Paying your water bill should be quick and hassle-free. That’s why the City of Galveston offers secure online payment options for residents and businesses to pay water bills. By logging into the online portal customers can view bill details and make fast, easy payments by credit card or eCheck. Going online eliminates mailing delays and makes it simple to pay your water bill from anywhere anytime.
As a municipal water provider the City of Galveston aims to offer exceptional customer service and meet ratepayers’ needs. The online bill pay system gives customers flexibility and convenience to pay how and when they want. Whether you prefer automatic payments or manual one-time payments the City has you covered.
Access Account Info and Pay Online
The City of Galveston offers online account access through their website. Customers can log into the online portal to view water usage and billing details. The portal stores 24 months of billing history, so you can look back at previous water bills.
Within the online system, customers can make one-time water bill payments by credit card or eCheck. You can also set up automatic recurring payments to have your water bill paid automatically each month.
To get started, go to the City’s online bill pay website and either log into your existing account or sign up for a new account if it’s your first time using the system
The portal allows payments directly from bank accounts or debit/credit cards. Payments process quickly, so you don’t need to worry about due dates when paying online.
Convenient Payment Options
The City of Galveston offers two payment choices within the online bill pay system:
Credit Card Payments
The online system accepts Visa, Mastercard, Discover, and American Express credit and debit cards. Customers can securely enter card details and pay with just a couple clicks. Credit card payments appear on monthly card statements.
eCheck Payments
Customers can also pay directly from their bank account by eCheck. This convenient option securely pulls funds from your checking or savings account to pay the water bill. You’ll need to enter your account number and routing number.
eCheck payments avoid credit card fees and easily pay the exact bill amount. The payments deduct from bank accounts within 1-2 business days.
Both options are secure and take just minutes to complete. The online system stores your details to simplify future payments.
Simple Account Management
The City of Galveston’s online portal makes it easy to manage your water account. Within the intuitive dashboard, customers can:
- View current and past water usage and bills
- Make one-time payments
- Set up recurring auto-pay
- Change account information
- Enroll in paperless billing
- Monitor water usage
- Access customer service
Navigating the system is user-friendly. Settings and info can be updated at any time with just a few clicks. Registration is free and simple for all City water customers.
Online account management gives customers control over their water account. Access usage data, payment history, and account details 24/7. The portal serves as a one-stop hub for your Galveston water service needs.
Automatic Payments for Convenience
For maximum convenience, the online bill pay system allows customers to enroll in automatic recurring payments. This auto-pay option securely pays your water bill automatically each month.
With automatic payments, you don’t have to remember due dates or manually make payments. On the bill due date each month, the system automatically deducts the amount due from your card or bank account.
To set up automatic bill pay, log into the online portal and click on Auto-Pay. Select whether you want to use your credit/debit card or bank account. Pick your preferred payment date. The system will reliably process the payments going forward.
You can cancel or edit automatic payments anytime. Automatic bill pay eliminates late fees and gives you peace of mind knowing your water bill is always paid on time.
Reliable Billing and Payment Processing
In addition to online payments, the City of Galveston also accepts payments by phone, mail, drive-up, or in person at their utility billing office.
No matter how customers choose to pay, the City ensures accurate and timely billing and payment processing. Customer service reps are available if any questions come up.
But for fast, easy bill payment on your schedule, the online system is the perfect choice. Just log in anytime to view your water account details and quickly make secure payments by card or eCheck in minutes. With flexible online access, paying your Galveston water bill is easier than ever.
Easy ways to pay your water bill
FAQ
Is Galveston tap water safe to drink?
The 50 million gallon per day Thomas S. Gulf Coast Water Authority provides clean drinking water to Galveston County. Mackey Water Treatment Plant located in Texas City, Texas.
How much is the water bill in Galveston?
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Meter Measure
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Rate
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1″ meter
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$24.36
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1-1/2″ meter
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$46.99
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2″ meter
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$74.14
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3″ meter
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$146.55
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How do I pay my water bill in Texas?
There is an online form to fill out that only needs your account number and PIN number. It only takes two minutes. Enjoy the convenience of paying your bill online. Available 24/7, Texas Water Utilities’ online bill pay system is safe, secure, and free. Payments typically post to customer accounts within 1 hour.
What type of water does Galveston have?
Galveston Bay is the very end of a large watershed that goes from where the Trinity River starts to the Gulf of Mexico. The estuary connects two rivers and several coastal rivers that flow into the Gulf. It mixes the freshwater and saltwater systems’ water and living things.
