Paying your monthly utility bill for water, trash, sewer or other city services in Lakewood, CA is easy and convenient when you use the available online, phone, mobile and in-person payment options. This guide will outline the various methods to pay your Lakewood utility bill on time each month.
Online Bill Pay
The fastest and most convenient way for Lakewood utility customers to pay their bill is online through the city’s website. To get started, go to www.lakewoodcity.org and click on “Make a Payment” under the Residents menu.
You can then login to your account anytime to view your bill details and make a payment by credit card or electronic check
Key benefits of paying online include:
- Pay anytime, anywhere in just minutes
- View billing history and track usage
- Set up auto-pay for recurring payments
- Receive paperless e-bills
- Avoid late fees by paying on due date
With quick payment processing and account management tools, online bill pay is the best way for Lakewood utility customers to pay on time.
Mobile App
In addition to the website, the City of Lakewood offers a free mobile app for iOS and Android devices. The “My Lakewood” app allows customers to pay bills, get service alerts, view news and more.
You can download the app for free from the Apple App Store or Google Play Store. Log in using your utility account number to make quick payments by credit/debit card or e-check.
The mobile app makes it easy to pay your Lakewood utility bill from anywhere using your smartphone or tablet.
Phone Payment
Paying your Lakewood utility bill by phone is simple by calling the city’s payment processor Invoice Cloud at (844) 463-5492. The automated payment line is available 24/7.
After entering your account number, you can make a payment by credit card, debit card or electronic check Phone payments post to your account immediately.
Benefits of paying by phone include:
- Available anytime
- Takes just minutes
- Payment confirmation provided
- Avoid late fees by paying on due date
If you prefer to speak to a live agent, call the Lakewood Utility Billing office at (562) 866-9771, Monday-Thursday 7am-5:30pm.
Mail-In Payment
Customers who want to pay their utility bill by check or money order can still do so by mailing in a payment.
To pay by mail, detach the payment stub from your paper bill and include it with your check or money order payable to “City of Lakewood”. Use the return envelope provided or mail to:
City of Lakewood
P.O. Box 220
Lakewood, CA 90714
Remember to allow 7-10 days for delivery to ensure your mailed payment is received by the due date. Keep the top portion of your bill as a receipt.
In-Person Payment
To make an in-person utility bill payment, customers can visit the Lakewood City Hall office at:
Lakewood City Hall
5050 Clark Ave.
Lakewood, CA 90712
In-person payments can be made weekdays at the cashier desk by cash, check, money order or credit/debit card. City Hall is open 7am-5:30pm Monday-Thursday.
If visiting after hours, a secure payment drop box is located at the south entrance of City Hall near the parking lot for check or money order payments.
Payment Kiosks
For added convenience, the City of Lakewood has partnered with Paymentus to install contactless payment kiosks around the city.
These self-service kiosks operate 24/7 and allow customers to pay their utility bill by credit/debit card or cash. Kiosk locations include:
- City Hall
- Weingart Senior Center
- Lakewood Sheriff’s Station
Kiosks provide quick on-the-go bill payment without having to visit City Hall during business hours. Look for the blue kiosks to pay your bill in seconds.
Auto Pay
For easy automated payments, Lakewood utility customers can enroll in auto pay through their online account. This authorizes recurring monthly withdrawals from your bank account to pay your bill on the due date.
Benefits of auto pay include:
- Paperless billing
- Payments made automatically
- Avoid late fees
- Save time and hassle
You control the payment date and amount. Bank account info is secure. Set it and forget it with auto pay for peace of mind.
Prepaid Billing
Lakewood offers prepaid billing plans as an alternative to postpaid billing. With prepaid billing, you pay ahead of time into your utility account balance which is then drawn down as services are used.
Benefits of prepaid utility billing:
- Deposit funds in advance
- No surprise bills
- Pay only for what you use
- Monitor balance in real-time
- Avoid late fees and disconnection
As your prepaid balance gets low, you’ll receive notifications to add more funds. Prepaid billing gives you greater control and visibility over your utility expenses.
