The end goal of a project is to deliver a high quality product exactly as the customer asked for. Functional requirements are the primary way that a customer communicates their requirements to the project team. Functional requirements help to keep project team going in the right direction.
Unclear requirements leads to a poorly defined scope that creates a lot of challenges from the beginning of the project. A poorly defined scope leads to extension in the schedule and increase in cost. The customer may not have the time and money to invest, so they just accept a product with low quality.
Typically, the customer has both needs and wants. After seeing the cost estimate, they may ask to reduce the scope. Usually removing some of the non-functional requirements reduces the scope. A lot of non-functional requirements can quickly drive up the cost, while insufficient non-functional requirements may lead to bad user experience.
Understanding the difference between functional and non-functional requirements will help both, the client and the IT supplier as they will be able to understand their requirements clearly. This leads to scope refinement, optimized cost, and finally a happy customer.
If there is any one thing any project must have in order to prevent failure, is a sensible and comprehensive collection of both the functional and non-functional requirements.
Any project’s requirements need to be well thought out, balanced and clearly understood by all involved, but perhaps of most importance is that they are not dropped or compromised halfway through the project.
However, what exactly is the difference between ‘functional’ and ‘non functional’ requirements? It’s not that complex, and once you understand the difference, the definition will be clear.
The official definition of ‘a functional requirement’ is that it essentially specifies something the system should do.
“Display the name, total size, available space and format of a flash drive connected to the USB port.” Other examples are “add customer” and “print invoice”.
Developing software solutions requires gathering and defining various types of requirements These requirements act as a blueprint that outlines what the system should do and how it should perform As a software engineer or project manager, having a solid understanding of the common functional and non-functional requirements is key to delivering successful projects that meet stakeholder needs.
In this comprehensive guide, we will explore what functional and non-functional requirements are, provide common examples, and discuss best practices for gathering and documenting these requirements.
What are Functional Requirements?
Functional requirements define the core capabilities and behaviors that a system needs to fulfill its intended purpose. In simple terms, functional requirements describe what the software system should do.
Some common types of functional requirements include:
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User requirements – These describe the features and functionalities required by end-users to achieve their goals For example, user login, search functions, reporting features etc
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Business requirements – These specify the business processes and rules that need to be supported by the system. Such as order management, payment processing, compliance with regulations etc.
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System requirements – These outline technical behaviors and functions required for the software to work such as interface requirements, calculations, workflows etc.
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Integration requirements – Requirements related to integrating the system with external applications, data sources or services
Properly gathering and documenting functional requirements is crucial as they define the scope of the software to be built. Some best practices include:
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Involving key stakeholders early through interviews and workshops.
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Using user stories, use cases, user scenarios to detail requirements from an end-user perspective.
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Creating mockups and prototypes to better visualize and validate requirements.
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Writing functional requirements clearly using simple language.
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Structuring requirements using a standard template for consistency.
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Prioritizing requirements based on business value and dependencies.
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Reviewing requirements with stakeholders frequently for feedback.
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Maintaining traceability between requirements and other technical artifacts.
What are Non-Functional Requirements?
While functional requirements define the intended behavior and functions, non-functional requirements specify the quality attributes and performance standards that the system should meet. In other words, non-functional requirements focus on how the system should work.
Some of the most common non-functional requirements include:
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Performance – Such as response time, latency, throughput, capacity etc.
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Scalability – Ability of the system to handle increased load.
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Reliability – The level of stability and availability of the system.
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Security – Data security, access control, and measures to prevent unauthorized access.
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Usability – The ease of use of UI and navigation for end users.
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Maintainability – Ability to make changes and add new features easily.
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Portability – Ability of the system to work on different platforms and devices.
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Compatibility – How well the system integrates with specific technologies, browsers etc.
Documenting non-functional requirements well is important to set appropriate expectations on quality of service and user experience. Some tips include:
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Gathering specific metrics and benchmarks from stakeholders.
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Prioritizing vital NFRs like security, performance, reliability early.
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Creating measurable and testable non-functional requirements.
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Considering non-functional needs across the entire system lifecycle.
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Reviewing NFRs continuously and updating as needed.
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Tracking non-functional requirements separately from functional ones.
Real-World Examples of Common Functional and Non-Functional Requirements
Let’s look at some real-world examples of common functional and non-functional requirements for various types of software systems:
Example 1: Online Retail Website
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Functional
- User accounts – sign up, login, profile management
- Product catalog browsing and faceted search
- Shopping cart and order management
- Payment processing and transactions
- Order tracking system
- Inventory management and stock updates
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Non-Functional
- Website performance – fast page load times
- Reliable service with 99.95% uptime
- Ability to handle traffic surges during peak events
- Secure handling and storage of customer data
- Mobile responsiveness and multi-device compatibility
- Intuitive and user-friendly interface
Example 2: Accounting Software
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Functional
- User and access management
- General ledger, accounts receivable/payable
- Invoicing, billing and payment processing
- Financial and cash flow reporting
- Fixed assets and depreciation management
- Payroll management
- Taxes and compliance management
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Non-Functional
- Accuracy of financial calculations
- Data integrity and auditability
- System interoperability with banking applications
- Role-based access controls and permissions
- Scalability to handle multiple countries/entities
- Availability of 24×7 technical support
- Easy upgrades and migrations
Example 3: Real-Time Communications Platform
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Functional
- Presence management
- Instant messaging, voice and video calling
- Screen sharing collaboration
- File sharing and transfers
- Conference calling and virtual meetings
- Call management features – mute, hold, transfer etc.
