How to Pay Your Midco Bill Over the Phone

Midcontinent Communications (Midco) offers cable, internet, and phone services to customers across the Midwest. If you have a Midco account, one of the easiest ways to pay your bill is over the phone. Read on for everything you need to know about paying your Midco bill by phone.

Overview of Paying Midco Bills by Phone

Paying your Midco bill over the phone only takes a few minutes Here’s a quick rundown

• Toll-free number – Call 1-877-873-6226 to access the Midco pay by phone system.

• Account number – Have your 10-digit Midco account number handy to provide

• Payment methods – Choose checking account or credit/debit card

• Confirmation – Get a confirmation number when the payment processes.

• Posting time – Payments made by 6 PM CT post same day.

• Fees – A $4.95 fee applies to automated phone payments.

Read on for step-by-step instructions and commonly asked questions about paying your Midco bill by phone.

Step-by-Step Guide to Paying Your Midco Bill by Phone

Follow these simple steps to pay your Midco bill over the phone:

1. Call 1-877-873-6226 – This toll-free number will connect you to the Midco automated pay by phone system.

2. Press 1 for residential or 2 for business – Select whether you are paying a residential or business Midco account.

3. Enter your 10-digit account number – Use the phone keypad to input your account number.

4. Select a payment amount – Choose your total balance due or a specific payment amount.

5. Provide payment information – Input your debit/credit card details or checking account and routing numbers.

6. Authorize the payment – Approve the payment amount after reviewing the details.

7. Receive a confirmation code – Write down the 6-digit confirmation code provided at the end.

And you’re done! The payment will be processed and applied to your Midco account shortly.

What Payment Methods Can I Use?

The Midco pay by phone system accepts the following payment methods:

• Debit or credit card – Visa, MasterCard, American Express, Discover

• Checking account – Must provide account and routing numbers

Cards are subject to a 2.5% processing fee. Electronic checks from checking accounts have no fee.

What Information Do I Need to Pay My Bill?

Have these items ready when you call to pay your Midco bill by phone:

• Midco account number
• Account address zip code
• Payment amount
• Debit/credit card number
• Card expiration date and CVV security code
• Bank routing and account numbers

The automated system will prompt you to enter or provide this payment information.

Are There Any Fees for Paying by Phone?

The automated Midco pay by phone system charges a $4.95 fee per transaction. This fee will be added to your payment amount automatically.

To avoid fees, consider:

• Paying online through My Midco Account for free
• Enrolling in free auto pay through bank account
• Mailing a check or money order

When Will My Payment Be Applied to My Account?

Phone payments made before 6 PM CT on business days will usually post to your Midco account the same day. Payments after 6 PM or on weekends/holidays post the next business day.

You can log into your Midco account online to confirm when the payment is applied and your updated account balance.

Can I Pay Midco Bills Anonymously?

No, Midco does not allow anonymous bill payments by phone. You must provide your active 10-digit Midco account number to make a payment.

This ensures the payment correctly applies to your account balance. Midco agents can also access your account details and history if you need assistance.

Are Midco Customer Service Agents Available?

The Midco automated pay by phone system does not currently connect you with a live agent. However, you can speak to a Midco customer service representative by calling 1-800-888-1300 during business hours if you have any account questions or need additional help.

What Payment Confirmation Will I Receive?

After entering your payment info, the automated system will provide a 6-digit confirmation number. Be sure to write this down and keep it for your records, in case you need to reference the payment in the future.

You can also view payment confirmations and receipts within your online Midco account.

Can I Pay Multiple Midco Bills at Once?

The pay by phone system only allows you to pay one Midco account per call. If you have multiple accounts, you will need to call back and make separate payments for each account.

For convenience, consider linking all your Midco accounts into a single master account to manage billing and payments.

Paying Midco Bills by Phone is Fast & Easy

Paying your Midco cable, internet, and phone bill over the automated phone system is quick and convenient. Just dial the toll-free number, follow the voice prompts, enter your Midco account details, make a payment, and get a confirmation code. Payments process almost instantly. Consider using Midco pay by phone when your monthly bill comes due for fast, reliable service.