- How did you get an interview at Asurion? …
- What was your interview like at Asurion? …
- How much related work experience did you have when you interviewed at Asurion? …
- How long was the process at Asurion from interview to job offer?
Getting ready for an Software Engineer interview at Asurion? The Asurion Software Engineer interview span across 10 to 12 different question topics. In preparing for the interview:
Interview Query regularly analyzes interview experience data, and weve used that data to produce this guide, with sample interview questions and an overview of the Asurion Software Engineer interview.
Asurion’s Core Values
What candidates say about the interview process at Asurion
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I applied to Asurion on a Friday. On the next Tuesday I received an email regarding an interview with an automated system. Then the next Friday, I received an invitation to the phone interview. I chos…Shared on June 4, 2020
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I really don’t quite remember. It was your typical interview, it wasn’t hard. they asked you work related experiences you’ve encountered and how could you be an asset to the company.Shared on January 5, 2018 – Customer Service Representative – Houston, TX
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1st over the phone interview be detailed about your experience with technology go into depth. Assessment after successful phone interview..Then in person interview piece of cake talk about technical s…Shared on July 28, 2017
How candidates received their first interview at Asurion
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I applied for in home support tech. I didn’t get an interview. But i got a phone call telling me that i got the job.
The hiring process was very fast and easy. It was way too easy and i had assumed …Shared on November 8, 2019 -
My interview was over the phone. I got a quick call from a hiring manager or HR to schedule the interview before I actually had my interview. Then the interview was rather brief but to the point!Shared on July 10, 2019
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Over the phoneShared on March 16, 2019 – WAH Customer Care Representative – Nashville, TN
What advice do candidates give for interviewing at Asurion
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Decent gig for in between real jobs.Shared on August 15, 2019 – Technical Support Representative – Phoenix, AZ
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Be polite and genuine.Shared on November 9, 2018 – Acting Insurance Adjuster – Russellville, AR
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Just be honestShared on April 16, 2018 – Customer Service Representative – Jonesboro, AR
33 questions about Interviews at Asurion
What tips or advice would you give to someone interviewing at Asurion?
Decent gig for in between real jobs.
What is the interview process like at Asurion?
I applied to Asurion on a Friday. On the next Tuesday I received an email regarding an interview with an automated system. Then the next Friday, I received an invitation to the phone interview. I chose a time. You’re put on a chat first. I waited about 40 minutes to actually chat with a rep. Once I finally got through, the chat was quick and the rep sent me a link to his zoom. We connected on zoom, asked me a few questions and told me about the company. The last question was tell him 3 reasons why I would be an asset. Here’s where you really have to sell it. After that, he said they’d get back to me working 24-48 hours. I received a call maybe 3 hours later being offered the position!
What questions did they ask during your interview at Asurion?
I got asked only a few questions. It started off by being asked to talk about myself and who I was. Then I had some basic interview questions such as, “what are some of my strengths, weaknesses, and times I’ve had to adapt how I’ve needed to help someone and get them to bad able to understand what was going on. Other than those questions, I was given the chance to ask any questions I may have had about the position or even the company.
I just did my second interview for the premier support technician last friday. How long will i have to wait to get an answer from them ?
It depends on training classes that they have available. You should know if you got the job within 2 weeks but you may not start your training class until the next month. depending on whats available.
After the phone interview and face to face interview at Asurion does it really take them 24/48hrs to inform you that you landed the job
I had a phone interview, was told I was going to the next step, apparently the person interviewing had no idea. Called twice to see what the hold up was 2 weeks later, never heard back. Very unorganized.
How did you get your first interview at Asurion?
I applied for in home support tech. I didn’t get an interview. But i got a phone call telling me that i got the job.
What is the interview attire? (Business casual or professional)
Business professional
Do they contact you if you didn’t get the job offer? My second interviewer said they would contact me within a week (Friday) and it’s now Monday. Received no contact.
No they don’t
How long does it take to get an interview after you apply at Asurion?
