Florida Power & Light (FPL) is the largest electric utility provider in the state, serving over 5 million homes and businesses. While online and electronic payments are popular some customers still prefer the familiarity and convenience of paying bills in person. FPL partners with authorized walk-in payment locations across their service area for easy bill payment.
Overview of Florida Power & Light
FPL is the main electric utility for most of Florida. They generate, transmit and distribute electric power to customers in 35 counties across the state.
Some key facts about FPL:
- Serves over 10 million Floridians
- Over 27,000 megawatts of power generation capacity
- 45,000 miles of power lines and over 1 million utility poles
With such a vast service area, having numerous in-person payment options helps meet customer needs.
Benefits of In-Person Bill Payment
While FPL offers online phone and mail payment choices. paying bills in person has advantages including
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Immediate payment processing and posting to your account
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Avoidance of late fees due to mail delays
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Payment receipts provided on the spot
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Familiarity and convenience for customers who prefer face-to-face transactions
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Accepting cash payments (online payments require bank accounts)
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Assistance from store/location staff as needed
Locating Authorized FPL Payment Centers
FPL has partnerships with major chains and independent retailers statewide to offer in-person payment services. Customers can pay FPL bills at:
- Most Publix supermarket locations
- Most Walgreens pharmacy locations
- Most Walmart supercenter locations
- Many Amscot locations
- Independent grocery stores, check cashing stores and convenience stores
FPL provides a searchable map tool on their website to find nearby authorized payment centers. Customers simply enter their zip code to see options within a customized radius.
What to Bring to Pay In-Person
Before heading to an authorized FPL pay station, be sure you have:
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Your FPL bill stub or account number. Most locations can look up accounts, but having it speeds the process.
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Cash payment. In-person locations only accept cash, no checks or cards. Have the exact amount due.
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ID. Some locations may ask for a valid photo ID with your account name and address.
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Patience. Locations may be busy at peak times like lunch hours, weekends, and around bill due dates.
Paying at Major Retail Chains
For convenience, many customers opt to pay at major chains with multiple area locations and extended hours:
Publix
- Open early until late evening, including Sundays
- Located inside grocery stores with other errands
- Collect payment at Customer Service desk
Walgreens
- 24/7 locations and pharmacy hours
- Pay at checkout or customer service counter
- Can shop for other items while there
Walmart
- Open late, some locations 24 hours
- Pay at MoneyCenter or register
- One-stop shopping for groceries, pharma, goods
These retailers have friendly staff, familiar environments, and easy parking.
Paying at Independent Locations
Beyond the major chains, many independent retailers also accept FPL payments:
- Local grocery stores and supermarkets
- Neighborhood convenience and drug stores
- Check cashing stores and money transfer locations
- Independent pharmacies
- Community stores and bodegas
These small businesses offer personalized service and support local communities. Payment windows may be at the checkout counter or a dedicated service desk.
Avoid Unauthorized Payment Services
Some independent stores may offer to collect payment and send it to FPL for an excessive “processing fee.” But they are not affiliated with FPL. Using unauthorized locations can delay posting of payments for days.
Always verify a payment center is authorized on FPL’s website before visiting. Authorized locations charge no more than $1.50 convenience fee.
Get Receipt for Payment Proof
When paying at an authorized walk-in location, be sure to collect your payment receipt before leaving. The receipt shows:
- Date, time and location of payment
- Amount paid
- Remaining account balance
- Confirmation number
Hold onto receipts until the payment posts to your online account, typically within 1 business day. This provides proof of on-time payment should any issues arise.
Pay Early to Avoid Late Fees
Customers are responsible for ensuring on-time payment to avoid penalties. When paying bills in person:
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Check office hours and closures – holidays, Sundays, etc.
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Pay a few days early to accommodate weekends or delays
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Have a backup plan if unable to pay as expected
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Review account online to confirm payment posting
With thousands of payment locations across Florida, FPL offers ample options for convenient in-person bill payment while avoiding late fees.
Locate a Payment Center and Pay FPL Bills in Cash
Don’t want the hassle of electronic payments? Paying FPL bills in cash is fast and easy at authorized walk-in payment centers statewide.
Search FPL’s locator map online to find a location near you. Major retailers and local stores provide friendly service and payment receipts. Pay early to avoid late fees and account disruptions.
In-person bill payment remains a popular option for many utility customers. Visit FPL’s website today to find an authorized payment center nearby.
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FAQ
Can I pay my FPL bill at Amscot?
TECO (Tampa Electric Company), OUC (Orlando Utilities Commission), and Florida Power are just a few of the billers on our list. Bring your monthly bill or account number for any of the billers on our list to any Amscot location to quickly and easily pay your bill.
Does Florida Power Light have an office?
Florida Power and Light’s main office is in Juno Beach, FL, and the company has 15 other office and store locations across the US.
How many days does FPL give you to pay your bill?
» FPL bills you for the amount of energy you use, generally over a 30-day period. » You have 21 days, or three weeks, to pay your bill.
Where can I pay my FPL Bill?
FPL partners with independent third-party retailers to offer customers the convenience of paying an FPL bill in person. Authorized walk-in payment locations are conveniently located throughout our service territory and accept payments in cash.
Can a business send a payment to FPL without authorization?
Important: Some companies may offer to send your payment to FPL for a fee, but FPL hasn’t cleared them to do so. If you use these unauthorized payment methods, it could take up to seven business days for your payment to show up in your FPL account.
Does FPL offer in-person payments?
FPL partners with independent third-party retailers to offer customers the convenience of in-person payments.
Can I pay FPL with a check?
At the FPL General Mail Facility in Miami, FL 33188-0001, you can pay FPL with a check. Note: When you pay by check, you authorize FPL to process your payment electronically or as a draft. If you pay electronically, FPL may take money out of your checking account the same day they receive the check. Your check will not be sent back with your checking account statement.
What is FPL Pay by Phone?
FPL Pay by Phone is a service that lets you use your bank account to pay your bill from any phone. To use it, call 1-800-226-3545. You are provided with 24-hour access to this service from any phone.