Paying your water bill online is the most convenient way to stay on top of your payments with New Jersey American Water. With just a few clicks you can view your balance make a payment, and avoid late fees. In this article, I’ll walk you through everything you need to know about paying your NJ American Water bill online.
Why Pay Online?
There are many benefits to paying your water bill online with New Jersey American Water
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It’s fast and easy – Payments can be made in just a few minutes on your computer or mobile device. No need to mail in checks or worry if your payment will arrive on time.
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Avoid late fees – Online payments are processed immediately, so you don’t risk accruing late payment fees. This can save you money.
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View account details – Log in to see your current balance payment history water usage and more. Stay informed about your account.
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Set up autopay – For ultimate convenience, you can enroll in autopay to have your bill paid automatically each month. One less thing to remember!
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Multiple payment options – Pay by credit/debit card, e-check from your bank account, or even PayPal. Lots of flexibility.
For hassle-free bill payment, paying online is the way to go. Keep reading to learn how it works.
How to Pay Your NJ American Water Bill Online
Paying online is easy with New Jersey American Water. You have a couple different options:
Pay as a Guest
Don’t want to create an account? You can make quick one-time payments as a guest through the online bill pay portal.
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Go to amwater.com/billpay and select “Pay Without Registering”.
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Enter your 16-digit account number and the amount due.
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Choose your payment method – credit/debit card or e-check.
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Enter your payment details and submit.
It only takes a few minutes to pay as a guest. This is great for infrequent payments. However, regular customers will benefit more from registering for an account.
Pay with a Registered Account
For the full suite of online account management tools, sign up for a free registered account on MyWater. Here are the steps:
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Go to amwater.com/mywater and select “Sign Up” to create your account.
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Enter your contact details, account number, and create a username and password.
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Read and accept the terms of use.
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Verify your account via the email confirmation.
Once your account is created, you can easily log in anytime to:
- View your balance
- Make one-time payments
- Set up recurring autopay
- Check payment history
- Monitor water usage
- Update account details
- And more!
With a registered account, you can stay on top of your water bill with just a few clicks.
Payment Options for NJ American Water Bills
New Jersey American Water offers flexible payment options to suit your needs:
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Credit/Debit Card – Visa, MasterCard, Discover, and American Express cards are accepted. A $1.95 convenience fee applies per transaction.
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eCheck – Pay directly from your checking or savings account. eChecks are processed electronically and avoid convenience fees.
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PayPal – Securely pay with your PayPal account. Transaction fees apply based on your PayPal account type.
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Cash – If paying in person, cash payments are accepted. Do not mail cash.
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Money Order – Money order payments are accepted by mail. Include with your payment stub.
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Check – Personal checks are accepted online or by mail. Make checks payable to New Jersey American Water.
Choose the option that works best for your needs. Credit/debit cards and eChecks are the most popular online methods.
Payment Processing Times
Online payments are processed immediately after you submit them on New Jersey American Water’s website or mobile app. Mailed payments take longer to reflect on your account – up to 5-7 business days.
Here are the typical processing times:
- Online – Instantly processed
- Phone – Instantly processed
- Mail – 5-7 business days
- In person – Instantly processed
Paying online is the fastest way to get your payment credited to avoid late fees. Mailed payments should be sent at least 7 days before your due date.
Billing Schedule and Due Dates
New Jersey American Water bills residential customers quarterly. The billing schedule is as follows:
- Winter – January/February/March
- Spring – April/May/June
- Summer – July/August/September
- Fall – October/November/December
Bills are issued at the start of each billing period. Payment is due 21 days after the bill is issued.
For example, if you receive your summer bill on July 1st, payment is due by July 22nd.
Due dates vary but are always 3 weeks after the bill generation date. Mark your calendar with the due dates to remember to pay on time. Late fees apply if payment is not received by the due date.
Avoid Late Fees
To avoid getting hit with late fees, make sure to pay your water bill by the due date printed on your invoice. Here are some tips:
- Mark due dates on your calendar so they don’t sneak up on you.
- Enroll in autopay or schedule payment reminders.
- Pay online to ensure immediate processing.
- If mailing payment, allow 7 days for postal delivery.
- Pay a few days early if paying by mail.
- Contact customer service before the due date if you’ll have trouble paying on time.
The late payment fee is 1.5% per monthly billing period. This can add up, so be sure to pay on time! Paying online is the easiest way to avoid late fees.
Get Payment Receipts
Need proof that you paid your NJ American Water bill? There are a couple ways to get receipts:
- Online payments – Download or print the confirmation page after paying online.
- Registered Account – Your payment history is stored in your MyWater account.
- Email receipts – Opt in to receive email receipts when making online payments.
- Mail – To get a paper receipt by mail, contact customer service after paying.
Saving receipts makes it easy to track payments and avoid confusion. Online payment confirmations or account history provide instant access to receipts.
Manage Account Details
Your online account with New Jersey American Water also lets you:
- Update your contact information
- View previous bills and statements
- Monitor water usage
- Set paperless billing preferences
- Request service turn on/off
- And more!
Log in anytime to manage all aspects of your account. The self-service tools let you take control of your water service needs.
Get Account Help and Support
If you need help with your online account or have other billing questions, New Jersey American Water has support available:
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Customer Service – Call 1-800-272-1325, Mon-Fri 7am-7pm. Assistance for billing, payments, accounts, and general inquiries.
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Emergencies – Call 1-800-272-1325 24/7 for urgent water-related issues like leaks, outages, etc.
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Website Help – Use the online contact form or live chat for help with the website, online account, online payments, and more.
Don’t hesitate to reach out by phone, online chat, or email if you need account support. The customer service team is there to help!
Convenience and Savings with Online Bill Pay
Paying your water bill online with New Jersey American Water provides convenience, savings, and account management all in one place.
Sign up for a free MyWater account to:
- Pay in minutes
- Avoid late fees
- Setup autopay
- Monitor water usage
- And more!
Take control of your water account today with easy online bill payment.
Virtual Bill Paying Assistance Information Session, November 22, 2021
FAQ
Where to pay nj american water bill?
Where can I pay an American water bill?
How do I pay my water bill in NJ?
What is the phone number for New Jersey American Water?
How do I pay my New Jersey American water bill?
Call 1-855-748-6066 to pay with Visa, MasterCard, Discover, American Express or your bank account (Electronic Check). Be sure to have your 16 digit account number handy which can be found on your bill. Some New Jersey American Water facilities accept customer payments on location. Please see the below list of payment locations and details.
Does New Jersey American water accept payment?
Some New Jersey American Water facilities accept customer payments on location. Please see the below list of payment locations and details. Other Details: This is a drop box location located within City Hall. Cash, Check, and Money Order are accepted. Credit Card and Debit Card Payments are not accepted at this location.
Where can I Find my New Jersey American Water Account Number?
Be sure to have your 10-digit account number handy. This is located on the upper right corner of your current bill. Browse our available openings. New Jersey American Water is pleased to support the communities we serve through a variety of volunteer efforts, charitable donations, and grants. Learn more under Community Involvement.
How do I pay my American Water Company Bill?
You can pay them directly on this website. Or pay on doxo with credit card, debit card, Apple Pay or bank account. How can I contact American Water Company about my bill? Ask your billing questions directly by phone at 856-955-4001.
What is American water mywater customer service portal?
American Water MyWater Customer Self Service Portal. MyWater is a fast and easy way to access and manage your water and/or wastewater account.
