How to Pay Your Bill with LeMay Pacific Disposal

Paying your garbage and recycling bill with LeMay Pacific Disposal is easy and convenient. As a leading waste management company on the West Coast LeMay offers several options for residential and commercial customers to pay their bill online by phone, by mail or in person. In this guide, I’ll walk through the various ways to pay your LeMay bill and highlight key information to make the process smooth.

Online Bill Pay with LeMay Pacific Disposal

The easiest way to pay your garbage bill is through the LeMay online portal called MyAccount. This is a fast, secure way to manage your account 24/7. Here’s how online bill pay works

• Go to https://thurston.lemayinc.com/bill-pay and click on “MyAccount Portal” under the Pay My Bill section. This will direct you to the login page.

• If it’s your first time, click “Create New Account” to set up your username and password. You’ll need your account number and an email address.

• Once logged in, you’ll see your account dashboard. Click on “Make Payment” to pay your outstanding balance.

• Choose whether to pay the full balance or select a custom amount. Review the payment details and submit.

• Payments can be made securely by credit card or bank account. Your payment will be processed immediately.

The MyAccount portal also lets you:

• Set up automatic monthly payments so your bill gets paid on time without you having to think about it.

• View statement and payment history for the past 24 months.

• Manage billing notifications and preferences.

• Update account information and service schedule.

Paying online is the fastest way to ensure your payment gets credited to your account right away. It saves you time and gives you peace of mind knowing your bill is paid.

Paying Your LeMay Bill by Phone

If you prefer to speak to a live person, you can also pay your LeMay bill conveniently over the phone.

• Call LeMay Pacific Disposal at (360) 923-0111.

• Specify that you want to make a payment. Have your account number handy so they can pull up your account.

• You can pay by credit card or bank account. The agent will process your payment during the call.

• Payment confirmation will be mailed to you. Allow up to 10 days for your payment to be applied to your account.

Paying by phone gives you the benefit of personal assistance if you have any questions about your bill or account. However, it does take longer for payments to process compared to online.

Paying Your Bill by Mail

To pay your bill by mail, send your payment to:

LeMay Pacific Disposal
2904 hogum bay rd ne
lacey WA 98516

Be sure to include your account number on the check or money order. Allow 7-10 business days for your mailed payment to reach LeMay and get applied to your account. This is the slowest option but can be convenient if you prefer to pay bills through the mail.

Paying in Person

You can also pay your LeMay bill in person at their office location:

LeMay Pacific Disposal
2904 hogum bay rd ne
lacey WA 98516

Their office hours are Monday-Friday 8am-5pm. You can pay by cash, check, credit card or money order. Paying in person gives you a chance to talk through any account issues and get immediate assistance. However, you do need to budget time to visit during business hours.

Payment Options for Commercial Customers

If you operate a business that uses LeMay’s waste management services, you have a few additional options for paying your commercial bill:

• ACH payments: Set up automatic bank account withdrawals so your bill gets paid on schedule without the hassle.

• Account management portal: Monitor account activity, schedule pickups, update service levels and make one-time payments online.

• Lockbox payments: Mail your business check to a P.O. box that processes payments securely and efficiently.

Discuss the best payment method for your business needs with your LeMay representative. They can suggest the optimal approach based on your accounting processes and workflow.

What to Do if You Miss a Payment

If you happen to forget or miss paying your LeMay bill, don’t panic. Here’s what you can expect:

• Your account will be assessed a late fee, usually around $10-20 depending on your location.

• LeMay will send you a past due notice requesting payment within 7-10 days.

• If the bill remains unpaid, they will issue a final shutoff notice warning that your service will be suspended if you do not pay immediately.

• If you still have not paid at that point, LeMay will temporarily suspend service until payment is made. This may involve removal of your carts/containers.

• An additional fee will be charged to restart service once payment is received.

To avoid service interruption or extra fees, be sure to pay your bill on time each month. Set up autopay or reminders to help remember. And contact LeMay immediately if you need to make alternate payment arrangements in case of financial hardship.

Getting Help with Your LeMay Bill

LeMay Pacific Disposal provides solid customer service if you ever need assistance with your bill or account:

• Call (360) 923-0111 during business hours to speak with a billing representative right away.

• Email [email protected] and typically get a response within 24 hours.

• Online chat with a customer service agent using the chat box on https://thurston.lemayinc.com/bill-pay.

• Visit the local office at 2904 hogum bay rd ne, lacey WA 98516 from 8am-5pm on weekdays.

The LeMay team can answer questions about your bill, update your account information, discuss payment plan options and help resolve any billing issues. Reach out for assistance to ensure your service continues uninterrupted.

Convenience and Flexibility in Paying Your LeMay Bill

As you can see, LeMay Pacific Disposal offers various options to pay your garbage and recycling bill in a way that fits your needs. Paying online through MyAccount is the fastest and most convenient way to securely manage your payments. But you can also pay over the phone, by mail, in person or set up recurring automatic payments.

No matter which option you choose, paying your LeMay bill on time each month ensures continuous waste management service at your home or business. And their exceptional customer service team is ready to answer any questions or address any account issues that come up. So pay your bill with confidence knowing your account is in good hands with LeMay.