NV Energy provides electric and natural gas service to over 24 million customers across Nevada With various payment options, NV Energy aims to make paying your utility bill quick, easy and convenient. This comprehensive guide will walk through the different ways to pay your NV Energy bill.
Overview of NV Energy Bill Payment
NV Energy offers numerous options for residential customers to pay their electric or natural gas bills:
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Online – Pay instantly 24/7 using MyAccount or the NV Energy mobile app
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Phone – Call anytime to use the automated pay-by-phone system.
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Mail – Send a check or money order with your payment stub.
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In person – Visit an authorized payment location like 7-Eleven or CVS Pharmacy.
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AutoPay – Set up recurring automatic payments from your bank account.
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Paperless billing – Receive, view and pay bills electronically.
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Payment assistance – Payment arrangements and financial aid programs are available for qualifying customers.
Below is a step-by-step guide on how to pay your NV Energy bill using these convenient payment options.
Step 1: Sign Up for MyAccount
The fastest way to pay your NV Energy bill is through MyAccount, the online account management and mobile app system.
To create a MyAccount:
- Visit nvenergy.com or download the NV Energy mobile app
- Select “Create MyAccount” and enter your account information
- Create a username, password and security questions
With MyAccount you can:
- Check your balance
- View bill history
- Make one-time or recurring payments
- Enroll in autopay and paperless billing
- Report outages
Online account access makes bill payment easy and efficient.
Step 2: Pay Online Through MyAccount
Once your MyAccount is set up, paying your bill online takes just a few minutes:
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Log into MyAccount on the web or mobile app.
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Select “Pay My Bill” from the menu.
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Choose the account you want to pay.
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Enter the payment amount and process date.
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Select a payment method:
- Bank account
- Credit/debit card
- Digital wallet like Apple Pay
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Submit payment and get instant confirmation.
Online payments via MyAccount are fast and convenient, especially with autopay enabled. You can also pay conveniently via mobile app anywhere, anytime.
Step 3: Pay by Phone
NV Energy offers a pay-by-phone option that’s available 24 hours a day, 7 days a week.
To pay your NV Energy bill by phone:
- Call 1-800-331-3103
- Have your 10-digit account number ready
- Select whether you want to pay by debit/credit card or electronic check
- Follow the automated prompts to enter your payment information
- Receive a confirmation number at the end
Pay-by-phone is quick and easy if you don’t have internet access or prefer talking to an automated system.
Step 4: Pay by Mail
To pay your NV Energy bill by mail:
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Write a check or money order made payable to NV Energy
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Include your payment stub to ensure proper account crediting
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Send to:
NV Energy
P.O. Box 30150
Reno, NV 89520-3150 -
Allow 5-7 business days for mailed payments to process
Though slower than online payments, mailing a check is simple and doesn’t require internet access. Just make sure to mail it 5-7 days before your due date.
Step 5: Pay In Person
NV Energy has partnered with retail stores across Nevada to offer in-person bill payment locations. Popular locations include:
- 7-Eleven
- Albertsons
- CVS Pharmacy
- Smith’s Food & Drug
- Walmart
To find pay in-person locations near you:
- Visit nvenergy.com and search “payment locations”
- Enter your zip code to find nearby options
- Call 1-800-331-3103 for location assistance
In-person payments allow you to pay with cash if needed. Look for the NV Energy logo at checkout.
Step 6: Enroll in AutoPay
For maximum convenience, enroll in AutoPay to authorize automatic monthly payments from your bank account.
To sign up for AutoPay:
- Log into MyAccount
- Select “AutoPay Program” under “My Payment Options”
- Enter your bank account information
- Review and submit the authorization form
Once enrolled, your bill will be paid automatically each month on the due date. Just make sure to have sufficient funds in your bank account.
Step 7: Review Payment Assistance Options
If you’re ever unable to pay your NV Energy bill, call immediately to ask about payment arrangements and financial assistance programs, including:
- Payment extensions
- Short-term payment plans
- Average monthly payment plans
- LIHEA energy assistance grants
- Energy Share charitable funding
Don’t wait until you receive a shutoff notice. Call as soon as possible if you anticipate difficulty paying your bill on time so alternate arrangements can be made.
Get Support Paying Your NV Energy Bill
For additional assistance, NV Energy provides:
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Customer service 24/7: 1-800-331-3103
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Outage alerts and reporting
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Live chat through MyAccount and the mobile app
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FAQs and how-to guides on nvenergy.com
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Special support for seniors and low-income customers
Paying your NV Energy bill should be hassle-free. With numerous payment methods, paperless and autopay options, and payment assistance programs, you have the flexibility to choose the solutions that work best for you and your financial situation.
