Paying your medical bills can be confusing, especially when multiple providers are involved If you had lab testing done through Chatham Pathology Associates, here is what you need to know about paying that bill conveniently online
Who is Chatham Pathology Associates?
Chatham Pathology Associates (CPA) is a pathology lab that provides testing services for patients at St. Joseph’s/Candler and other medical facilities in Savannah, Georgia. When your doctor orders lab tests like blood work or pathology samples, CPA performs the actual lab analysis.
As the testing facility CPA will bill you separately from the hospital or doctor’s office visit fee. It is common to get a bill from the lab in addition to your physician’s bill after a medical appointment when lab tests were performed.
Why You Get a Separate Bill from the Lab
Labs like CPA bill patients directly because they are usually independent companies, not owned by the hospital or doctor’s office. The lab performed services for you and needs to be paid for their work.
That’s why you will get a bill from CPA after they analyze your lab tests, in addition to any provider bills. It may come from CPA directly or go through a billing service that handles their invoices. Either way, you are responsible for paying the lab fee.
How to Pay Your CPA Bill
You have a few convenient options to pay your bill from Chatham Pathology Associates:
Pay Online
The easiest way to pay your CPA bill is through their online patient portal. You can pay by credit card or debit card online without mailing anything.
To pay online, first make sure you have received a statement with your account number. Then visit the website myaccount.apsmedbill.com and either create an account or log in if you already have one.
Select Chatham Pathology Associates from the list of providers. Enter your account number and date of birth. Then you can view your bill and make a payment by card.
Pay by Phone
If you prefer to pay over the phone, call APS Medical Billing at (419) 866-1804. Let them know you want to make a payment on your Chatham Pathology Associates account.
You will need to provide your account number from the statement. Have your credit or debit card ready to make the payment.
Mail a Check
Paying by check is another option. Make your check payable to Chatham Pathology Associates. Write your account number on the check if possible.
Mail your check to:
Chatham Pathology Associates
PO Box 638957
Cincinnati, OH 45263-8957
Be sure to allow enough time for your check to arrive before the due date. Mailed payments can take 7-10 days to process.
Use Bill Pay Through Your Bank
If your bank offers online bill pay services, you can use that to pay your CPA invoice. Just set up the payment through your bank’s website.
Provide the Chatham Pathology Associates address above and your account number. Schedule the payment to arrive by the due date.
Bill pay through your bank account can take around 5 business days. Make sure to allow enough processing time.
What to Do if You Can’t Pay the Full Amount
If paying the full lab bill is a hardship, don’t panic. You may qualify for financial assistance or a payment plan.
Chatham Pathology Associates offers options for patients who can’t afford their bill, including:
- Reduced-cost care based on your income
- Extended payment plans
- Interest-free loans to pay medical bills
To find out what options are available for your situation, call the CPA business office at (912) 819-6370. Let them know you need help with payment.
They can check if you qualify for any financial assistance programs that lower or eliminate your bill. They can also set up manageable monthly payments if needed.
Don’t ignore bills from Chatham Pathology Associates. Call them if you are having trouble paying so you can work out an appropriate solution and keep your accounts in good standing.
Other Billing Questions?
If you have any other questions about your Chatham Pathology Associates bill, you can:
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Call the CPA business office at (912) 819-6370
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Email questions to [email protected]
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Mail written inquiries to:
Chatham Pathology Associates
Attn: Business Office
5353 Reynolds St.
Savannah, GA 31405
The billing staff can look up your account, explain the charges, provide copies of statements, and help with any payment issues.
Getting a separate bill from the lab can be confusing at first. But Chatham Pathology Associates offers convenient online and phone payment options to easily take care of your lab invoice. Just be sure to pay the bill or make arrangements if you need assistance. Doing so will keep your credit in good standing and your access to needed lab services in the future.