Maybe a week
How should I prepare for an interview at Asurion?
Just do your research about who they are and you’ll do great!
Interviews for Top Jobs at Asurion
Tech Coach Interview
I interviewed at Asurion
Interview
phone call they are solely focused in your sales capabilities with a minimum of tech knowledge with cellphones and computers. Sales is key to being hired and their main point of interest.
- tell me about a time you had to convince somebody to buy something?
Manager Process Innovation Interview
I applied online. I interviewed at Asurion in Sep 2022
Interview
Zoom interviews w hiring manager and then all day panel interviews. Meet a lot different people and they all asked different questions. The people there love what they do and it shows.
- Describe a time when you had to influence cross functional teams in order to move a difficult project or challenge forward. Most question where standard but some very specific to the job. Know the job and your resume- know how to put it all together.
Technician Interview
I applied online. I interviewed at Asurion (Houston, TX)
Interview
Online Interview followed with a Telephone interview.The Online interview targeted tech questions to see if you understand mobile phone related issues. the Telephone interview targeted customer service issues to see how you are able to handle various customer service issues good and bad.
- Customer Experience bad situation and how did you make it better?
Example: “I always start my day by checking emails and voicemails for any urgent matters. I then make a list of what needs to be done each day and create a schedule for myself. I try to get as much work done in advance as possible so I have more time to focus on other projects during the week. If something comes up unexpectedly, I am able to adjust my schedule accordingly.”
Example: “I’ve worked in customer service roles where I had to troubleshoot issues with Microsoft Office programs. For instance, when customers were having trouble opening documents or accessing files, I used my knowledge of the program to help them solve the problem. In addition to helping customers, I also learned more about the program and developed my skills.”
Example: “I once had a coworker who was always late for meetings. This made it difficult for us to get our work done on time. I approached them about their behavior and asked if there was anything I could do to help them be more punctual. They told me they were having trouble getting up in the morning. We worked out a plan where I would wake them up every day at 6:30 AM so they could start their day earlier.”
Example: “I really enjoyed my last job because I got to interact with customers all day long. It was always fun to talk to people on the phone and help them solve problems or answer questions. I also liked that there were different challenges every day, so I never felt like I was doing the same thing over and over again.”
Example: “In my last role as an insurance agent, I had a client who wanted a replacement device but didn’t qualify for one because they hadn’t purchased our protection plan. However, I was able to convince them that it was in their best interest to purchase the protection plan so we could replace their device. They agreed, and I helped them enroll in our protection plan. This allowed me to keep a happy customer while also ensuring they were protected.”
To help you prepare for a NEW Asurion job interview, here are 28 interview questions and answer examples.
The interviewer would like to know that the knowledge you gained during your post-secondary studies is going to be applied here, if you are hired. Assure the interviewer that you have gained transferable knowledge and that you are prepared to apply that knowledge.
“Every valuable piece of knowledge gained from my Bachelor of Business Administration Degree will be applied to my work with NEW Asurion. My University experience was a positive one. I was able to apply myself wholeheartedly and graduate top of my class. In addition to the knowledge gained, I also developed strong organizational skills and a keen ability to multitask; additional skills that I look forward to bringing to NEW Asurion.”
“Although I do not bring industry specific post-secondary education, I do have some coursework completed that would be transferable to this role with NEW Asurion. These courses include business administration, portfolio management, and organizational behavior.”
Asurion Software Engineer Interview Questions
Practice for the Asurion Software Engineer interview with these recently asked interview questions.
FAQ
Is Asurion interview hard?
How do I prepare for a 15 minute phone interview?
What questions are usually asked in a phone screening?
- Confirm the scheduled time. Before the day of your interview, confirm the date and time so you’re sure to pick up when the call comes in. …
- Reschedule, if necessary. …
- Research the company. …
- Know who will be calling you. …
- Look over the job description. …
- Be an active listener. …
- Be professional. …
- Smile.
