The Top Bh Photo Video Interview Questions Candidates Need to Know

Getting hired at Bh Photo Video can be a competitive process, but going in prepared with knowledge of common Bh Photo Video interview questions can give applicants a leg up. With nearly 50 years of experience as one of the largest non-chain photo and video equipment retailers in America, Bh Photo Video has established itself as a destination for photography enthusiasts, cinematographers, and pros.

As a sales associate or retail role at Bh Photo Video, candidates should expect interview questions that assess their technical knowledge, passion for photography, experience building customer relationships, and ability to promote sales. By understanding the types of questions asked, job seekers can thoroughly prepare and confidently ace their Bh Photo Video interview.

In this article, we’ll cover:

• An overview of the Bh Photo Video hiring process
• The most common interview questions asked, with examples
• Tips for preparing for the Bh Photo Video interview

Overview of the Bh Photo Video Hiring Process

The Bh Photo Video hiring process typically starts with submitting an online application Selected applicants may then be invited for one or more in-person interviews Here’s an overview of what to expect

• Online application – The first step is to submit a resume and complete an online application via the career portal on Bhphotovideocom, This collects basic information about work history and qualifications,

• Phone screening – Shortlisted applicants will undergo a preliminary phone screening with a recruiter or hiring manager. This call verifies details on the resume and evaluates basic fit.

• In-person interview – Candidates who pass the phone screening are invited to Bh Photo Video’s offices for one or more face-to-face interviews. For retail roles, this often involves meeting with the store manager or other team members.

• Technical assessment – For technical roles, candidates may be asked to complete a practical skills test or technical interview to demonstrate abilities.

• Reference and background checks – Final candidates will need to provide references who can vouch for their skills and experience. Bh Photo Video also conducts background checks prior to final offer.

The overall process can vary in length depending on the role. Be prepared for multiple rounds of thorough interviews. Bh Photo Video prides itself on finding candidates who are the perfect long-term fit.

Common Bh Photo Video Interview Questions and How to Answer Them

Let’s look at some of the most frequently asked interview questions at Bh Photo Video, along with strong sample responses:

1. Why do you want to work for Bh Photo Video?

This question gauges your genuine interest and fit with the company. Bh Photo Video looks for passionate candidates. In your response:

• Express enthusiasm for photography/cinematography and interacting with people who share those interests.

• Highlight why you’re drawn to Bh Photo Video’s reputation as a leader in the industry.

• Share what excites you about their extensive inventory, knowledgeable staff, and commitment to customer service.

Sample Response: With a lifelong passion for photography, I’m highly motivated to work for Bh Photo Video specifically because of their unmatched reputation as a photo and video specialist. Having the opportunity to immerse myself in the latest equipment and connect with fellow enthusiasts would be a dream come true. What really draws me in is Bh Photo Video’s emphasis on educating customers – I’m eager to leverage my product knowledge and experiences to help clients find the perfect gear for their needs. Above all, I’m inspired by Bh Photo Video’s 50-year history of setting the standard for service excellence and technical expertise in this industry.

2. What photography/cinematography experience do you have?

Bh Photo Video wants to know you have knowledge and background relevant to their products and customers. In your answer, highlight:

• Formal education or training in photography/cinematography

• Specific areas of expertise like portraiture, wildlife, video production, etc.

• Length of time pursuing photography/cinematography as a hobby or professionally

• Equipment and software you have experience using

Sample Response: My passion for photography started in childhood and by college I pursued formal training, taking courses in film photography and digital techniques. For the past 5 years I’ve been working professionally as a commercial photographer, specializing in location portraiture and lifestyle branding shoots. Through assisting other photographers earlier in my career, I gained valuable technical experience with Canon and Nikon DSLRs, studio lighting, and a variety of lens types. I’m proficient in Adobe Lightroom and Photoshop for image processing. On the videography side, I’ve used Panasonic mirrorless and digital cinema cameras for short films and corporate projects. So I have a breadth of practical knowledge to draw from when assisting customers.

