As a Goldsboro resident keeping your water flowing means staying on top of your city water bill payments. Mailing checks or visiting City Hall used to be the only options. Now, the City of Goldsboro offers convenient online and phone payment methods for your water bill.
Read on to learn the easy process for paying your Goldsboro water bill electronically.
Overview of Goldsboro Water Service
The City of Goldsboro provides water service to around 27,000 residential and commercial customers in eastern North Carolina. Key facts about Goldsboro water service:
- Water pumped from Neuse River
- 3 water treatment plants
- 500+ miles of water lines
- Metered water usage
- Bills issued monthly
- Due 15th of each month
- Base rate covers 0-2,000 gallons
- Usage over 2,000 gallons = extra charges
Now that you understand how Goldsboro water billing works, let’s look at the online payment options
Paying Online Through the eBilling Portal
The City of Goldsboro offers an online payment portal at Goldsboro.qpaybill.com. This allows quick payment by debit/credit card.
To pay your water bill online:
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Go to the eBilling site and enter your account number and phone number.
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Select “Make Payment” and enter the payment amount.
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Enter your card details and submit.
One-time payments process immediately with a small convenience fee added. You’ll receive a confirmation email.
Paying by Phone
In addition to online payments, you can pay your Goldsboro water bill by phone.
Simply call 1-855-844-0357 and follow the prompts. Have your account number ready to complete payment by debit/credit card.
Automatic Bank Draft Payments
For hassle-free water bill payment, sign up for automatic bank drafts directly through the City of Goldsboro Utility Billing office.
Your payment will automatically deduct from your checking account each month on your due date. There are no fees for bank draft payments.
Other Ways to Pay
For maximum convenience, online or phone payments are recommended. However, you can also pay your Goldsboro water bill by:
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Mail – Send check or money order to City of Goldsboro, PO BoxDrawer A, Goldsboro, NC 27530
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In-Person – Pay at Goldsboro City Hall, 200 N Center Street, Goldsboro, NC 27530
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Drop Box – Use the drop box behind City Hall after hours
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Online Bill Pay – Through your bank account’s bill pay service
Avoid Late Fees with Online Payments
Paying your Goldsboro water bill online provides many benefits:
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Convenience – Pay 24/7 from anywhere
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Quick Processing – Avoid mail delays
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Payment Receipt – Get instant email confirmation
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Avoid Late Fees – No chance of lost mail
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Secure Transactions – Data encryption protects your information
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Account Access – View balance and payment history
Don’t let your water bill slip your mind. Pay online or over the phone to avoid late payment penalties.
Goldsboro Water Bill Payment Frequently Asked Questions
Below are answers to common questions about paying your Goldsboro water bill electronically:
What are the late fees if I miss the due date?
Bills not paid by the 15th incur a 10% late penalty. Pay on time to avoid extra fees.
When will my online payment be applied?
Online and phone payments process immediately to your account. Allow 7 days for mailed payments.
Is there a fee for online/phone payments?
A convenience fee of $2.40 applies to online and phone payments. Bank draft has no fee.
Can I see my water usage and balance online?
Yes, set up an account on Goldsboro.qpaybill.com to access your water account details.
What do I do if my online payment won’t process?
Contact your card issuer or bank if your online payment fails. Retry the payment before the due date.
Paying your Goldsboro water bill online is fast, easy, and secure. Sign up today to conveniently manage your account and never miss a payment!
