking water is something most people take for granted. But keeping the taps flowing in homes and businesses across the city takes extensive infrastructure and careful management. The City of Arvada provides water utility services to the community and bills residents monthly for their water use. Read on for a comprehensive guide to paying your Arvada water bill conveniently online, by phone or in person.

About the City of Arvada Water Utility

The City of Arvada operates the public water system serving the residents and businesses located within the municipality in Jefferson and Adams counties. The Arvada water utility:

• Sources high quality drinking water from Denver Basin groundwater and Clear Creek surface water supplies. The water is treated at the Ralston Reservoir Water Treatment Plant before entering distribution.

• Maintains over 300 miles of water lines, multiple pump stations and water storage tanks to deliver water to customers.

• Provides water to approximately 40,000 residential and commercial accounts in Arvada

• Bills customers monthly and reads most meters digitally using an Advanced Metering Infrastructure (AMI) system.

• Is focused on water conservation and stewardship. The utility offers rebates and programs to help customers use water efficiently.

• Provides 24/7 response to emergency water main breaks and leaks

Understanding Your Arvada Water Bill

Water bills in Arvada are issued monthly. The billing period runs from around the 13th of one month to the 13th of the next month. Bills are usually mailed to customers during the last week of the month.

Your water bill will include the following key information:

• Account number

• Service address

• Previous water meter read and current meter read

• Number of units of water used in billing period

• Water rates and charges

• Sewer charges

• Trash fees if subscribed to City trash service

• Any applicable taxes

• Account balance and due date

Review your bill carefully each month to monitor your household or business water usage. Catching spikes early can help detect leaks.

When is My Arvada Water Bill Due?

Arvada water bills are due 21 days after the bill date. So if you receive your bill on February 28th, payment will be due on March 21st.

If the due date falls on a weekend or holiday, payments are extended to the next business day without penalty. Late fees apply if payment is received after the due date.

You can avoid late fees by paying your water bill early or setting up automatic payments to pay on the due date each month.

How to Pay Your Arvada Water Bill

The City of Arvada offers several convenient payment options for customers to pay their water bill:

Pay Online

The fastest and easiest way to pay is through the online customer portal at ArvadaWater.com. You can make secure online payments 24/7 using your checking account or credit/debit card.

To pay online:

1. Go to www.arvadawater.com

2. Click on “Pay My Bill”

3. Enter your account number and click “Log In”

4. Select “Pay Bill” and follow prompts to enter payment info

5. Confirm payment details and submit

You will receive an email receipt confirming your payment. Log in anytime to view your balance and payment history.

Pay by Phone

Call 1-844-846-6829 to pay your water bill over the phone using the automated payment system. You will need to provide your Arvada water account number and card details.

Pay by Mail

Mail a check or money order to:

City of Arvada Water Billing
P.O. Box 867026
Plano, TX 75086-7026

Write your account number clearly on the payment and allow 5 business days for delivery.

Pay In Person

Visit Arvada City Hall at 8101 Ralston Rd to pay your water bill in person Monday to Friday, 8am to 5pm. Accepted payment methods are cash, check, money order or credit/debit card.

Set Up Auto-Pay

For hassle-free payments, enroll in auto-pay through the online portal to have your bill paid automatically on the due date from your bank account or credit card.

Financial Assistance for Arvada Water Bills

If you are having trouble paying your Arvada water bill, contact the utility billing office at 720-898-7604 to explain your situation and ask about possible payment arrangements or financial assistance programs. Options may include:

• Payment plans – Pay past due balance over multiple months

• Hardship program – Discounted rates for qualifying low-income households

• Leak adjustment – One-time bill adjustment due to qualifying water leak

With open communication, the Arvada water billing staff can help customers navigate financial challenges to maintain uninterrupted service.

Access to clean drinking water is vital for health and sanitation. By paying your Arvada water bill promptly each month, you help fund operation and maintenance of this critical infrastructure. Pay online, by phone, mail or in-person. Enroll in autopay for convenience. Contact the billing office if you need assistance managing payments. With responsible use and timely payment, we can all do our part to conserve precious water resources.