- Chatbot integrations
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Non-Functional
- Media quality and low latency for real-time apps
- Cross-platform support across devices
- Reliability of 99.99% uptime
- Peak concurrency capacity of 50,000 users
- End-to-end encryption for secure communications
- Easy deployment through containers/Kubernetes
- Localization and multi-language support
Best Practices for Managing Requirements
Proper requirements management is key to prevent issues like cost/schedule overruns, poor product quality, and stakeholder dissatisfaction. Here are some best practices:
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Prioritization – Classify requirements based on priority – high, medium, low. Focus on highest priority ones first.
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Traceability – Maintain associations between requirements and other artifacts like design documents and test cases.
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Version Control – Manage changes to requirements systematically using version control tools like Git.
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Validation – Confirm requirements by prototyping or getting sign-offs from stakeholders.
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Communication – Document requirements clearly and communicate frequently with team members and stakeholders.
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Agile Methods – Gather requirements iteratively using user stories and product backlogs rather than big upfront.
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Change Management – Record and analyze impact of requirement changes through change control processes.
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Tools – Use specialized requirements management tools for enhanced traceability and reporting.
Key Takeaways
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Functional requirements define the capabilities and features of a software system. Non-functional requirements specify quality attributes and performance standards.
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Some common functional requirements are user, business, system and integration requirements. Common non-functional requirements include performance, security, reliability, and usability.
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Best practices for requirements include iterative elicitation, clear documentation, validation, prioritization, traceability and change control.
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Examples of requirements vary across different types of software – retail, accounting, communications etc. Requirements should be tailored to project context.
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Managing requirements systematically is essential for delivering projects successfully and keeping stakeholders satisfied.
Difference between functional and non-functional requirements:
Functional Requirements |
Non-Functional Requirements |
They define a system or its component. | They define the quality attribute of a system |
It specifies, “What the system should do?” | It specifies, “How should the system fulfill the functional requirements?” |
User specifies functional requirement. | Non-functional requirement is specified by technical peoples e.g. Architect, Technical leaders and software developers. |
It is mandatory to meet these requirements. | It is not mandatory to meet these requirements. |
It is captured in use case. | It is captured as a quality attribute. |
Defined at a component level. | Applied to a whole system. |
Helps you to verify the functionality of the software. | Helps you to verify the performance of the software. |
Functional Testing like System, Integration, End to End, API testing, etc are done. | Non-Functional Testing like Performance, Stress, Usability, Security testing, etc are done. |
Usually easy to define. | Usually more difficult to define. |
Examples of functional and non-functional requirements:
Below you can check the list of functional and non-functional requirements examples:
Functional Requirements Example:
- Authentication of a user when he/she tries to log into the system.
- System shutdown in the case of a cyber attack.
- Verification email is sent to user whenever he/she registers for the first time on some software system.
Non-functional Requirements Example:
- Emails should be sent with a latency of no greater than 12 hours.
- Each request should be processed within 10 seconds.
- The site should load in 3 seconds when the number of simultaneous users are > 10000
What are Non-functional Requirements and How Do They Work?
FAQ
What are examples of functional and non-functional requirements?
Functional Requirements
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Non Functional Requirements
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Functional Testing like System, Integration, End to End, API testing, etc are done.
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Non-Functional Testing like Performance, Stress, Usability, Security testing, etc are done.
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What are functional and nonfunctional requirements?
Functional and nonfunctional requirements help a software system run efficiently. Each requirement has unique features that contribute to increased usability and security, since they allow software to run faster and use strong security protocols.
What are examples of non-functional requirements?
Examples of non-functional requirements include performance targets, system availability, data security measures, user interface usability, and system scalability. A comprehensive checklist for functional and non-functional requirements is essential for several reasons:
What are examples of functional requirements?
Examples of functional requirements include user authentication, data management, workflow and business logic, reporting and analytics, and integration with external systems. Non-Functional Requirements define the qualities and constraints that the system should meet.
Is usability a functional requirement or a nonfunctional requirement?
While usability is sometimes a functional requirement, it can also be a nonfunctional requirement if a user adds extra protocols and features to further enhance usability. If software has a high level of usability, it means that users can handle a software’s interface easily while understanding the different features and functions within a system.