How to Pay Your Water Bill in Berkeley County

Paying your water bill is an essential responsibility for all residents and businesses in Berkeley County, South Carolina. The county’s water and sanitation services are managed by two separate utilities – Berkeley County Water and Sanitation (BCWS) and Berkeley County Public Service Water District (BCPSD). This article will explain everything you need to know about paying your water bill to these providers.

Berkeley County Water and Sanitation (BCWS)

BCWS provides drinking water and sewer service to around 23,000 customers in central and southern Berkeley County

Payment Options:

• Online – BCWS offers online bill pay through their website You can pay with credit/debit card or e-check No account registration is needed,

• Phone – Call the BCWS office at 843-719-2370 to make a payment over the phone

• Mail – Send a check or money order payable to BCWS to: PO Box 6122, Moncks Corner, SC 29461.

• In-Person – Visit the BCWS office at 1003 Highway 52, Moncks Corner, SC during business hours to pay with cash, check or credit/debit card.

• Drop Box – A drop box is located outside the BCWS office for after-hours check/money order payments.

Payment Due Dates: Payment is due by the 10th of each month. Late fees apply after the due date.

Account Management: You can update account and contact information by calling the BCWS office.

Berkeley County Public Service Water District

BCPSD is the main water utility serving around 120,000 customers in northern Berkeley County.

Payment Options:

• Online – Pay bills through the BCPSD website. No account registration is required. Can pay with credit/debit card or e-check.

• Phone – Call 304-263-8566 to make a one-time payment over the phone.

• Mail – Send checks/money orders payable to BCPSSD to: PO Box 944, Martinsburg, WV 25402.

• In-Person – Visit the BCPSSD office at 65 District Way, Martinsburg, WV with cash, check or credit/debit card.

• After Hours Drop Box – Drop boxes are located outside the District Way office and the office at 251 Caperton Blvd to leave check payments when offices are closed.

Payment Due Dates: Payments are due by the 25th of each month. Late fees apply after due date.

Account Management: Call 304-267-4600 to update contact info and account details.

Avoid Late Fees

To avoid late fees, remember to pay your bill in full by the due date each month. If you’re going on vacation, pay early or set up auto-pay. BCWS and BCPSD do NOT provide courtesy calls to remind customers that a bill is due. It is your responsibility to pay on time.

If you do receive a late notice, pay the overdue amount immediately to stop further penalties. Keep your account in good standing to avoid service disconnection.

Financial Assistance Programs

If you’re struggling to afford your water bill, assistance programs are available:

• BCWS customers can apply for a payment plan to spread costs over 3 installments. Call BCWS for details.

• Limited bill assistance is available for low income BCWS customers. Apply through St. John’s Church at 843-899-6422.

• BCPSD customers with a past due balance can contact the Eastern Panhandle Empowerment Center for possible assistance at 304-263-8462.

Don’t let an overdue water bill pile up. Pay on time every month, and ask for help if you need it. Accessing safe public water and sewer service is essential. By understanding Berkeley County’s billing processes and assistance programs, paying your bill can be simple and stress-free.