Paying your water bill is an essential utility payment for residents and businesses in Slidell, Louisiana. The City of Slidell provides water services to the community and offers several ways to pay your water bill conveniently and on time. This article will explain the online, in-person, and mail payment options for City of Slidell utility customers.
Online Payment
The easiest way for most people to pay their Slidell water bill is online through the city’s website. You can access the online payment portal at https://myslidell.com/departments/public-operations/utility-services/pay-water-bill-online/.
To pay online, you will need your 12-digit customer number and 10-digit account number, which are printed on the top left of your paper bill. The online system accepts Visa, Mastercard, Discover, American Express, and E-Check as payment methods
Paying online is fast, allowing you to avoid mailing in checks or visiting City Hall The payment will be applied to your account immediately after the transaction processes You can also set up autopay through the online portal to have your bill paid automatically each month.
Pay In Person
For those who prefer paying their City of Slidell water bill in person, you can visit Slidell City Hall located at 2045 2nd Street. City Hall is open Monday through Friday from 8 30am to 4 30pm, except on holidays.
When paying your water bill in person, be sure to bring your paper bill with you so the clerk can scan your account barcode. City Hall accepts cash, checks, money orders or credit/debit cards as payment. Make checks payable to “City of Slidell.”
You can also utilize the drive-thru window on the east side of City Hall to pay your water bill without having to go inside. This is handy if you just want to quickly drop off your payment.
Pay by Mail
Mailing in your water bill payment is still an option for City of Slidell utility customers. Detach the payment stub from your paper bill and enclose it in an envelope along with your check or money order. Make sure your customer and account numbers are written on the payment.
Mail your water bill payment to:
City of Slidell
PO Box 828
Slidell, LA 70459
Remember to mail your payment at least 5-7 business days before the due date to ensure it arrives on time. Payments sent too close to the deadline risk arriving late and accruing a late fee. Using your bank’s online bill pay is another way to mail payments.
Avoid Late Fees
The City of Slidell charges a 10% late penalty for any past due water bill balances. This means it’s important to pay your bill in full and on time each month through one of the methods above. If you anticipate having trouble paying on time, you can call the utility department at (985) 646-4309 to discuss payment plan options before your service is disconnected.
Setting up automatic payments through the online portal is an easy way to avoid late fees. The system will automatically debit your bank account each month for the amount due, keeping your water account current. You can also receive email reminders when your bill is ready and due to help remember payment deadlines.
Assistance Programs
For low-income residents or those facing financial hardships, the City of Slidell offers assistance programs to help pay your water bill, including:
- Discounted utility rates
- One-time bill credit through the Mayors Welfare Program
- Payment arrangements to spread balances over 3-6 months
- Waiver of late fees and security deposits in some cases
Reach out to the City Hall utility department to learn more about qualification requirements and applying for these water bill assistance programs if needed. Keeping your account current is important, so take advantage of available help if you are struggling.
Be Proactive with Your Water Bill
Having your water shut off due to non-payment causes major disruptions at home or work. Avoid additional fees and service interruption by managing your City of Slidell water bill responsibly. Pay on time each month through the convenient online portal, by mail, automatic payments, or in-person at City Hall. Monitor your account activity regularly and notify the utility department immediately if you have trouble paying your balance. Maintaining open communication and proactively seeking payment assistance if needed will help ensure your water service continues without interruption.
Pay Your Water Bill By Phone
How do I pay my water bill in Slidell?
The City of Slidell has upgraded to a new and more convenient billing software allowing you to pay your water bill online, set up autopay and avoiding online convenience fees, and paying with a credit or debit card in the water department. You can still pay with a check through the mail or use the water bill drop box located at City Hall.
How do I Stop my Water service in Slidell?
When you move out of a home in Slidell, you’ll need to stop your water service with the City Of Slidell Water, so you don’t keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days. Click here to fill out a Stop Service Form.
Where can I pay my bill in Mandeville?
Drop boxes are located at: 21454 Koop Drive, Mandeville. After passing the pavilion on Koop Dr, turn left. The drop box is adjacent to the drive thru window. You may pay your bill at one of our offices with cash or check. Our offices are open 8:00 am to 4:00 pm Monday thru Friday, and are located at: Mandeville, LA.
