Paying your utility bills on time is crucial to avoiding service interruptions. But between rent, car payments and other monthly expenses keeping track of due dates and mailing payments can be a hassle. Fortunately, the City of Tallahassee offers multiple convenient ways to pay your utility bill. In this article, we’ll walk through the various payment options to find the right fit for your lifestyle.
Online Account Access
The easiest way to pay your City of Tallahassee utility bill is through an online account. You can either create a new login or access an existing account. Benefits include:
- Store payment information for future use
- Review billing and payment history
- Sign up for paperless billing
- Set up automatic payments
To start, visit the City of Tallahassee Utilities website and click “Pay My Bill” in the top menu. Follow the prompts to create or log into your account.
Smartphone App
Today we do almost everything from our phones. Now you can pay your Tallahassee utility bill through the DigiTally app. After downloading you can
- Securely save payment information
- Receive notifications when bills are ready
- Pay via instant bank account transfer
DigiTally is available for iPhone and Android devices
Text Payments
For quick, on-the-go payments, the text pay option is a handy choice. You still get notifications when bills are available, but can pay directly through a text instead of logging into an account.
To enroll:
- Text “PAYMYBILL” to 850-272-6621
- Register your account number
- Follow instructions to complete initial payment
After registering, you’ll receive a text with your bill amount whenever a new statement is ready. Reply “PAY” to submit payment via your stored payment method.
Email Billing and Reminders
For those who prefer email communication, City of Tallahassee Utility Billing can send you paperless billing statements and payment reminders directly to your inbox.
To enroll, just visit the Paperless Billing page and enter your account information. You’ll then receive an email each month when your new statement is ready. Emails include a direct link to login and pay online.
Automatic Payments
Set it and forget it with automatic payments. This option deducts your utility bill directly from your bank account each month. No more late fees or disconnected service due to forgetting a payment.
To get started:
- Login to your online utility account
- Under “My Profile,” select AutoPay Program
- Enter your bank account information
- Check the box to authorize withdrawals
Your payment will be automatically deducted from your account 3 days prior to the due date. You can cancel or change accounts at any time through your online profile.
Pay by Phone
In a pinch and need to pay your utility bill with just your phone? No problem. Just dial 850-891-4968 and follow the prompts. You can quickly take care of your bill using the payment information from your last transaction.
In Person Payments
Sometimes you just want to hand deliver your payment and get a paper receipt. There are a few options for paying your utility bill in person:
Payment Center
Located at 435 N. Macomb St.
Monday – Friday, 8AM – 5PM
Accepts cash, checks, money orders, and credit/debit payments
Drop Boxes
Available 24/7 at City Hall, 435 N. Macomb St. or the Police Department, 234 E. 7th Ave.
Authorized Collection Agents
Over 15 retail locations accept City of Tallahassee utility payments. Visit the Payment Locations page for participating stores.
Mail-In Payment
Send your payment the old fashioned way – by mail. Be sure it is postmarked by the due date to avoid late fees. Payments should be mailed to:
City of Tallahassee Utilities
P.O. Box 18990
Tallahassee, FL 32316
Financial Assistance
If you’re facing financial hardship and are unable to pay your utility bill, the City offers assistance programs. These include:
- Deferred payment plans
- Project Share emergency assistance
- Low-income senior citizen discount
Visit the Assistance Programs page to learn more and see if you qualify.
Avoid Disconnection and Late Fees
With so many ways to pay your City of Tallahassee utility bill, there’s no reason to miss a payment. Online, phone, text, automatic payments – pick the option that fits your lifestyle. Just don’t forget that bills are due by the 10th of each month to avoid late charges.
Review all the payment methods and get started today. Consistently paying your utility bill on time can help improve your credit score and avoid the hassle of service disconnection. Let the City of Tallahassee make timely bill payment easy for you.
Tallahassee city commissioners approve program to reduce utility bills
FAQ
How to pay City of Tallahassee utility bill?
At the walk-in center, at a drop box or at any authorized payment location. Hours of operation are listed for each location. Automated Phone Payments* – Pay your utility bill over the phone by dialing 850-891-4968. Account holders can easily pay with the last payment method used.
What app lets you pay bills in installments?
Who provides electricity to Tallahassee?
Talquin Electric Cooperative: Talquin also provides electricity to about 53,000 accounts. By providing safe, reliable, and efficient electric, water, and wastewater services to our Members, we improve and maintain the quality of life in the community we serve.
How do I renew utilities in Tallahassee?
Customers may pay online or through the DigiTally app before 10 p. m. to have their utilities reconnected. After-hours fees are billed to the next statement. Upon making payment, please call the City of Tallahassee at 850-891-4968 to provide the payment confirmation number.
Where can I pay my utility bill in Tallahassee?
Authorized Payment Centers are conveniently located all over the city and allow utility customers to pay in person with cash, debit or credit cards, or checks. If you want to pay your utility bill quickly and easily, go to one of the authorized payment locations in Tallahassee or anywhere else in the country.
How do I contact a city of Tallahassee remote payment location?
To pay your City of Tallahassee bill in person, visit an authorized remote payment location. Please bring your City of Tallahassee bill or account number. Contact authorized remote payment locations for payment-only service. If you need any other help with customer service, you can ask the City of Tallahassee online or by calling 850-891-4968.
What does my city of Tallahassee utility bill reflect?
Some of the things that are shown on your City of Tallahassee Utility bill are water, sewer, garbage, electricity, and other services. This is your bill payment stub, which indicates the total charges and due date. Use this stub to mail or make in-person payments. Or choose to receive your monthly utility bill by email.
How do I contact the city of Tallahassee?
You can call the City of Tallahassee at 850-891-4968 or go online to get all of your other customer service needs met. If you pay at a store that isn’t on this page or the map below, it could take up to five (5) business days for the money to show up in your utility account. This could cause service interruptions or other problems.
How do I pay my Tallahassee Memorial Healthcare Bill online?
You can pay your Tallahassee Memorial Healthcare Bill online with doxo. Pay using a credit card, debit card, or directly from your bank account. Doxo is a safe and easy way to reach your financial goals and pay all of your bills from one account. Manage all your bills, get payment due date reminders, and schedule automatic payments from a single app.
How do I pay my traffic ticket in Tallahassee?
By mail to: Leon County Clerk & Comptroller, ATTN: Traffic Payments, 1276 Metropolitan Boulevard, #101, Tallahassee, FL 32312. Note: For your payment to be considered on time, it must arrive in our office within 30 days of the date of your offense. Click here for our current hours of operation. Click here for contact information.
