As a Fortune 40 company, Humana is at the forefront of improving health and well-being. Their hardworking employees are passionate about providing the best care possible. Humana is known across the country as a top health benefits company. But their dedication goes beyond traditional healthcare, embracing new technologies and data-driven insights.
In a data-driven company, there is a persistent need for data professionals. If you want to get hired at Humana, here are some things you might need to know.
Getting a job at Humana one of the largest health insurance companies in the US is a great opportunity for many job seekers. However, you need to be thoroughly prepared for the Humana interview process. In this article, I will provide an overview of Humana, share tips on how to prepare for a Humana interview, and go over the most common Humana interview questions with sample answers.
Overview of Humanaa is a Fortune 500 company and one of the largest health insurance providers in the United States. The company offers a wide range of health insurance products including medical, supplemental, dental, vision and pharmacy plans. Humana employs over 50,000 people and serves over 20 million members.
Some key facts about Humana:
- Headquarters in Louisville, Kentucky
- Founded in 1961
- Employs over 50,000 employees
- Total revenue of over $83 billion
- Serves over 20 million members
- Provides insurance under Medicare, Medicaid, military and employer plans
Humana is frequently ranked among the top health insurance employers in terms of salary, benefits and work culture. Working at Humana provides great opportunities to build a career in the dynamic healthcare and insurance domain.
Preparing for a Humana Interview
Here are some tips on how to prepare for an interview at Humana:
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Research the company thoroughly – Go through the Humana website, news articles glassdoor reviews etc. to learn about their products culture and values.
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Review your resume – Make sure your resume is a strong match for the role and highlights relevant experience, skills and achievements. Customize it for the specific position.
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Practice your interview answers – Prepare examples that showcases your healthcare, insurance or other domain experience aligned to the role.
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Review common Humana interview questions – Study the type of Humana interview questions covered in this article so you are not caught off guard.
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Prepare smart questions to ask the interviewer – Having insightful questions ready demonstrates your interest in the company.
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Dress professionally – Wear formal business attire for the interview even if the work culture is casual.
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Arrive early – Make sure you arrive 10-15 minutes before the scheduled time.
Thorough preparation will help you feel relaxed and confident for the big day.
Humana Interview Questions and Answers
Let’s now get into the most common interview questions asked at Humana with tips on how to answer them:
1. Tell me about yourself
Tips: Keep your answer focused on your professional background and skills relevant to the job. Avoid rambling or sharing personal details.
Sample Answer: I am an Accredited Health Insurance Professional with over 5 years of experience in the insurance industry. In my current role at XYZ Health Insurance, I handle underwriting and risk assessment for group insurance plans. Some of my key skills are evaluating risk factors, assessing plan costs and pricing, relationship management and ensuring regulatory compliance. I was drawn to this role at Humana given your reputation as an innovator in providing affordable healthcare solutions.
2. Why do you want to work for Humana?
Tips: Show your enthusiasm for the company and the role. Demonstrate you have done your research on Humana.
Sample Answer: I am very interested in working for Humana because you are one of the leading health insurance providers who makes healthcare accessible and affordable. I am impressed with Humana’s excellent reputation as an employer in terms of work culture, training opportunities and benefits. I feel my skills are a strong match for this claims analyst role which aligns with my long term career goals in the insurance domain.
3. What do you know about Humana?
Tips: Show you have done thorough research on the company. Pick a few facts that impress you.
Sample Answer: From the research I have done, Humana is the 5th largest health insurer in the US providing insurance products like HMOs, PPOs and dental plans. You serve over 20 million members nationwide. I’m very impressed with Humana’s focus on preventive care and wellness programs for members to help improve health outcomes. Forbes has ranked Humana highly as one of the World’s Best Employers and Most Innovative Companies which speaks highly of your work culture and values.
4. Why do you want to leave your current job?
Tips: Avoid speaking negatively about your past employer. Keep the focus on positive reasons like growth opportunities.
Sample Answer: My experience in my current role has been very enriching, and I have had opportunities to significantly develop my analyst skills. However, I haven’t had as much exposure to working with large health insurance providers as I would like. This role at Humana would allow me to expand my capabilities by working for an industry leader. The greater scope of projects and ability to manage a larger member portfolio is a great next step for me.
5. What are your strengths?
Tips: Focus on 3-4 strengths directly relevant to the job responsibilities. Provide examples of demonstrating these strengths.
Sample Answer: Some of my key strengths are attention to detail, customer service and teamwork. In my current role, I ensure all insurance claims are accurately processed according to guidelines which requires strong attention to detail. I have received great feedback on providing compassionate customer service from claimants. Being an effective team player also enables me to collaborate closely with fraud investigation and legal teams.
6. What are your weaknesses?
Tips: Discuss a minor weakness that you have worked to improve on. Share tactics you use to manage the weakness.
Sample Answer: Early in my career, I struggled with prioritizing high impact tasks efficiently. However, I started using tools like Kanban boards to visually map my work and identify high priority items. This has helped significantly improve my time management skills. I still have some room for improvement when it comes to delegating work, so I try to collaborate with my manager regularly on identifying tasks that can be assigned to teammates.
7. Why do you want to work in health insurance?
Tips: Share your motivation for entering the insurance domain and your passion for the industry.