3. How would you handle an unhappy customer?

Retail and customer service roles at Bh Photo Video require patience and skill resolving issues. Share how you would:

• Actively listen and empathize with the customer’s frustration

• Identify the root of the issue through probing questions

• Present solutions tailored to the customer’s needs

• Follow up to ensure satisfaction

Sample Response: When facing an unhappy customer, I would start by listening closely without interruption to understand where they are coming from. I would apologize on behalf of the company and express empathy for their frustration. To resolve the issue, I would calmly ask questions to get to the root of what went wrong and determine if it’s something within my abilities to fix. If I did not have the power to provide the desired solution, I would escalate the request to a supervisor while reassuring the customer I am advocating on their behalf. Whatever the outcome, I would be sure to follow up and verify the customer is satisfied before closing the interaction. My goal would be turning a negative experience into a positive one where the customer feels heard, valued, and hopefully loyal going forward.

4. How would you go about learning a new camera we carry that you don’t have experience with?

Being able to speak confidently about both familiar gear and new products is imperative. Describe your self-education process:

• Review manufacturer specs, tutorials, manuals

• Watch video reviews from influencers/experts

• Ask colleagues for insights based on customer experiences

• Get hands-on to test features and functions

Sample Response: When faced with learning the intricacies of a new camera model we offer, I would take a very hands-on approach. First, I’d study the manufacturer’s specs and feature lists closely, taking notes on the key functions and technologies that make this model unique. I’d watch detailed video reviews from photographers I trust to gain insights I can’t get just from the specs. Testing the camera in person is a must – I’d go through all the buttons, dials, and menu options so I understand the ergonomics and usability. If we had display models, I’d shoot sample images and videos to evaluate image quality. I’d also pick my colleagues’ brains to hear about real-world customer experiences and questions. Synthesizing these different resources would allow me to speak about the camera confidently and address the types of concerns customers have.

5. How do you stay up-to-date on new photography/cinematography gear and trends?

Product knowledge is highly valued at Bh Photo Video. Share the resources you follow to demonstrate your commitment to continuous learning:

• Photography publications and websites

• Camera/lens manufacturer blogs and events

• Photography forums, reviews, and influencers

• Trade organizations and groups for networking

Sample Response: Staying current with the latest equipment and techniques is something I’m passionate about in this rapidly evolving field. I like to read leading publications like Digital Photo Pro, Outdoor Photographer, and American Cinematographer cover to cover to learn from experts. I follow key camera and lens manufacturer blogs, like Canon Rumors and Nikon Rumors, to get wind of upcoming releases. My favorite review sites like DPReview and B&H Explora offer in-depth technical assessments I pore over. I also participate in several online photography communities where pros and enthusiasts share advice. Beyond online resources, I try to attend local trade expos when possible to see gear in person and network with others. Bringing this knowledge to the role allows me to provide customers with the most up-to-date expertise.

6. Tell me about a time you educated a customer on a product they were unsure about. What techniques did you use?

Guiding customers is a core responsibility. Discuss how you:

• Asked probing questions to understand needs

• Clarified product capabilities and limitations

• Related features to real-world benefits

• Addressed concerns through product demos

Sample Response: Recently, I helped a customer who was interested in mirrorless cameras but uncertain whether it was the right choice after years of shooting with a DSLR system. To provide an informed recommendation, I asked questions to understand what drew them to mirrorless and any hesitations they had. I was able to highlight how mirrorless cameras now perform on par with DSLRs for image quality and focus tracking. I addressed their lens compatibility concerns by explaining native vs adapted options. To really illustrate the benefits, I had them try out a mirrorless model in person, showing how the smaller form factor didn’t compromise durability or handling. We discussed how smaller camera size paired with lighter lenses could allow them to carry more gear on long hikes. Being able to have them handle the