Keeping your lights on and electrical appliances running requires staying on top of your monthly electric bill payments to Moon Lake Electric. This rural electric cooperative makes it easy to pay your bill through several convenient online and offline options. Read on for a complete guide to paying your Moon Lake Electric bill with no hassles or late fees.
Moon Lake Electric Association provides electric service to over 9000 residential commercial, and industrial members in northeastern Utah and northwestern Colorado. Their service territory covers Duchesne and Uintah counties in Utah and Rio Blanco county in Colorado.
As a member-owned electric cooperative, Moon Lake Electric is committed to providing reliable electric service at competitive rates Members have a voice in co-op operations and elect the board of directors.
Ways to Pay Your Moon Lake Electric Bill
Moon Lake Electric offers flexibility in how you pay your electric bill each month:
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Online – The fastest and most convenient option for most members is paying online through SmartHub or the mobile app
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By phone – Call Moon Lake Electric at 1-888-688-6532 to pay over the phone using a card or checking account.
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By mail – Send a check or money order using the return envelope included with your monthly bill.
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In person – Visit any Moon Lake Electric office in Duchesne, Roosevelt, or Rangely to pay by cash, check, or card.
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Auto pay – Set up recurring payments from your bank account or credit/debit card.
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Budget billing – Pay a consistent amount each month based on your average annual usage.
Step-by-Step: Paying Online Through SmartHub
Paying through SmartHub on desktop or the mobile app is the fastest, most convenient way for most Moon Lake Electric members to pay their electric bill.
Follow these simple steps:
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Visit mleainc.com and click “Account Login”
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Enter your SmartHub username and password. If new, click “Register” to create an account.
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On the overview page, click “Pay Now” for the account you want to pay.
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Select a payment amount and method. Options include credit/debit card, checking account, and PayPal.
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Verify payment details and submit.
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Payment confirmation will appear.
Tips for Paying Your Moon Lake Electric Bill
Keep these tips in mind to pay your electric bill on time, avoid late fees, and manage costs:
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Pay a few days early to account for processing time. Bills are due on the 25th of each month.
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Opt into paperless billing and autopay to save time and trees.
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Monitor your daily electric usage through SmartHub to identify savings opportunities.
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Contact Moon Lake Electric to learn about budget billing, rebates, and payment assistance programs.
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Notify Moon Lake Electric anytime your account information like phone number or address changes.
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Set up SmartHub account alerts for due date reminders, outages, and other notifications.
Avoid Late Fees and Disconnection
If your Moon Lake Electric bill is not paid by the due date, a late fee of 1.5% will be assessed on the balance.
If your account remains unpaid for 20 days past the due date, electrical service may be disconnected. A $50 fee applies to resume service after disconnection for nonpayment.
Avoid fees and disruptions by paying on time every month through SmartHub. Contact customer service immediately if you anticipate difficulty paying a bill by the due date.
Get Payment Assistance From Moon Lake Electric
Moon Lake Electric partners with local agencies to offer payment assistance programs to members in need, including:
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HEAT (Home Electric Lifeline Program) – Helps cover electrical costs for low-income households.
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EAP (Energy Assistance Program) – Provides federal energy assistance funds and weatherization services.
In addition, Moon Lake Electric’s Operation Roundup program collects member donations to provide bill payment assistance to families experiencing hardships.
Contact Moon Lake Electric Customer Service
Reach out to Moon Lake Electric’s knowledgeable customer service team with any questions about billing, payments, or your electric service:
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By phone: 435-722-5400
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In person: Visit any of their three offices
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Online: Submit a message through SmartHub or their website
Paying Your Bill is Quick & Easy
As a member-owned electric cooperative, Moon Lake Electric offers convenient payment options like SmartHub to help you manage your electric account smoothly. Pay online, by phone, or by mail to avoid late fees and ensure uninterrupted electrical service to your home or business. Reach out to their team if you need payment assistance or help understanding your bill.
Welcome to Moon Lake Electric Association
How do I pay my Moon Lake electric bill?
You can pay these bills over the phone, online, through a mobile app, or by setting up a credit card draft to be made on the due date of each month. If you know someone’s name and Moon Lake Electric account number, you can use the “pay now” button to add money to their account.
Where can I Find my Moon Lake electric account number?
You can find your account number on a printed bill statement mailed to your residence or business. If you have previously received emails from Moon Lake Electric Association, Inc. about your monthly bill being ready to pay online, your account number is provided in that email.
How do I pay someone else’s Moon Lake electric account?
If you know someone’s name and Moon Lake Electric account number, you can use the “pay now” button to add money to their account. You can make a payment on someone else’s account even if you don’t know their account number. Just call Moon Lake Electric Office.
How do I buy a Moon Lake electric gift certificate?
You can buy gift certificates for any amount, and they can be used to pay any Moon Lake Electric bill. Certificates are personalized in the name of the recipient and can be given anonymously, if desired. To purchase a gift certificate, call any of the Moon Lake Electric offices. The Official Moon Lake Electric Association Inc. home page.
How do I contact Moon Lake Electric Association?
Just find Moon Lake Electric Association on Facebook and “Follow” or “Like” us! If you need help or have questions, don’t hesitate to get in touch with us. Our service representatives are available Monday-Thursday from 7 AM to 5:30 PM and can be reached at 435-722-5400. We would be happy to help you in any way we can.
What is Moon Lake Electric Association’s online account management system?
Both platforms are part of Moon Lake Electric Association, Inc. ’s online account management system for members. The website has extra features that let members change their personal information, manage notifications, and update the payment methods they have stored.