Sample Answer: I find the health insurance industry extremely meaningful since it helps people afford critical care when they need it most. Navigating insurance coverage can be complex for consumers, and I want to help educate and guide them to the right plan for their needs. I also enjoy that you get to work with data around risk and pricing while also interacting with people. My personal experiences helping family members determine their insurance options sparked my interest in building a career in this space.
8. Describe a challenge you overcame in your last role?
Tips: Share a specific example that demonstrates critical thinking, problem solving and resilience. Explain your thought process.
Sample Answer: In my last role, we were facing bottlenecks in claims processing during peak enrollment periods, leading to long turnaround times. I conducted data analysis to understand the key drivers behind this issue. I proposed a plan to my manager to implement automated rules-based processing for common straightforward claims which reduced manual reviewer workload by 20%. This enabled the team to be more responsive to customers and resolve claims faster during busy periods.
9. Why should we hire you?
Tips: Summarize your most relevant qualifications and expertise for the role. Share why you would be a great culture add.
Sample Answer: With 8 years of experience handling medical insurance claims coupled with an in-depth knowledge of your products and services, I am confident I can quickly ramp up and add value in this Claims Adjudicator role. Your team values strong customer focus and collaboration, which aligns seamlessly with my work style. I am a fast learner, passionate about the insurance space, and would mesh very well with the culture here at Humana.
10. Where do you see yourself in 5 years?
Tips: Show you are interested in growing long-term with the company. Share short and long term goals relevant to the role.
Sample Answer: In 5 years, I see myself taking on more responsibilities and ownership within the claims processing function. Once I have built expertise in claims adjudication, I am interested in cross-training into investigations and compliance which would allow me to add more value. Longer term, I am excited about the possibility of leading a claims team or even managing operations for a region or line of business. Most importantly though, I hope to grow into an expert resource within the department.
- Preparation is key to performing well on Humana interviews. Research the company thoroughly and practice responding to common questions.
- Have clear examples that showcase your qualifications and strengths for the specific role.
- Show your motivation for working in the insurance domain and your fit with Humana’s culture.
- The end goal is conveying you have the right background, skillset and mindset to excel in the position and contribute to Humana’s mission.
Humana SQL Interview Questions
Data is the lifeblood of modern organizations, and Humana is no exception. Because a lot of their decisions are based on data, people with SQL skills are in high demand, especially for jobs like data analysts and data scientists. The interview statistics underscore the importance of SQL in Humana’s recruitment process. Here are some SQL questions to help you get a sense of the challenges:
One question: How would you use SQL to find out about transactions in the annual_payments table? We have an annual_payments table. Write SQL queries to answer the following questions:
- How many total transactions are in this table?
- How many different users made transactions?
- How many of the “paid” transactions have a value greater than or equal to 100?
- Which product brought in the most money? (only use transactions that are marked as “paid”)
There is a table at your advertising firm that shows how users have felt about ads over time. How would you write a query to find users who are “Excited” about an ad campaign right now and have never been “Bored” with one? Each impression_id consists of values of user engagement specified by Excited, OK, and Bored. Write a query to find all users who are “Excited” about a campaign right now and have never been “Bored” with it.
3—You work at Costco, which has a users table with information about users, such as the date they registered, and a purchases table with all the items those users have bought. How would you write a query to get the total amount spent on each item by users who registered in 2022? Make a query to find out how much each item in the “purchases” table cost all together for users who signed up in 2022.
Visit our interview questions database and look through the full list of SQL questions and answers as well as the SQL learning path to keep practicing.
Humana Coding Interview Questions
Being able to code well is an important skill at Humana, especially for jobs that involve software development, data analysis, and data science. According to the numbers, coding questions are an important part of Humana’s interview process. In fact, they are asked in an amazing 2097% of software engineer interviews. Similarly, data analysts and data scientists are frequently tested on their coding abilities. Here are some representative coding questions to give you a glimpse of what to expect:
1. How would you write a function to find the moving window average of a list of numbers? Give the function moving_window an integer window_size and a list of numbers nums. Provide examples of your function in action.
2. How would you write a Python function that adds all the numerical pairs that are next to each other in a string? Write a Python function called int_str that adds all the numerical pairs that are next to each other in a string. Provide examples of your function in action.
3: How would you write a function that takes a list of strings and returns their longest common prefix? If the list of strings has no common prefix, return an empty string. Provide examples of your function in action.
You can use the Python learning path or the full list of Algorithms questions in our database to get ready for interview questions in this area.
Interview for Humana
What questions did you ask during your interview with Humana?
Typical situational questions, ie. how I handled a difficult situation, what I did, would I do anything differently and what did I learn. I answered yes to the question that if I’m prepare to create a new Account Receivable Department. What was your interview with Humana like? Your insights will help other jobseekers.
What if I Have Questions about my Humana contract?
If you have questions about your Humana contract, please contact your local contracting representative. Member identification card: Please see below for examples of the 2021 member identification card for North Carolina State Health Plan retirees.
What is the interview process like at Humana?
I interviewed at Humana There was initial online screening similar to a hirevue. After that there were two rounds of behaviorals. The first was focused on personality, general questions from a recruiter. The second was focused on technical experience with projects and was done by a team lead. Describe a team situation that you made an impact on.
What should I expect from Humana?
Expect Humana to adhere to all privacy and confidentiality policies and procedures. Have an initial health risk assessment conducted for care (for MA members) within the first 90 days of enrollment.
