How to Pay Your Berkeley Electric Cooperative Bill Online

Paying your electric bill with Berkeley Electric Cooperative is easy and convenient with online bill pay. As a Berkeley Electric Cooperative customer you have several options to pay your bill online through the SmartHub portal or mobile app. In this article, we’ll walk through the step-by-step process to pay your bill online, explain the different payment options and outline some key tips to manage your electric account online.

Getting Started with SmartHub

SmartHub is Berkeley Electric Cooperative’s online account management portal and mobile app. To get started paying your bill online, you’ll first need to register for a SmartHub account if you don’t already have one. Here are the steps to register:

• Visit https://becsc.smarthub.coop/ or download the SmartHub app on your mobile device.

• Click “New User” to begin the registration process.

• Enter your account number and an email address or phone number associated with your account

• Create a password and complete the authentication process.

Once your account is created, you’ll be able to log in anytime to manage your electric account, analyze your usage, report outages, and of course, pay your bill.

Paying Your Bill Through SmartHub

Paying your Berkeley Electric Cooperative bill through SmartHub is simple and fast. Just follow these steps:

• Log into your SmartHub account online or through the mobile app.

• Locate the “Billing & Payments” section.

• Click “Pay Now” for the current bill or for any outstanding balance.

• Choose a payment method such as credit/debit card, checking account, or automated bank draft.

• Enter your payment details and submit the payment.

Your account will immediately reflect the payment, so you can track your up-to-date balance.

SmartHub Payment Options

With SmartHub, Berkeley Electric Cooperative offers flexible payment options to suit your needs:

• Credit/debit card – Pay your bill directly through SmartHub by entering your card details. Visa, MasterCard, American Express and Discover cards are accepted.

• eCheck – Pay from your checking account by entering your routing and account number. eChecks through SmartHub are free.

• Bank draft – Set up automated monthly payments through your checking account so your bill gets paid automatically each month.

• Cash payments – Take your bill payment in cash to an authorized payment location. Visit the Berkeley Electric Cooperative website for a list of authorized pay agents.

• By phone – Call Berkeley Electric Cooperative at 1-800-327-9615 to pay your bill over the phone using a card or checking account.

No matter which option you choose, your payment will post to your account instantly when paying through SmartHub’s online portal or mobile app.

Tips for Managing Your Account on SmartHub

Here are some tips for getting the most out of SmartHub to manage your Berkeley Electric Cooperative account:

• Go paperless – Reduce clutter and access your bills online by opting into paperless billing through SmartHub.

• Set up notifications – Get notified by email, text, or push notification when a new bill is available, a payment is made, or other account activity occurs.

• Monitor usage – Track your daily electric usage and compare against previous periods to understand your habits.

• Analyze billing – Review current and past electric bills side-by-side to understand seasonal changes.

• Autopay – Set up recurring payments to have your bill paid automatically each month.

• Store payment methods – Safely store preferred credit/debit cards or bank accounts in your SmartHub profile for easy one-click payments.

• Access account offline – The SmartHub mobile app lets you manage your account and make payments without an internet connection.

Get Support from Berkeley Electric Cooperative

If you have any trouble registering for SmartHub, making payments, or managing your electric account online, Berkeley Electric Cooperative’s customer care team is here to help.

Contact customer support by calling 1-800-327-9615 during regular business hours or by emailing [email protected]. You can also stop by one of Berkeley Electric Cooperative’s local offices for personalized assistance with SmartHub and your electric account.

Paying your Berkeley Electric Cooperative bill online through SmartHub is the most convenient way to stay on top of your account. With flexible payment options, account management tools, and helpful customer support, SmartHub makes managing your electric service simple and straightforward. Sign up for an account today to start enjoying the benefits of online bill pay.