Simplifying Medical Bill Payments: A Guide to New York Presbyterian’s Online Billing System

Medical bills can be confusing, overwhelming, and stressful to deal with. However, New York Presbyterian Hospital offers patients a streamlined online billing system to simplify payments. In this guide, we’ll walk through everything you need to know about paying your New York Presbyterian medical bills online.

Overview of New York Presbyterian’s Online Bill Pay

New York Presbyterian’s online bill pay system allows patients to easily view billing statements check account balances, set up payment plans, and submit payments digitally. Patients can log in using their Connect patient portal account to access the full suite of billing services.

Some key features of the online billing system include

• Digital Statements: View, download, or print current and past billing statements.

• Account Balances: Check outstanding balances and account activity.

• Payment Plans: Set up customized payment plans to pay down balances over time.

• Payment Methods: Save credit/debit cards or bank account for quick online payments.

• Cost Estimates: Get cost estimates for scheduled procedures and services.

• Financial Assistance: Apply for financial aid and charity care programs.

Creating a Connect Patient Account

To use New York Presbyterian’s online bill pay system, you’ll first need to create an account on their Connect patient portal. Here are the steps to set up your account:

• Go to www.nyp.org/connect and click on “Sign Up Now”.

• Enter your personal details like name, date of birth, email, etc.

• Create a username and password.

• Enter the security code sent to your email and click submit.

Once your Connect account is activated, you’ll have access to the billing services when you log in.

Viewing Billing Statements Online

The first thing you’ll probably want to do is view your account’s billing statements. Here’s how to find them:

• Log into your Connect account.

• From the menu, click on “Billing”.

• Select “Statements”.

• Choose the statement period you want to see.

The statement will open up, allowing you to review charges, payments, credits, balances due, and other billing details for that period. You can also print or download the statement for your records.

Checking Your Account Balance

It’s always a good idea to keep up with how much you owe on your hospital bills. Follow these steps to quickly check your balance:

• Go to the “Billing” section in Connect.

• Click on “Account Activity”.

• Here you’ll see your current balance due as well as transaction history like charges, insurance payments, and adjustments.

Monitoring your balance helps ensure missed payments don’t end up in collections.

Setting Up Payment Plans

If you can’t pay your full balance right away, New York Presbyterian offers payment plans to split balances into more manageable monthly installments. To start a plan:

• Under “Billing”, choose “Payment Plans”.

• Enter the monthly amount you would like to pay.

• Select a payment method you’ve saved in the system.

• Review and submit the payment plan agreement.

The monthly payments will automatically be deducted from your chosen payment method. You can track payment plan activity under “Account Activity”.

Saving Payment Methods for Faster Checkout

Saving your payment information in your Connect account makes it easier and faster to pay bills online. Here are the steps to add a payment method:

• Go to “Billing” then choose “Payment Methods”.

• Select whether you want to add a bank account or credit/debit card.

• Enter the account details and billing address.

• Click “Save” to store it in your account.

Now you can select that payment method at checkout without having to re-enter everything!

Getting Cost Estimates for Services

Want to know what a procedure, doctor visit, or test is going to cost beforehand? Use New York Presbyterian’s online price estimator tool.

• Go to “Schedule Services” in Connect.

• Search or browse through cost estimates for hundreds of services.

• When you find the service you want, select it to see the total estimated price based on your insurance plan.

Knowing estimated costs ahead of time helps avoid expensive surprises down the line.

Applying for Financial Assistance Programs

If medical bills are putting a strain on your finances, New York Presbyterian offers financial assistance programs to patients who qualify based on income, expenses, and family size.

To apply, go to “Billing” then “Financial Assistance” and submit an application along with required documentation. The hospital will let you know if you’ve been approved for discounted care or even free charity care if eligible.

Don’t hesitate to explore financial assistance if bills become unmanageable. New York Presbyterian is committed to helping patients in need.

Get Support for Any Billing Issues

If you ever run into problems with statements, your account, payment plans, or anything else bill-related, New York Presbyterian’s billing team is available to help.

You can reach out to them by:

• Calling 866-252-0101

• Emailing [email protected]

• Messaging through your Connect account

The billing staff can answer questions, investigate issues, set up payment arrangements, and more. Don’t be afraid to reach out for support getting your medical bills paid off!

Take Control of Medical Bills with Online Bill Pay

Dealing with medical billing doesn’t have to be a painful process. New York Presbyterian’s user-friendly online system puts you in control by allowing you to view balances, set up plans, get cost estimates, apply for assistance, and make payments entirely through your secure Connect account.

Simplifying medical bill management results in less stress and better financial health. So take advantage of these digital tools to seamlessly handle healthcare payments online. Your wallet will thank you!