Paying your monthly utility bill is an essential task, but it can also feel like a hassle. Keys Energy offers an online bill pay system that makes paying your electric bill fast, easy, and secure. In this article, we’ll provide an overview of Keys Energy’s online bill pay, outline its key features and benefits, and provide step-by-step instructions on how to use it.
Overview of Keys Energy Online Bill Pay
Keys Energy Services provides electricity to residents of the lower Florida Keys. Headquartered in Key West, they service over 30,000 customers across the islands. Keys Energy offers an online bill payment system where customers can view their account information and make electric bill payments digitally. This eliminates the need to mail in checks or make payments in person.
Some key stats on Keys Energy’s online bill pay
- Available 24/7 on KeysEnergy.com
- Accepts debit card, credit card, or electronic check
- $3.75 transaction fee applies to credit/debit card payments
- Payments post to your account immediately
- View up to 24 months of previous electric bills
Benefits of Paying Online
Paying your Keys Energy bill online provides a number of benefits
-
Convenience: Pay anytime, anywhere with an internet connection – no need to mail payments or visit the Keys Energy office.
-
Speed: Payments post instantly, so your account stays up to date.
-
Security: KeysEnergy.com uses industry-standard encryption to keep your data safe.
-
Accessibility: View and download past electric bills going back 24 months.
-
AutoPay: Set up recurring payments from your bank account or credit card so you never miss a payment.
-
Paperless Billing: Opt-in to receive electric bills via email rather than physical mail.
-
Cost Savings: Avoid late fees by paying on time. Lower your energy usage by tracking it online.
Step-by-Step Guide to Paying Your Bill Online
Follow these simple steps to pay your Keys Energy bill online:
-
Visit KeysEnergy.com. Navigate to the utility’s website. Look for the “My Account” link at the top.
-
Log In or Register. If it’s your first time, click “Register” to create an online account. Otherwise, enter your username and password to log in.
-
View Your Balance. Your account dashboard shows your current balance due and due date. Review recent electric usage and charges.
-
Select Payment Method. Choose whether to pay by credit/debit card, electronic check from your bank account, or Keys Energy’s eCheck program.
-
Enter Payment Info. For cards, input your card number, expiration date, and CVV security code. For eCheck, provide your bank routing and account numbers.
-
Confirm Payment Details. Double check the payment amount and processing date before submitting.
-
Get Confirmation. You’ll receive a confirmation page and email after your payment is processed.
-
Check Account Status. Log back in anytime to view your updated account balance and payment history.
And that’s it! By paying your Keys Energy bill online, you’ll enjoy convenience, speed, and security every month.
Frequently Asked Questions
Here are answers to some common questions about Keys Energy’s online bill payment system:
What credit/debit cards does Keys Energy accept?
They accept Visa, MasterCard, American Express, and Discover cards.
What is the transaction fee for paying by card?
A $3.75 processing fee is charged per transaction when paying by debit or credit card.
When will my payment post to my account?
Online payments are processed instantly and will be reflected in your account balance right away.
Is paying online safe?
Yes, KeysEnergy.com uses encryption and security measures to keep your data protected.
What if I forget my username or password?
Use the “Forgot Password” link on the login page. You can also call Keys Energy at (305) 295-1000 for assistance resetting your credentials.
Can I set up recurring payments?
Yes, you can enroll in Keys Energy’s AutoPay program to have payments automatically deducted from your credit card or bank account each month.
How far back can I view past electric bills?
You can access up to 24 months of previous bills through your online account dashboard.
Paying your utility bill online is the fastest and most convenient option. Sign up for an account on KeysEnergy.com and avoid the hassle of mailing payments each month.
