Paying your electric bill should be simple and hassle-free. Burlington Electric offers flexible online bill payment options to securely manage your account anytime. Read on for a complete guide on using Burlington Electric bill pay online
Overview of Burlington Electric Department
Burlington Electric Department (BED) provides electricity services to over 20,000 residential and commercial customers in Burlington, Vermont. The municipal utility has a mission of providing reliable, competitively-priced energy from sustainable sources.
Key facts about Burlington Electric:
- Provides electricity in Burlington since 1905
- Owned by the City of Burlington
- Over 20,000 residential and business accounts
- Generated over $60 million in revenue in 2020
- 32,000+ meters read monthly
- 274 miles of distribution lines
Benefits of Paying Your Electric Bill Online
Burlington Electric makes paying your bill online quick and easy through their website or mobile app.
Advantages of online bill pay include
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Convenience – Pay anytime anywhere with an internet connection
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Efficiency – Takes just minutes to log in and submit payment
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Flexibility – Choose from different payment methods
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Security – Secure site protects your financial information
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Simplicity – Easy account dashboard provides bill details
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Savings – Avoid late fees by scheduling auto-pay
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Accessibility – Manage account 24/7 on desktop or mobile
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Eco-Friendly – Reduces paper waste from mailed bills and checks
Online bill pay is ideal for busy customers who value control and ease of managing utility expenses.
How to Pay Your Electric Bill Online with Burlington Electric
Paying your Burlington Electric bill online is quick and straightforward in 4 simple steps:
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Visit Burlington Electric Website – Go to www.burlingtonelectric.com
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Click “Pay My Bill” – Located at top of homepage
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Log Into Your Account – Enter your account number and password
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Submit Payment – Select payment amount and method; confirm payment
Once submitted, your payment will be instantly processed. You’ll receive an emailed receipt confirmation.
Setting Up an Online Account with Burlington Electric
If you don’t already have an online account, you can easily register on the Burlington Electric website.
To create an account:
- Click “My Account” on the homepage
- Select “New User”
- Enter your account number, name, email, and phone number
- Create username and password
- Accept terms and submit
You’ll then have 24/7 access to view and pay your electric bill online.
Online Electric Bill Payment Options with Burlington Electric
Burlington Electric offers various secure ways to pay your electric bill through their online account system or mobile app:
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Credit/Debit Card – Visa, Mastercard, Discover, American Express
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Electronic Check – Use routing and account numbers
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AutoPay – Set up recurring payments from bank account
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In Person – Cash, check, credit/debit cards
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By Mail – Send check or money order to utility address
Credit card payments incur a 2.5% convenience fee. Electronic checks and auto-pay have no fees.
For quick, simple bill payment, credit/debit cards or auto-pay are ideal to avoid late fees. But you can choose the option that best suits your needs and preferences.
Burlington Electric Bill Pay AutoPay Program
The AutoPay program allows you to easily set up recurring automatic payments from your bank account. This ensures you never miss a payment deadline.
With AutoPay:
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Payment amount is withdrawn monthly on your bill’s due date
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Avoid late fees for missed payments
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Select from different AutoPay dates each month
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Receive email notifications before payments
Enrolling in AutoPay only takes a minute on your online account. You can stop participation anytime.
AutoPay Discount from Burlington Electric
Burlington Electric offers a special discount for customers enrolled in the AutoPay program. You’ll save 1% on your electric bill charges when signed up for automatic payments.
Over a year, this can add up to meaningful savings just for the convenience of AutoPay!
Paying Electric Bill Without an Online Account
If you prefer not to create an online account, you can still pay your Burlington Electric bill conveniently by:
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Phone – Call the automated pay-by-phone line at 1-844-759-0928. Have your account number and card ready.
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Mail – Send a check or money order to Burlington Electric headquarters. Include your payment stub.
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In Person – Visit the Burlington Electric office with cash, check or credit/debit card.
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Drop Box – Place your payment in the secure drop box at the utility office.
However, setting up online bill pay is highly recommended for fast, efficient, and secure management of your electric account.
Burlington Electric Online Account Features
Your Burlington Electric online account allows you to do much more than just pay bills. You also gain access to these helpful features:
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View bill balance and payment history
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Monitor daily/monthly electricity usage
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Compare usage to previous periods
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Sign up for paperless billing
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Update account information
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Report outages or issues
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Access customer support
The full-service online portal puts account control and energy insights right at your fingertips!
Burlington Electric Mobile App
In addition to the website, Burlington Electric offers an iOS/Android mobile app to manage your electric account on the go.
You can use the mobile app to:
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Check account balance
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Make bill payments
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View usage graphs
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Report outages
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Access billing history
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Update account settings
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Receive notifications
The BED Mobile app provides all the essential features for paying bills and monitoring usage on your smartphone or tablet wherever you are. Download it for free from the App Store or Google Play.
Burlington Electric Bill Pay Assistance Programs
Burlington Electric partners with local organizations to provide financial assistance programs and discounts for qualifying customers, including:
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Energy Assistance Program – 12.5% discount for lower-income households
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WARMTH Program – Helps cover heating bills during winter
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Financial Stability Program – Payment plans and crisis assistance
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Vermont COVID-19 Arrearage Assistance – Bill relief related to the pandemic
Check if you’re eligible for a bill discount or support based on factors like income, age, or medical needs.
Payment Extensions and Arrangements from Burlington Electric
If you’re unable to pay your full electric bill, Burlington Electric can provide some flexible options:
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Payment Arrangement – Spread balance over multiple payments
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Payment Extension – Move your due date by a few days
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Balance Forgiveness – Waive fees or portion of balance
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Winter Moratorium – Suspend disconnections between Oct-April
Contact Burlington Electric customer service to discuss arrangements if you’re facing financial hardship. Avoid service interruptions and late fees.
What to Do if You Can’t Pay Burlington Electric Bill
If making an upcoming electric bill payment will be difficult for you, take proactive steps:
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Contact BED Immediately – Discuss payment plan options before your due date
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Apply for Assistance – See if you qualify for a billing discount or financial help
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Prioritize Electric Bill – Put other expenses on hold to pay urgent utility costs
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Seek Community Aid – Local charities may be able to provide bill relief
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Conserve Electricity – Reduce usage to lower your monthly costs
Don’t ignore past due notices. Call Burlington Electric right away for customized payment solutions.
Key Takeaways on Burlington Electric Bill Pay Online
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Online account login allows 24/7 access to pay bills efficiently
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Various secure payment methods available, including AutoPay
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Mobile app provides access on the go
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Payment assistance and arrangements help avoid disconnection
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Contact BED immediately if unable to make full payment
Paying your Burlington Electric bill online is the most convenient way to securely manage your account. Take advantage of the website or mobile app to simplify utility bill payments.
Frequently Asked Questions
What are the fees for paying bills online?
Burlington Electric charges a 2.5% convenience fee for online credit/debit card payments. Electronic checks and bank account auto-pay have no fees.
How long does an online payment take to process?
Online payments are processed instantly when you submit them through your online account. Mailed checks can take around 5 business days.
Can I see my usage history online?
Yes, your online account dashboard provides graphs
