Dealing with utility bills is a regular chore in every household. Making sure your payments are on time to avoid any service disruptions is important. Farmington City Light and Water aims to make paying your electric and water bill as quick and easy as possible for residents and businesses in Farmington, Missouri. Read on to learn all about Farmington utility bill pay options.
Overview of Farmington City Light and Water
Farmington City Light and Water is the utility service provider for the city of Farmington, MO They supply electric and water services to around 9,000 households and businesses in the area
Some key facts about Farmington City Light and Water
- Provides electric and water utility services in Farmington, MO
- Owned and operated by the City of Farmington municipal government
- Serves approximately 9,000 customers
- Has 25 full-time employees
- Operates a 16 megawatt power plant
- Maintains over 200 miles of power lines and 100 miles of water mains
- Member of the Missouri Public Utility Alliance
Keeping the lights on and water flowing for an entire city is no small task Farmington City Light and Water works hard to maintain reliable utility services for the community
Paying Your Farmington Utility Bill
When it’s time to pay your monthly electric and water bill to Farmington City Light and Water, you have several convenient options.
Online Payments
The easiest way to pay is through the online self service portal at FarmingtonBillPay.com. You can pay by e-check from your bank account or with a credit/debit card.
To register, you’ll need your account number and customer ID from your latest bill. The online portal allows you to:
- View account balance
- Check previous statements
- Make one-time payments
- Set up recurring payments
- Go paperless
Phone Payments
Call the utility billing office at (573) 756-2620 during business hours to pay over the phone using your credit/debit card.
Mail-In Payments
Detach the payment stub from your bill and mail it along with a check or money order to:
Farmington City Light and Water
101 S Jefferson St
Farmington, MO 63640
Drop Box
A drop box is located outside the utility office. Simply place your payment inside. No cash is accepted.
In-Person
Visit the utility billing office at 101 S Jefferson St in downtown Farmington between 8am-4:30pm Monday through Friday to pay in cash, check, or money order.
Automatic Payments
Sign up to have your bill automatically paid from your bank account each month. Download the ACH authorization form online or request one by calling or visiting the utility office.
Other Key Billing Information
Here are some other important notes about Farmington utility billing:
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Bills are issued monthly and typically due around the 10th of each month.
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Late fees of 1.5% are applied to past due balances.
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Service may be disconnected if bills are 30+ days late.
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A reconnection fee of $50 (business hours) or $100 (after hours) applies if disconnected.
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Budget billing plans even out payments over 12 months to avoid spikes.
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Customers can contribute to United Way on their bill.
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Annual primacy fees for water and sewer are assessed each April and October.
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Account history and consumption data is available online.
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Customers can go paperless and receive bills by email.
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Bill questions and disputes must be addressed 24 hours before the due date.
Review all your options to find the most convenient way for you to pay your Farmington City Light and Water utility bill.
Assistance Programs for Utility Bills
For customers struggling to pay their electric and water bills on time each month, Farmington City Light and Water offers programs and resources to help:
Payment Plans
Payment plans allow customers to pay past due balances over an extended period in installments. Payment plans help avoid service interruptions.
United Way Funds
Limited emergency assistance for utility bills may be available through United Way of St. Francois County for those who qualify.
LIHEAP Energy Assistance
Low income customers can apply for federal LIHEAP energy assistance through East Missouri Action Agency. This program provides grants to pay utility bills.
Budget Billing
Budget billing spreads payments evenly so the amount due each month is consistent and predictable. This helps avoid higher winter bills.
If you are having difficulty paying on time, contact Farmington City Light and Water right away to discuss options. Applying for assistance or payment plans can help avoid service disconnections.
Contacting Farmington City Light and Water
Farmington City Light and Water wants to provide exceptional customer service. Contact them with any utility account needs:
Phone: (573) 756-2620
Email: [email protected]
Online: www.farmington-mo.gov/farmington-utility-billing
In Person: 101 S Jefferson St, Farmington, MO 63640
Hours: Monday-Friday, 8am – 4:30pm, closed on holidays
The utility billing office team is ready to assist customers with payments, service requests, billing questions, and more. They can guide you through the various payment methods to find the right fit.
Why Choose Farmington City Light and Water?
There are many good reasons for Farmington residents and businesses to choose City Light and Water as their trusted utility provider, including:
- Local customer service from a municipal provider
- Competitive rates
- Reliable services with quick response times
- Convenient payment options
- Utility assistance programs for those in need
- Community focus and investment in Farmington
- Advanced metering and technology upgrades
- Payment history accessible anytime online
The next time you need to pay your Farmington electric or water utility bill, explore all the payment options available through Farmington City Light and Water. They make paying bills secure, fast, and hassle-free.
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How do I contact City Light & Water?
Come see us at our new location at 101 S. Jefferson Street in Farmington. To reach the Utility Office, call (573) 756-2620 or send a fax to [email protected]. gov After hour emergencies only, please call (573) 327-8966. Utility Office Hours. Monday – Friday from 8:00 a. m. to 4:30 p. m. Our offices are closed on the following holidays:
Does Farmington City Light & water have online payments?
Starting with City Light in Farmington The online payment portal will also appear differently but is still available at Farmington-mo. gov. All online payments must now include a customer identification (CID) number and account number.
What happened to my Farmington City Light & water bill?
Beginning with Farmington City Light & Water bills that are due on Oct. 25, customers will notice a change in the appearance of their bill. The online payment portal will also appear differently but is still available at Farmington-mo. gov. All online payments must now include a customer identification (CID) number and account number.
Does Farmington have a new utility billing software?
Farmington, Mo. – The City of Farmington has switched to new utility billing software with better features to make the process of billing their customers faster and easier. Starting with City Light in Farmington
What’s new at Farmington light & water?
Farmington Light and Water offices. Melissa Brotherton-Barnes: The City of Farmington said it has put in place new utility billing software with better features to make the process faster and easier.
Does Farmington City Light & water have a CID number?
All bills due on October 25, 2024 or later will include a CID number on the bill. You can check out the Farmington City Light if you have any questions. When customers first start using the new system and have questions, there may be more calls than usual.
