Paying your monthly water bill to Conemaugh Township Municipal Authority (CTMA) is easy when you know all the payment options available CTMA offers online payments, bank drafts, credit cards, cash, checks, drop boxes, and more
This guide will walk through the various ways Conemaugh Township residents can pay their water bills conveniently and on time each month.
Online Payments
The easiest way to pay your CTMA water bill is online through their website ctmawaterauthoritypay,com You can make one-time payments or set up recurring payments to be deducted automatically each month,
To start, you’ll need your account number and CID code from your latest bill. Enter these on the website to access your account.
Accepted online payment methods include:
- Debit/credit card
- eCheck – directly from your bank account
Online payments are processed instantly, so you can rest assured your bill is paid on time. You’ll have a payment confirmation for your records.
Automatic Bank Draft
For hands-free bill payment, sign up for automatic bank draft through CTMA. This authorizes them to withdraw your monthly bill amount directly from your checking account around the due date.
To enroll, fill out CTMA’s ACH authorization form available on their website. You’ll need to provide your account number, bank account number, and bank routing number.
Return the form and a voided check to CTMA’s office. You’ll then be all set for automated payments going forward!
Credit Card by Phone
If you prefer to pay by credit card, you can call CTMA at (814) 479-2565 and speak to a customer service representative.
Have your water bill handy and make sure to note the confirmation number at the end for your records. Credit card fees may apply for phone payments.
Pay in Person
You can pay your CTMA water bill in-person at their office located at:
1320 William Penn Avenue
Johnstown, PA 15906
Office hours are Monday – Friday from 8 AM to 4 PM. Accepted payment methods include cash, check, money order, and credit card. You can also get assistance with setting up auto-draft payments during office visits.
Drop Boxes
For after-hours bill payment, two secure drop boxes are available 24/7 outside the CTMA and CTSD offices. Simply place your check or money order (no cash) in an envelope with your payment stub from your bill.
One drop box is located at:
1320 William Penn Avenue
Johnstown, PA 15906
The other is located at:
1162 Loraine Road
Johnstown, PA 15906
Never deposit cash – CTMA is not responsible for missing cash payments.
Pay by Mail
Mail your water bill payment with check or money order to:
Conemaugh Township Municipal Authority
PO Box 429
113 William Penn Avenue
Johnstown, PA 15909
Make checks payable to CTMA and allow 5-7 business days for delivery and processing time before the due date.
Pay at First National Bank
In-person payments can also be made at First National Bank in Davidsville if you bring your current water bill. This branch is located at:
First National Bank
334 Main Street
Davidsville, PA 15928
Check bank hours before visiting. Your bill stub is needed for reference.
Budget Billing Program
To make bill payment more predictable, CTMA offers a Budget Billing program. This stabilizes your monthly water bill at an average amount based on your usage.
At the end of 12 months, your account is reconciled and balances or credits are applied. Call CTMA to enroll.
Payment Extensions
If you’re struggling to pay your bill, you can request a due date extension by contacting CTMA before the due date. Extensions may allow an extra 10 days without late fees.
Payment arrangements can also be set up for emergency situations or hardships. Discuss options with customer service.
Late Payments and Fees
Bills not paid by the due date will incur a 10% late penalty charge. If your account becomes delinquent, your service may be suspended until the balance is paid. Reconnection fees apply to restore service.
Avoid late fees and service interruptions by paying your CTMA water bill on time. Online and auto-draft options make it easy.
Closing an Account
When moving out of the Conemaugh Township service area, you must close your water account. Contact CTMA at least 5 days before your move date to schedule a final meter reading.
Any remaining balance must be paid in full. Be sure CTMA has your forwarding address to send a final bill and deposit refund if applicable.
Closing your account is important to avoid unwanted charges. CTMA’s customer service team can walk you through the simple process.
We’re Here to Help
Don’t hesitate to contact CTMA’s billing department with any questions about your account, payment options, bills, and more.
Reach them at (814) 479-2565 Monday – Friday during business hours. The knowledgeable staff is ready to assist Conemaugh Township residents.
Paying your water bill should be hassle-free. With 24/7 online payments, auto-draft, drop boxes, and more – CTMA offers convenient payment solutions. Stay in good standing by paying on time each month!
