Living in the city of Lynchburg provides residents with essential utility services like water sewer gas and electricity. As a customer of Lynchburg Utilities, it’s important to pay your bill on time each month to avoid potential service disruptions. The city offers various convenient options to fit every resident’s needs when it comes time to pay your Lynchburg utility bill.
Online Bill Pay
The fastest, most efficient way to pay in Lynchburg is online through the CityLink portal. Online payments can be made anytime, anywhere in just minutes.
To pay online, visit the CityLink website and login or register for an account. You can securely pay by credit card, debit card or e-check. Visa, Mastercard, Discover and American Express are accepted.
Online payments provide instant payment confirmation via email. You’ll also have 24/7 access to your account and payment history. Paying online saves time and gives you peace of mind. It’s the ideal option for tech-savvy residents.
Automated Phone Payments
For quick payments without logging in, Lynchburg offers an automated phone payment system. Call 800-272-9829 and follow the prompts to enter your account details and credit card info to pay.
Phone payments can be made 24/7 for convenience. You’ll receive a confirmation number at the end verifying your payment. When you need to pay in a hurry, phone payment has you covered.
Payment Kiosks
Lynchburg has installed self-service payment kiosks at various locations around town for easy in-person payments. Kiosks are available at City Hall, Lynchburg Public Library, and Regal River Ridge Mall.
At the kiosks, you can pay utility bills with cash, credit or debit. Just enter your account number and payment amount on the touchscreen. Kiosks provide printed receipts right on the spot.
Pay by Mail
To pay your Lynchburg utility bill by mail, simply detach the payment stub from your printed bill and enclose it in an envelope with your check or money order. Be sure to mail it 5-7 days before the due date to ensure on-time delivery.
Mail payments to:
City of Lynchburg
Utility Billing
PO Box 9000
Lynchburg, VA 24505
Remember to include your account number on checks or money orders. Allow 7 business days for mailed payments to process.
In-Person Payments
For personalized service, in-person payments are accepted Monday-Friday from 8:30am-5:00pm at Lynchburg City Hall located at 900 Church St.
At the teller windows, you can pay by cash, check or money order. Debit and credit cards are also accepted. You’ll receive a printed receipt immediately.
Bank Draft Payments
For automatic bill payment, enroll in the city’s bank draft program. This automatically deducts your bill from your checking account each month.
Download the bank draft authorization form online and mail it to City Hall along with a voided check. Drafts will begin after your next bill. You will still receive a bill to review the amount before it is paid.
Financial Assistance
Residents facing financial hardship may qualify for bill payment assistance programs. Contact the Lynchburg Department of Social Services to learn more and apply.
Payment Tips
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Opt for paperless billing to receive bills electronically rather than by mail.
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Sign up for automated bank drafts to set and forget bill payment.
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Pay online for instant payment confirmation without waiting for checks to clear.
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Use the automated phone payment system to pay your bill 24/7.
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If mailing a check, include your account number and the bill stub.
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Pay a few days early to avoid late fees.
With options for online, phone, kiosk, mail, bank draft, and in-person payments, the city of Lynchburg offers flexible ways to pay your utility bill. Choose the most convenient method for you to pay on time, every time. Contact the billing office with any payment questions.
Some Lynchburg city employees to get a pay raise
How do I pay my city of Lynchburg utility bill online?
Payments can be made by Visa or MasterCard with a credit or debit card. Please allow three business days for your online payment to post to your City of Lynchburg utility account. You will be charged a processing fee of 2. 25% of the amount you are paying for each transaction you make.
How long does it take to pay a bill in Lynchburg?
When is your bill due? Know how long it takes for your payment to get to the City of Lynchburg. The City does not receive your payment the same day you create the payment. There are types of online bank payments that take two to five business days to reach the City and be credited to your accounts.
How do I make online payments in Lynchburg?
Even though you’re paying online, some banks will write you a check and mail it to the City of Lynchburg through the U.S. mail. S. Postal Service. You should keep a record of your payments made through your online banking service. Periodically check your account numbers to ensure they are correct and have not changed.
What happens if I buy or sell property in Lynchburg?
Your Real Estate parcel/account numbers (house or land tax) change if you buy and/or sell property. If you have questions concerning online banking payments to the City of Lynchburg, please call 434-455-3850. People can use their online banking to pay their City of Lynchburg utility, personal property, and real estate bills.
How long does online banking take in Lynchburg?
When you pay for something online, it can take anywhere from two to five business days for the City to receive it and credit your account. You pay for things online with a credit card, but some banks make a paper check and mail it to the City of Lynchburg through the U.S. S. Postal Service.
How do I pay my utility bill online?
You can pay your utility bill online through CityLink using Visa, MasterCard, American Express, Discover Card, and e-check. When making online payments, you will need your account and customer numbers from your bill. Payments can be made by Visa or MasterCard with a credit or debit card.
