How to Pay Your Water Bill in Fayetteville, GA

Paying your water bill is an essential responsibility for all residents and businesses in Fayetteville, GA. The city offers several convenient options to pay your water bill so you can choose the method that works best for you. In this article, we’ll provide a comprehensive guide on how and where to pay your Fayetteville water bill.

Overview of Fayetteville Water Bills

The Fayetteville Water System provides water services to residents and businesses located within the Fayetteville city limits They bill customers monthly and the due date is typically 3 weeks after the billing date,

Bills are based on your prior month’s water usage, plus any fixed service fees. Usage is measured in hundreds of cubic feet (CCF) based on meter readings. The rate per CCF depends on your meter size and monthly usage tier. Besides usage, you’ll also be charged fixed fees for services like meter maintenance and account servicing.

Late payments incur a 10% penalty after the due date. Notices are sent for accounts 60 days past due and water service may eventually be disconnected for non-payment.

Online Bill Pay

The fastest and most convenient way to pay your Fayetteville water bill is online through the city’s website. Here are the online payment options:

• City of Fayetteville Website – Registered users can pay bills through the online payment portal. There’s a $2.00 transaction fee.

• Paymentus – The city has partnered with Paymentus for integrated online payments. Pay bills at Paymentus.com for a $2.95 fee.

• EyeOnWater – If you have an advanced “smart” meter, you can pay bills through the EyeOnWater portal when logged into your account.

To pay online, you’ll need your 10-digit account number and exact balance due. Debit/credit cards and eChecks are accepted.

Pay by Phone

For fast payment by phone, call the Paymentus toll-free automated phone system at 1-866-665-0084. They accept debit/credit cards and eChecks for $3.35 per transaction. Your 10-digit account number and balance will be required.

Mail-In Payment

To pay by mail, send your payment to:

Fayetteville Water System
P.O. Box 190
Fayetteville, GA 30214

Include your payment stub or write your 10-digit account number on the check. Allow 7-10 days for mail delivery. Postmark dates determine if payment is on-time.

Drop Boxes

For free drop-off payment, place your check or money order in an envelope with your payment stub and deposit it in one of the city’s utility drop boxes:

• Fayetteville Water System office – 245 McDonough Rd
• Fayetteville Government Complex – 140 Stonewall Ave W
• Peachtree City Regions Bank – 300 S Peachtree Pkwy
• Tyrone Museum – 881 Senoia Rd

Pay In-Person

You can pay your water bill in-person at the Fayetteville Water System office located at:

245 McDonough Rd
Fayetteville, GA 30214

The office is open Monday-Friday from 8am-5pm. They accept cash, checks, and money orders.

Recurring Automatic Payments

For hassle-free payments, enroll in auto-pay through the city’s bank draft program. Your payment will be automatically deducted from your bank account each month.

To enroll, complete the bank draft authorization form and return it to the Water System office. You can also set up bill pay through your own bank.

Payment Locations at Walmart

Fayetteville has partnered with CheckFreePay to allow water bill payments at Walmart stores and Walmart.com. Payments are processed through MoneyGram, Western Union, or your debit card. Locate participating Walmarts here.

Payment Assistance Programs

If you’re having trouble paying your water bill, Fayetteville offers payment assistance programs:

• Hardship Program – Payment arrangements for customers experiencing financial hardship.

• Project SHARE – Helps low-income households pay water bills. Apply through the Salvation Army.

Contact the Water System office to learn more about these bill pay assistance options.

Avoid Late Fees

To avoid late fees, make sure to pay your water bill by the due date printed on your statement. Mark your calendar with reminders as soon as you receive the bill to stay on track. Consider enrolling in auto-pay to ensure on-time payment if you occasionally forget.

If you’re ever unable to pay on time, call the office immediately to discuss a payment plan. As long as you pay consistently according to the agreed terms, you can avoid penalties.

Summary

Paying your water bill in Fayetteville is easy when you know all the payment options available. Convenient choices include online, phone, mail, drop boxes, in-person, and auto-pay. Walmart stores in the area also accept City of Fayetteville water payments. Reach out to the Water System office if you need bill pay assistance. Stay on top of your account by paying on time each month.