Preparing for Your Cambia Health Solutions Interview: Common Questions and How to Ace Them

Interviewing at Cambia Health Solutions? With preparation and practice, you can confidently ace the interview process In this article, we’ll walk through some of the most common Cambia interview questions, best practices for responding, and tips to stand out as the ideal candidate.

About Cambia Health Solutions

Founded in 2007 and headquartered in Portland, Oregon, Cambia Health Solutions aims to transform health care, making the system more economically sustainable and efficient for people The company has over 6 million members across its regional health plans, including Regence BlueCross BlueShield of Oregon, Regence BlueShield (selected counties in Washington), Regence BlueCross BlueShield of Utah, and Regence BlueShield of Idaho

Cambia consists of over 5,400 employees dedicated to delivering affordable, high-quality health care Their values focus on human dignity, stewardship, wisdom, justice, commitment to the poor, and excellence

Preparing for the Interview

Before your interview, make sure to thoroughly research Cambia Health Solutions. Look at their website, press releases, news articles, Glassdoor reviews, and more. Understanding their mission, values, leadership, products, and initiatives will help you provide informed responses.

It’s also crucial to review your resume and qualifications. Identify examples of achievements, teamwork, conflict resolution, and other skills relevant to the role. Having clear stories will make your answers compelling and memorable.

Practice responding to common questions aloud. Ask a friend to conduct a mock interview. Their feedback can help polish your delivery.

Common Cambia Health Solutions Interview Questions and Answers

Here are some of the most frequently asked Cambia interview questions with advice on how to best answer them:

Tell Me About Yourself

This open-ended question allows you to shape the interview narrative. Share highlights of your background including education, years of experience, and relevant skills. Focus on accomplishments that make you an excellent fit for the role and company. Conclude with what excites you about the position.

Example response: “I have over 7 years of experience in the health insurance industry, having started out as a Claims Processor at Aetna after completing my Bachelor’s degree in Healthcare Administration. I’m now an Account Manager at UnitedHealth Group where I’ve reduced claim processing times by 15% through workflow optimization. I’m excited to bring my background in health plans and passion for improving efficiency to Cambia Health Solutions.”

Why Do You Want to Work at Cambia Health Solutions?

Demonstrate what specifically attracts you to Cambia. Research their mission and values. Share how your own values and goals align. Show enthusiasm for making a difference in transforming health care.

Example response: “I’m drawn to Cambia’s commitment to human dignity and making health care economically sustainable. My goal is to play a part in innovating and problem-solving to expand access to affordable care. I’m inspired by how Cambia empowers people and communities to care for themselves and each other. I would be proud to use my skills in a values-driven organization with such a vital mission.”

What Are Your Strengths and Weaknesses?

Share 2-3 relevant strengths, providing specific examples. When discussing a weakness, choose one that isn’t critical for the role. Explain how you actively work to improve it. Focus on skill-sets rather than personality traits.

Example response: “A key strength I bring is stakeholder management. For example, at my current company, I spearheaded a project to increase patient engagement. I collaborated closely across teams and proactively gathered feedback to ensure our solutions met diverse needs. A constructive weakness is public speaking. I tend to get nervous before large presentations. To improve, I’ve joined Toastmasters to practice speaking confidently. Overall, I’m an excellent communicator who builds alignment through transparency.”

Why Are You Leaving Your Current Job?

Even if there are issues, avoid criticizing your current employer. Focus on positive reasons like seeking new challenges, development opportunities, or a more aligned corporate culture. You can mention lacking growth potential or changes in company direction, but keep it forward-focused.

Example response: “I’ve learned a lot in my current role, but Cambia’s mission strongly resonates with my personal values and goals for making transformational change in health care access and affordability. I’m motivated by the ability to apply my skills and experience to drive meaningful impact through innovations at Cambia.”

How Would You Handle an Angry Customer?

Highlight your patient listening, empathy, and conflict resolution skills. Share examples of de-escalating frustration and reaching constructive solutions. Emphasize understanding the customer’s perspective and needs. Explain how you interact respectfully to preserve trust and the relationship.

Example response: “First, I would listen closely without interrupting, showing the customer I understand and care. I would apologize for their trouble and frustration. Without assigning blame, I would take accountability for resolving the issue as quickly as possible. I’ve found through experience that empathetic listening defuses anger, allowing us to then work together on the best solution. Preserving our relationship is paramount.”

Where Do You See Yourself in 5 Years?

Demonstrate you’re interested in growing long-term with Cambia. Share aspirations that make you a valuable asset. Highlight skills you hope to develop and how they’ll enable you to take on more responsibility. Align your vision with where the company is headed.

Example response: “In 5 years, I hope to be an expert in increasing efficiency and customer satisfaction for Cambia’s members. I aim to take on leadership roles driving critical initiatives, mentoring newer employees, and maximizing my impact. I’m excited by Cambia’s rapid growth, and I know I’ll gain skills in innovation and strategy to help propel it. Most of all, I want to look back knowing I made a difference in transforming people’s health and wellbeing through my contributions.”

Why Should We Hire You Over Other Candidates?

Summarize your most relevant qualifications and achievements. Emphasize what makes you uniquely suited to add value. Share the perspective and strengths you would bring to challenges faced by the team or company. Explain why you would thrive in the role and culture at Cambia.

Example response: “With my background in patient advocacy and record of successfully launching engagement programs, I’m confident I have the skills to excel. More so, I’m deeply passionate about Cambia’s mission. That intrinsic motivation will fuel my drive to go beyond expectations and have an outsized impact. I’ll bring fresh eyes to identify solutions and a collaborative approach to unify stakeholders. Hiring me means bringing on a candidate who is both highly capable and intensely committed to Cambia’s success.”

Do You Have Any Questions for Me?

Ask thoughtful questions that show your understanding of Cambia and interest in the role. Inquire about challenges faced, initiatives underway, team dynamics, or company culture. Listen closely to the answers, which can also help inform your decision.

Example questions:

• What are the most pressing challenges facing the team/company right now and how can I help meet them if hired?

• What success in the first 60-90 days would look like for the new hire?

• How would you describe Cambia’s culture and work environment?

• What training and growth opportunities are available for this role?

Additional Interview Prep Tips

With preparation and practice, you can nail the interview process at Cambia Health Solutions. Here are some final tips:

• Dress professionally – Appearance is your first impression. Dress appropriately for the company culture.

• Arrive early – Plan to arrive 10-15 minutes before your scheduled interview time. Being rushed or late will hurt your confidence.

• Bring extra copies of your resume – This shows preparedness and helps keep your interview focused.

• Send thank you notes – Email thank you notes to your interviewers within 24 hours reaffirming your interest.

• Follow up – If you don’t hear back after one week, politely follow up on the status of the hiring decision.

By researching Cambia Health Solutions, practicing responses, highlighting your achievements, and following these tips, you will be ready to excel in your upcoming interview. Show them you have the skills, passion, and cultural fit to thrive and drive impact at their values-driven company.