A Complete Guide to Paying Your Greystone Power Bill Online

As a customer of Greystone Power, the electric cooperative providing power to many Georgia communities, paying your monthly electric bill efficiently is important. Greystone offers several online payment options that make taking care of your bill quick and easy each month from the convenience of home.

In this comprehensive guide, I’ll walk through everything you need to know about setting up online billing with Greystone Power and the benefits of paying your bill electronically each month.

Understanding Your Greystone Power Electric Bill

Your monthly statement from Greystone Power provides a detailed look at your household’s electric usage and charges for the billing period. Take a few minutes when reviewing your bill to understand the key sections:

• Account number – This unique number identifies your home with Greystone.

• Service address – Verify this matches your physical address.

• Billing date – The timeframe the charges cover.

• Due date – Payment must be received by this date to avoid penalties

• Previous balance – Any past due amount from prior bills

• Current charges – Electricity usage charges for the billing period.

• Meter readings – Your electric meter beginning and ending readings for the month.

• Total amount due – The full payment owed for that billing cycle.

Reviewing these details closely each month can catch any incorrect charges or billing errors.

Payment Options Offered by Greystone

Greystone provides several ways for customers to take care of their electric bill each month:

• Online – Pay by eCheck or credit/debit card at Greystone’s payment site. Fast and convenient.

• Phone – Call 770-942-6576 to pay by credit/debit card or eCheck over the phone.

• Mail – Send a check or money order using the payment stub from your paper bill.

• Drop box – Place your payment in the drop box at Greystone’s office in Hiram, GA.

• In person – Visit the office at 3400 Hiram Douglasville Hwy to pay by cash, check or card.

• Kiosk – Use the self-service kiosk at Greystone’s office to pay by cash, check or card.

Paying online is the easiest way to securely take care of your bill in just minutes each month.

How to Set Up an Online Account with Greystone

Creating an online account with Greystone Power gives you 24/7 access to manage payments, view billing history, and more. Here’s how to sign up:

1. Go to Greystone’s website and click on “My Account” then “New User Registration”.

2. Enter your 10-digit Greystone account number and the last 4 digits of the primary account holder’s SSN.

3. Create a unique username and password.

4. Confirm your email address.

5. Read and accept the terms and conditions.

6. You’re registered! Log in anytime to view your Greystone account.

With your online account, you can easily pay your bill, check usage, update account information, sign up for paperless billing, and more.

Paying Your Greystone Bill Online

Here are step-by-step instructions for paying your Greystone Power bill through your online account:

1. Log into your account at Greystone’s website.

2. From the top menu, select “Bill & Pay”.

3. Choose “Pay Now” and select your payment method – eCheck or credit/debit card.

4. Enter your payment info and submit your payment.

5. Confirmation will display and an email receipt will be sent. Payment is posted immediately!

Payments can be made as a one-time transaction or you can enroll in convenient auto-pay options. For added security, your billing and payment info is encrypted.

Benefits of Paying Online

Opting to pay your Greystone Power electricity bill online provides many helpful benefits:

• Convenience – Pay any time of day, any day of the week that’s best for you.

• Payment tracking – Your online account stores payment history for easy reference.

• Paperless billing – Reduce clutter and waste by going paperless.

• Account management – Update contact info, view statements, monitor usage.

• Avoid late fees – Set up auto-pay to ensure your bill gets paid on time every month.

• Budgeting – Schedule payments in advance or make partial payments throughout the month.

• Security – Your information is encrypted and secure.

Paying online is the ideal option for managing your Greystone account quickly and securely.

Payment Assistance Programs

If you are experiencing financial difficulties and are unable to pay your Greystone Power bill in full, payment assistance programs are available, including:

• United Way – Provides utility bill assistance for qualifying households. Call 404-614-1000.

• Salvation Army – Offers limited emergency bill payment assistance. Call 770-942-7188 for an appointment.

• Tallatoona CAP – Helps with utility bills for low-income residents. Call 770-817-4666.

Don’t hesitate to reach out to these organizations for help if you are struggling with your Greystone bill. They can evaluate your situation and get you financial aid.

Closing Your Greystone Account When Moving

Make sure to properly close your Greystone Power account when you are moving out of their service area. Taking these steps ensures your account is settled up:

• Call Greystone at 770-942-6576 at least 3 days before your move date to terminate service. Provide a forwarding address.

• Give Greystone an address to send your final bill covering charges through your last day of service.

• Review your final bill carefully, then pay the full balance. This closes out your account.