Billing Assistance
If you’re struggling to pay your Lakewood utility bill, customer assistance programs are available such as:
- Payment arrangements – Spread balance over time
- Balance forgiveness – Waive fees
- Discounts – Reduced rates for qualifying households
- Due date extensions – Avoid late fees
Contact Lakewood Utility Billing immediately if unable to pay your bill to discuss assistance options before service is impacted. Proactive management of your account can prevent disruption.
Avoid Late Fees
Nothing is more frustrating than incurring late fees for a past due utility bill. Lakewood customers can take proactive steps to avoid late payments and added penalties such as:
- Enroll in reminders for your bill’s due date
- Pay a few days early each month
- Set up auto pay to ensure on-time payment
- Monitor usage with paperless billing and the mobile app
- Contact Lakewood Utility Billing at first sign of financial hardship to make arrangements
Staying on top of your utility account by paying early and leveraging available online tools will help avoid punitive late fees that create further financial burdens.
Lakewood Utility Bill Pay Options
Paying your Lakewood utility bill is quick and convenient through the following flexible options:
- Online – Fast and easy through city website
- Mobile App – Download to pay on your smartphone
- Phone – Call anytime to pay by credit/debit card or e-check
- Mail – Detach and return payment stub with check
- In-Person – Visit Lakewood City Hall or use payment kiosk
- Auto Pay – Set up recurring automatic payments
- Prepaid Billing – Deposit funds in advance vs monthly bills
Review your payment history and account details through the online portal or mobile app. Sign up for paperless billing and payment reminders. Automate payments with auto pay or switch to prepaid billing.
Keeping your City of Lakewood utility account current through timely online, phone or in-person payments will help you avoid service disruptions. Pay early and leverage the convenient options available to all Lakewood utility customers.
Lakewood residents could see a 4% increase in their water and sewer bills
FAQ
What is the phone number for the city of Lakewood water bill?
What is the phone number for the city of Tigard utility billing?
If the reading on your water meter doesn’t match what’s on your bill, call 503-718-2460 to make a change at the Utility Billing office.
How do I pay my city of Lakewood utility bill?
For water or trash service, you can pay your City of Lakewood bill by phone, in person, or online. You can pay your parking or other City of Lakewood tickets online, or you can find out how to fight a ticket. You can call, go in person, or pay online for your City of Lakewood water or trash service bill.
How do I pay my water or trash bill in Lakewood?
The City of Lakewood makes it easy for you to pay your water or trash bill. You can do it by phone, by mail, online, or in person. You can pay your trash or water bill over the phone by calling 1-855-785-4021. We can help you. You can drop your bill with payment in the drop box outside the Clark Avenue entrance anytime.
What if I can’t pay my Lakewood water bill?
All businesses and people in Lakewood can depend on the Public Works Department to provide safe, high-quality water and reliable wastewater service. If you’re having trouble paying your water bill or have been charged late fees because your mail wasn’t delivered on time, please call us at (216) 529-6820 option 2.
How do I pay my city of Lakewood parking citation?
You can pay your parking or other City of Lakewood tickets online, or you can find out how to fight a ticket. You can call, go in person, or pay online for your City of Lakewood water or trash service bill. Read the policy related to disconnection of residential water service accounts, in accordance with Senate Bill 998.
How do I make a payment in Lakewood?
Lakewood uses NCOURT to manage online & phone payments. Click here for online payment. Please make sure you pick the right jurisdiction: City of Lakewood, Lakewood Photo, City of Steilacoom, City of DuPont, or DuPont Photo. You may call 253-344-4580 to make a payment over the phone. A service fee will apply.
How do I pay my Lakewood City Hall Bill?
You can drop your bill with payment in the drop box outside the Clark Avenue entrance anytime. Or, visit the Administrative Services counter near the Clark Avenue entrance to Lakewood City Hall between 7 a. m. and 5:30 p. m. Monday through Thursday to pay in person. Please note City Hall is closed on alternating Fridays.
